Penrose-St. Francis Health Services

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Penrose-St. Francis Health Services

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Penrose-St. Francis Health Services

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

I needed a second shoulder replacement on the same shoulder after 25 years and Dr. Weinstein did what some wouldn’t attempt. Fantastic results.

The absolute best May 29 2020

Review for Dr. Weinstein

Dave Trissel May 29 2020

Review for Dr. Wolff

During the Covid-19 pandemic, it was reassuring to see that Dr. Wolff's office setting was clearly in compliance with the safe practice standards. Patient were given ample space to social distance and hand sanitizers were easily accessible.

May 29 2020

Review for Dr. Wolff

Marsha May 28 2020

Review for Dr. Dresher

Danny W Snyder May 28 2020

Review for Dr. Lunt

Dr Salek has been my primary doctor for a couple of years.

May 28 2020

Review for Dr. Salek

Dr Weinstein visits were enjoyable. Best news are my shoulders are doing great!!

Leroy Romero May 28 2020

Review for Dr. Weinstein

ALWAYS WAITING AT LEAST AN HOUR FOR DR. SO APPOINT May 28 2020

Review for Dr. Turk

Just “Super Nice”, including all associates in the office. I was recommended, by a friend and I would highly recommend to anyone.

May 26 2020

Review for Dr. Hegarty

Dr. Huang is an amazing surgeon who takes the time to listen to patient's concerns. He is determined to give you the best outcome possible and help you live your best life.

Lindsey E. May 25 2020

Review for Dr. Huang

The staff here has done everything possible to help correct my Menieres hearing loss and word recognition loss in ways other specialists never tried. You are turning my life around and I thank you!!!

May 23 2020

Review for Dr. Hegarty

Dr Hegarty and his entire staff are excellent in their profession. They are friendly, courteous, knowledgeable and efficient. I highly recommend them.

Bob C. May 22 2020

Review for Dr. Hegarty

Dr Pacheco has been my cardiologist for 9 years. Wouldn't dream of changing doctors

May 22 2020

Review for Dr. Pacheco

Outstanding couldn’t ask for a better doctor

Jim Parker May 22 2020

Review for Dr. Brol

Dr. Vela Brol is the most caring Dr. I’ve ever had! He takes the time to listen to you and he works with you to help you with your healthcare needs. He is amazing!

Shana May 22 2020

Review for Dr. Brol

Cyndi May 22 2020

Review for Dr. Kowalczyk

Dr. Vela Brol is always very professional and kind hearted. It is a pleasure to visit with him as he is always a warm and a good person to have as my Primary M.D.. Thumbs way up Brother Vela Brol, well done!

R.T. Ford May 22 2020

Review for Dr. Brol

Ron May 21 2020

Review for Dr. Mallon

Richard C Grebenstein May 21 2020

Review for Dr. Cole

Excellent and very thorough pre surgical exam and consultation. Having had numerous surgical procedures in the past, I feel Dr. Botolin was very informative and paid attention to every detail. I felt confident with his expertise and he also has a comforting bedside manner!

Keith Rizner May 21 2020

Review for Dr. Botolin

An amazing doctor who genuinely cares about her patients.

May 21 2020

Review for Dr. Selagamsetty

Dr. Purcell is always professional, and patient. He answers all questions and gives great advice.

May 21 2020

Review for Dr. Purcell

Knee surgery, Dr. Simpson was very attentive and helpful. I was able to get back to normal fairly quickly. He was easy to talk to and took great care of me.

May 20 2020

Review for Dr. Simpson

May 20 2020

Review for Dr. Lunt

He was very up front and honest, everything he said he would do he did. I had shoulder surgery and now I fell 100x better than before.

Robert May 20 2020

Review for Dr. Simpson

Kathleen Fjelstad May 20 2020

Review for Dr. Lunt

Dr Hegarty has a caring attitude. It was bad news delivered in a caring way.

Cindy Rumsey May 20 2020

Review for Dr. Hegarty

After immunotherapy prescribed by Dr Caplin my severe seasonal allergies are improved tremendously. I’m now going for monthly maintenance shots and am so grateful for the improvement.

Cynthia Larson May 19 2020

Review for Dr. Caplan

Dr. Yazdi is absolutely amazing. His office staff is also top notch. Every experience is personal and unrushed. Every appointment has been on time and he truly listens to your concerns and presents several treatment options and assessed my comfort level as a parent. I would highly recommend!

