UCSD Medical Center - Hillcrest

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Joint Replacement Excellence Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

Gynecologic Surgery Excellence Award™ (2017)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

81%

Would definitely recommend
11% higher than the national average

UCSD Medical Center - Hillcrest

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

UCSD Medical Center - Hillcrest

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr Lukacz's knowledge in her business is excellent. She diagnosed and treated my health issue well but I wish she had taken little more time to explain my other options in details instead of being too hurried to answers of all our questions. Supporting office staff is excellent.

Savita Patel Jul 08 2020

Review for Dr. Lukacz

Dr. Robbins was a third opinion for my son. She was able to discover the correct issue with my son's eyes and implement the proper treatment. I find her to have a wonderful bed side manner and to be a brilliant physician. Very grateful for Dr. Robbins!

Vikki K Jul 03 2020

Review for Dr. Robbins

Listens well. Explains everything so that I can understand easily what he is telling me.

Jul 01 2020

Review for Dr. Wilson

Dr Lessig takes the time to listen to your concerns making certain you know she is listening and understands you and your particular case.

Jun 30 2020

Review for Dr. Lessig

Great Dr. !

Mindy Giles Jun 27 2020

Review for Dr. Patel

excellent doctor, excellent bedside manner

Jun 25 2020

Review for Dr. Ritter

Pretty satisfied with this provider. Knowledgeable and decent follow up.

Jun 25 2020

Review for Dr. Orr

my wife & I suffered from many years of infertility. Dr Hsieh and his team at UCSD not only helped us conceive baby#1 but now we have the enjoy of baby#2. we are forever grateful to Dr Hsieh

Jun 24 2020

Review for Dr. Hsieh

After seeing multiple urologists, Dr. Hsieh was the best doctor I have met. He correctly diagnosed my problem and offered effective treatment option. Dr Hsieh changed my quality of life so much that I feel like a new man.

Ben Jun 24 2020

Review for Dr. Hsieh

Nothing honestly Jun 23 2020

Review for Dr. Schwartz

Dr. Friedman is one of the best surgeons ever. He has one of the best bedside manners you can ever imagine. He never rushes out of the room and takes time to answer your questions. He is the best!

Nothing really Jun 23 2020

Review for Dr. Friedman

An amazing anesthesiologist. Takes the time to explain everything and really cares. Great bedside manners. You are lucky if you get her.

Happy Patient Jun 23 2020

Review for Dr. Abramson

Very nice caring doctor. The bad reviews are from not being able to con her for narcotics. If she had risked her licence to satisfy your obvious desire for drugs. Seeing as she is a pain docton. You would have left a great review.

Robert Jun 22 2020

Review for Dr. Cederquist

Toni Jun 19 2020

Review for Dr. Johnson

Sophie Jun 19 2020

Review for Dr. Zhang

Former patient Jun 18 2020

Review for Dr. Sexton

After surgery my nose is better but now I’m having trouble breathing on the other side. I feel like I should get free correction surgery. She IS nice though!

Bobuzan Jun 17 2020

Review for Dr. Gilani

Randall Blackwood Jun 16 2020

Review for Dr. Patel

Margot Jun 10 2020

Review for Dr. Hergesheimer

Jun 03 2020

Review for Dr. Kikkawa

In 2006 Dr Lukacz performed surgery on me for a vaginal prolapse. As of June 2020, 14 years later the mesh along with the surgery is still in good shape. Dr Lukacz is one of the most knowledgeable Doctors when it comes to female issues. I'm 71 years old, and my trust in her ranks very high.

Jo Ann Ryder (Capua) Jun 02 2020

Review for Dr. Lukacz

Erika Jun 01 2020

Review for Dr. Varon

He got rid of a decade full of pain in 5 minutes. I am so grateful to him for that....

Rosaria Diaz May 29 2020

Review for Dr. Dentico-Olin

Totally ignored patients symptoms. Tried to turf the patient. No resolution with this hack of an MD. Don't go to him! Written by Nurse Advocate

May 29 2020

Review for Dr. Tung

Linda Rocha May 24 2020

Review for Dr. Friedman

He violated my confidentially, too!

May 21 2020

Review for Dr. Sexton

OMG!.... This women must have called in sick at medical school on the day they taught medicine. What an idiot! Avoid if you value your health. Too bad that I couldn't give her a zero star rating.

May 20 2020

Review for Dr. Moore

David Helsten May 19 2020

Review for Dr. Shahtaji

He is personable, very knowledgeable and cares. He is the best cardiologist!

grace May 18 2020

Review for Dr. Wilson

The UCSD Neurology staff is great. Dr. Kinkel... not so much.

