UCSD Medical Center - Hillcrest

80%

Patients that would definitely recommend
10% higher than the national average


UCSD Medical Center - Hillcrest is a medical facility located in San Diego, CA. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2021, 2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2021, 2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2021)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2021, 2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Prostate Surgery Award™ (2021)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Coronary Intervention Excellence Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Stroke Care Excellence Award™ (2021)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Joint Replacement Excellence Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

80%

Would definitely recommend
10% higher than the national average

UCSD Medical Center - Hillcrest

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

UCSD Medical Center - Hillcrest

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Great knowledgeable physician! Always on time. Always listens to all my concerns. The appointments never feel rushed. And I feel like I always get answers or at least referrals to tests to find out answers.

Jun 11 2021

Review for Dr. Hergesheimer

Jun 07 2021

Review for Dr. Golts

Anna E Heaslet Jun 02 2021

Review for Dr. Pardo

Really wonderful doctor. She saved my husbands life. I’m very grateful to have had such good care. -C.N.

C.N. May 31 2021

Review for Dr. Mulroney

Dr. Kulidjian is a brilliant, talented surgeon! I had my right hip replaced in March, and I was surprised how quickly I recovered. If you want an exemplary surgeon, look no further.

Linda Todd-Limón May 23 2021

Review for Dr. Kulidjian

Location

UCSD Medical Center - Hillcrest

200 W Arbor Dr, San Diego, CA 92103

Frequently Asked Questions

Where is UCSD Medical Center - Hillcrest located?

Has UCSD Medical Center - Hillcrest won any recent awards from Healthgrades?

Does UCSD Medical Center - Hillcrest score well in safety ratings?