Bethany J May 19 2020

Review for Dr. Yazdi

Dr. Shipman was great to work with on such short notice due to our situation. She fully explained everything and reassured us completely!

May 19 2020

Review for Dr. Shipman

Mrs. Morgan May 18 2020

Review for Dr. Jaeger

Bill Ruschioni May 18 2020

Review for Dr. Davis

Saved my life by getting rid of all the cancer!!!

May 18 2020

Review for Dr. Bigsby

NACSmith May 18 2020

Review for Dr. Lunt

Clean friendly professional clinic. Dr. Lunt and staff made me fell comfortable that I was in good hands for my necessary procedure. I was provided all the information and all questions were answered. I was pleased I came here and will return if I need to do this again.

Richard May 18 2020

Review for Dr. Lunt

Dr. Pak was wonderful in answering my questions about shoulder. Plus he did the surgery and I had wonderful results! No pain meds required, just some healing time which is to be expected. Have been able to use arm without any pain and range of motion is excellent! Thank you!

Lankygal May 18 2020

Review for Dr. Pak

So refreshing to find a personable and knowledgeable MD. I trust his care and advice.

Evie Pryor May 18 2020

Review for Dr. Mehta

I was pleased with my time there and the efficiency of the process, the friendliness of the staff and Dr Lunt introducing himself and then follow up after the procedure

David Beitzel May 17 2020

Review for Dr. Lunt

All staff associates were very friendly, prompt and professional. Dr. Lunt is exceptional in his professional capacity and his friendliness with patients. I give 5 plus stars for my visit and procedure done by Dr. Lunt.

Linda May 17 2020

Review for Dr. Lunt

Dr. Lunt, his staff, and nurses are all so professional. I really appreciate their time and care. I can only imagine how difficult their jobs are dealing with us sick people all day. I'm sure it must take a toll on their own mental health. Thank you so much.

won mi morrell May 16 2020

Review for Dr. Lunt

M Wolfe May 16 2020

Review for Dr. Christoff

I do not mind waiting for a long time for Dr Malabre because he spends time with me and covers everything. He is Kind and never acts like he is in a hurry to get me out the door. I just plan on the wait!

Linda Lucille Bolling May 16 2020

Review for Dr. Malabre

Michael Reynolds May 15 2020

Review for Dr. Brooks

Diana M Westmoreland May 15 2020

Review for Dr. Royce

Excellent doctor. Very thorough and takes plenty of time during visits to explain all options. I highly recommend him.

May 15 2020

Review for Dr. Cichon Jr

Jon Ewell May 15 2020

Review for Dr. Sanam

L. Morris May 15 2020

Review for Dr. Wolff

May 15 2020

Review for Dr. McWhorter

Very professional and courteous staff. Always kind and helpful!

May 15 2020

Review for Dr. Hegarty

Dr. Trey the best doctor i have had in my 66!

Layla M Linegar May 14 2020

Review for Dr. Trey

I was very satisfied with the service I received. Keep up the good work.

Harold Wasinger May 14 2020

Review for Dr. Smith

Thorough, professional, personal

John May 14 2020

Review for Dr. Keller

He is awesome !!! I would highly recommend him to anybody !!! Thanks for everything you do for us

Dee Vigil May 14 2020

Review for Dr. Wolff

Dr Purcell is very knowledgeable, timely and capable of clearly explaining conditioned and treatments.

Marla A Paterson May 14 2020

Review for Dr. Purcell

Linda Batsell May 14 2020

Review for Dr. Whinery

I've had several visits with Dr. Knox. He was always professional, knowledgeable and straight forward.

John C. May 14 2020

Review for Dr. Knox

J. Gatta May 14 2020

Review for Dr. Smith

L. Spanswick May 14 2020

Review for Dr. Keller

Elizabeth Fodera May 14 2020

Review for Dr. Heinz

I have seen Dr Ernster many times for various problems. He is excellent at listening and you can tell he cares about his patients. He provides very thorough explanations and is clear is his communication. Overall I feel he is a excellent doctor and highly recommend him.

Jim May 14 2020

Review for Dr. Ernster

Very professional personable and great expertise

May 14 2020

Review for Dr. Davis

Jim Sanders May 14 2020

Review for Dr. Cichon Jr

May 14 2020

Review for Dr. Brol

I was very well taken care the office called every other day to check on me after my surgery Bryant was very attentive for my after visits very nice experience

Lisa Foster May 13 2020

Review for Dr. Botolin

Shoulder surgery to fix labral tear. He did great work, I am recovering faster than expected.