May 17 2020

Review for Dr. Kinkel

Shay May 16 2020

Review for Dr. Kavanaugh

Hassan Farran May 16 2020

Review for Dr. Robertson

Joanna H May 16 2020

Review for Dr. Gupta

May 15 2020

Review for Dr. Khalessi

May 15 2020

Review for Dr. Khalessi

Absolutely the worse doctor I have ever seen. Orders wrong tests, staff is rude and doctor does not help.

thegutguy May 13 2020

Review for Dr. Kalmaz

She is outstanding! Very thorough, knowledgeable and conscientious. Excellent surgeon and I would highly recommend her.

Lanny Howarter May 12 2020

Review for Dr. Kulidjian

May 11 2020

Review for Dr. Siavoshi

Would not recommend at all

May 07 2020

Review for Dr. Mulroney

May 06 2020

Review for Dr. Kim

No only is Dr. Ritter exceptionally educated and knowledgeable, she is very caring. She has exceded my expectations and I am thankful for her guidance and care. She was born to be a doctor. She puts her patients first. UCSD Medical has many great doctors and she is among the top.

Carol Whann May 06 2020

Review for Dr. Ritter

May 05 2020

Review for Dr. Shoemaker

Best hand surgeon there is

May 04 2020

Review for Dr. Abrams

Re: foot and wrist trauma from motorcycle accident Dr. Alexandra Schwartz very competently treated my injuries and consciously addressed my questions and concerns

CALIF TERVO Apr 30 2020

Review for Dr. Schwartz

Zlomislic crippled my wife with botched back surgery, put her in a wheelchair. Lied about his failure.

Ed Podhorn Apr 28 2020

Review for Dr. Zlomislic

I recently started seeing Dr. Patel since my previous doctor retired. I had 2 visits with him. In those 2 visits one was a procedure. He did more for me in 2 visits than most of my previous visits with N.P., etc. in 5 years I've been going there. Thank You Dr. Patel

Evelyn Shea Apr 26 2020

Review for Dr. Patel

John Brownell Apr 25 2020

Review for Dr. Kari

Spends a lot of time, is patient,and is cautious with decisions and approach.

Chantal Apr 22 2020

Review for Dr. Evans

Franco Gopalakrishnan Apr 20 2020

Review for Dr. Alexander

Megan Keenan Apr 18 2020

Review for Dr. Friedman

Elizabeth Jimenez Apr 10 2020

Review for Dr. Kikkawa

Phillip Bosch has treated my IC for years. I’m able to enjoy my daily routine and travel after seeking him for treatment. Made such a great difference in my life. Great Doctor and very caring staff.

YC Apr 03 2020

Review for Dr. Bosch

Dr. Hergesheimer cares about his patients. He listens and takes the time to answer my questions. Dr. Hergesheimer can always be counted on to follow up in a timely manner with my medical concerns. I feel very fortunate to have him as my Primary Care doctor. He is an excellent physician.

Jeordie Fellner Apr 01 2020

Review for Dr. Hergesheimer

I call him Dr. one and done ! He's an expert with ablation

Apr 01 2020

Review for Dr. Feld

MJ Mar 31 2020

Review for Dr. Paravar

Quack! Writes reports the way anyone pays him too. Zero stars.

Mar 26 2020

Review for Dr. Tung

He was on time, very kind. Listened to what I had to say and questions I asked, he answered them very honestly and to the point. I will be having surgery with Dr Tung in the next few months, he has put my mind at ease.

Aleta Mar 24 2020

Review for Dr. Tung

Karen Mar 22 2020

Review for Dr. Collins

Carlson Mar 19 2020

Review for Dr. Bouvet

Highly recommended!

Mar 16 2020

Review for Dr. Farkhondehpour

Outstanding

LtCol David Yorck USMCRet Mar 11 2020

Review for Dr. Krummen

You will not be disappointed with the attention to detail Dr. Watson offers her patients. Her bedside manor is the best I’ve ever had. She was able to successfully perform a procedure that others doctors in the past could/would not. She has me breathing normal again and I can’t thank her enough!

Heidi Manteufel Mar 09 2020

Review for Dr. Watson

Elizabeth Mar 08 2020

Review for Dr. Parker

Katy K. Mar 03 2020

Review for Dr. Song

He operated on my right ear for stapedectomy. Obviously, he used a metal implant that was short and so didn’t resolve the hearing issue. Had to go back for another surgery with a different doctor.

Mar 03 2020

Review for Dr. Friedman

Kind, sensitive, caring. Goes above and beyond regular MD practitioners. SHE LISTENS!!! What a concept, a doctor who listens. Dr. Nguyen is a physian who treats the whole person, Mental, Spiritual, Physical, Psychological. How does she do all this? SHE LISTENS on all levels.

