Penrose-St. Francis Health Services

76%

Patients that would definitely recommend
6% higher than the national average


Penrose-St. Francis Health Services is a medical facility located in Colorado Springs, CO. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2021, 2020)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2021)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2021)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Prostate Surgery Award™ (2021)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

America’s 100 Best Hospitals for Spine Surgery Award™ (2021)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Critical Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Joint Replacement Excellence Award™ (2021)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Vascular Surgery Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Labor and Delivery Excellence Award™ (2020)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2020)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Penrose-St. Francis Health Services

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Penrose-St. Francis Health Services

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

I had a wonderful experience and was treated with respect and kindness.

May 05 2021

Review for Dr. Krishnan

It was great like always !!!! I just love Dr Wolff and his medical assistant Lizzy !!! Lizzy has helped me so much in the last 3 month's ... Much appreciated for all their hard work !! I would recommend anybody to go see him

Dee vigil May 04 2021

Review for Dr. Wolff

Dr. Wolfe explained my condition and continues to assist in helping me to achieve pain relief.

Lorraine May 04 2021

Review for Dr. Wolff

James Sanders May 03 2021

Review for Dr. Arora

Staff always kind, patient and knowledgeable. Dr Aurora is the greatest.

Maurice Grimes May 03 2021

Review for Dr. Arora

Location

Penrose-St. Francis Health Services

2222 N Nevada Ave, Colorado Springs, CO 80907

Frequently Asked Questions

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