May 13 2020

Review for Dr. Simpson

Dr. Khan is an excellent provider and an asset to The Colorado community. He has a good bed side manner and knows what he is doing . I am so glad I chose him to do my procedures. I am very satisfied with him.

B.Freilinger May 13 2020

Review for Dr. Khan

Richard R. May 13 2020

Review for Dr. Wahl

May 13 2020

Review for Dr. Galloway

Robert May 13 2020

Review for Dr. Illig

Dr Wahl is one of the most thoughtful and big picture cardiologists I’ve ever been treated by. His personal and caring way are making my health journey much less anxious than I ever anticipated. I recommend him 110% to anyone looking for a world class cardiologist!

Andrew Trainor May 12 2020

Review for Dr. Wahl

Dr. Lunt recently performed an endoscopy on me, but has previously performed two colonoscopies. Dr. Lunt and his staff make the process of either of these procedures simple and painless. The staff is friendly and super-efficient. The report and Dr. Lunt's explanations are clear and concise.

Donna Brown May 12 2020

Review for Dr. Lunt

May 12 2020

Review for Dr. Lovato

Shelley Sakamoto May 12 2020

Review for Dr. Turk

Dr. Baker and the nursing staff were very friendly and welcoming. Their caring attitude made me feel at ease. Everything was explained to me beforehand and Dr. Baker reviewed the results with me afterwards. Highly recommend.

Tim T. May 12 2020

Review for Dr. Baker

Michael R. Van Winkle May 11 2020

Review for Dr. Aghel

May 11 2020

Review for Dr. O'Shea

Iris Wright May 10 2020

Review for Dr. Petrina

Dr. Goff cares! He called me on the followed up on problems I am having in Pueblo and arranged for me to get a full work up in the ER. Dr. Goff is one of the good guys!

Karen Hegler May 09 2020

Review for Dr. Goff

This man is a competent and kind doctor who has given me the best care of my life. I have been a patient here for 8 years. He has had wonderful knowledge and compassion. He is always searching for the best ways to treat me. I appreciate his time and care.

Mary Moorhead May 08 2020

Review for Dr. Ernster

Dr. Lunt is professional and spends time with his patients before and after the procedure. He explains the procedure and answers any questions that you might have.

Stanton Duncan May 08 2020

Review for Dr. Lunt

Office is very well run. Appointments are on time. Very qualified staff.

Jim May 08 2020

Review for Dr. Hegarty

Maggie Podunovich May 08 2020

Review for Dr. Meyer

Excellent appointment with audiologist. Office is taking Covid19 precautions. Mapping of my cochlear results in improved hearing clarity. Very professional environment.

May 08 2020

Review for Dr. Hegarty

Patricia W May 08 2020

Review for Dr. Wolff

May 07 2020

Review for Dr. Bowser

Dr. Lunt and his staff are well organized, kind, knowledgeable. They went over everything that was going to be done before my procedure. They are detailed orientated.

Sherry R May 07 2020

Review for Dr. Lunt

Eva Doblas May 07 2020

Review for Dr. Presken

Dr. O'Connell is the best always takes he's time each visit i have had with him & always explains everything perfect so I can understand exactly what is going on. I couldn't have chosen anyone better than him.

Adriana May 07 2020

Review for Dr. O'Connell

Dr. Lunt is to the point, caring, funny and an excellent doctor of Gastroenterology. He explained the results of the colonoscopy, the pictures, what I was seeing and the next steps for continued monitoring of my intestinal health. I couldn't be more pleased with he and his staff.

Colin C Strutz May 07 2020

Review for Dr. Lunt

Es May buy doctor y aqui son may consientes

May 07 2020

Review for Dr. Simpson

Great doctor

May 06 2020

Review for Dr. Simpson

He is a very caring person, shows that you're not a number. LISTENS then does his job. We all appreciate what you do Mary DeLaBarre Left shoulder was my issue

May 06 2020

Review for Dr. Hollis

Excellent, he explains issues thoroughly and answered all of my questions

Janet May 06 2020

Review for Dr. Purcell

Dr. Wolff is awesome. He's knowledgable, funny and caring. He will always be my neurologist!

Deborah Kenington Ewing May 06 2020

Review for Dr. Wolff

May 06 2020

Review for Dr. Peddada

Dr. Purcell is amazing. He took care of my torn ACL. I am already feeling 100% better.

May 06 2020

Review for Dr. Purcell

Location

Penrose-St. Francis Health Services

2222 N Nevada Ave, Colorado Springs, CO 80907