Rev T. Scott Mar 01 2020

Review for Dr. Nguyen

I had cardiac surgery performed by Dr. Golts. He skill and care were obvious throughout the procedure. At each step from initial diagnosis to completition of the surgery, I felt that Dr. Golts was caring and deeply concerned about his patients.

Mar 01 2020

Review for Dr. Golts

Feb 29 2020

Review for Dr. Tarsa

Dr. Kim is courteous, intelligent, and will go the distance to try to find answers. He takes the time to explain tests and potential treatments.

Catherine Clingo Feb 25 2020

Review for Dr. Kim

Jill B. Feb 22 2020

Review for Dr. Dentico-Olin

Dr Liang is the most passionate and kind physician I have met. I suffer from chronic asthma and she always gives 200 percent to her patient. I am humbled to have her as my physician. I always refer my friends, family to a physician that I truly trust

Feb 19 2020

Review for Dr. Liang

Excellent! Dr. Husseman was incredibly kind and very respectful. I would gladly recommend him to anyone who needs to be seen by an ENT specialist. His office staff was friendly and competent and the visit over all was seamless and pleasant.

Kristina Feb 18 2020

Review for Dr. Husseman

Dr Smitherman provided excellent care during a recent stay at the UCSD Hospital Hillcrest. He kept us fully informed at all times.

Fred T Feb 15 2020

Review for Dr. Smitherman

Dr. “T” is the most caring, thorough and knowledgeable doctor I’ve ever known. He’s saved me a couple of times during my Leukemia issues. I HIGHLY recommend him.

Marilyn Wise Feb 14 2020

Review for Dr. Tzachanis

Feb 14 2020

Review for Dr. Achar

What an amazing Doctor! Extremely knowledgeable, kind, caring, considerate! Answers all questions in detail. The BEST surgeon! Her nurses are amazing also. I would highly recommend her! ??

Gina Feb 12 2020

Review for Dr. Wallace

A physician Feb 10 2020

Review for Dr. Fehmi

Kevin Patric Quirke Feb 10 2020

Review for Dr. Schuster

Owl Man Feb 04 2020

Review for Dr. Loomba

Dr majid is a wonderfull dr he is so nice and cares aboute the patient

Mariana Jan 31 2020

Review for Dr. Mani

Very Professional at his Study Ordered on me, took his time until He found what He was looking for.

Luis J Fernandez Jan 30 2020

Review for Dr. Jablecki

Anna Jan 30 2020

Review for Dr. Johnson

John H. Jan 29 2020

Review for Dr. Larson

Not a compassionate doctor, only Works in a financial interest of the institution, has no respect for patients wishes. No ethics or humanity from this doctor

Jan 27 2020

Review for Dr. Cederquist

Dr. V. Is a doctor that make time To explain what’s going on with his parents and what’ the best thing to be done he’s very knowledgeable of what he does

Alice chambers Jan 25 2020

Review for Dr. Zlomislic

Jan 25 2020

Review for Dr. Parker

Very caring and took a long time with me and my husband going over options. Surgery went great and follow up has been fantastic. Highly recommend.

Kate Jan 21 2020

Review for Dr. Eskander

Dr Ramamoorthy and her staff are amazing. She took time to explain the procedure and was very friendly and reassuring. After she visited me several times to ensure all was well. She did a fantastic job clear markings - thank you

Kate Jan 20 2020

Review for Dr. Ramamoorthy

Jan 19 2020

Review for Dr. Blair

Susan Ramos Jan 17 2020

Review for Dr. Mani

Dr. Chatles Coffey saved my life. I had a very rare form of head and neck cancer, and Dr. Coffeys knowledge and care have lead to being cancer free for almost 2 years now. He is a brilliant doctor and an amazing surgeon who will treat you as a person, not just a case file.

Rachael Johnson Jan 17 2020

Review for Dr. Coffey

I felt I was paid attention to, listened to, and given directions clearly from Dr. Dentico-Olin. I felt at ease during all visits.

Sara C. Jan 17 2020

Review for Dr. Dentico-Olin

I saw Dr. Sexton several times and have nothing but good to say about him. He is empathic, communicates well, and is an excellent doctor. His staff was always courteous and helpful. I highly recommend him.

Andrew Crane Jan 15 2020

Review for Dr. Sexton

Hector Aguilar Jan 14 2020

Review for Dr. Robbins

MH Jan 14 2020

Review for Dr. Vitale

David Jan 14 2020

Review for Dr. Ball

Location

UCSD Medical Center - Hillcrest

200 W Arbor Dr, San Diego, CA 92103