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San Gorgonio Memorial Hospital

San Gorgonio Memorial Hospital is a medical facility located in Banning, CA. This hospital has been recognized for Patient Safety Excellence Award™.

60%

Patient Experience Rating

9% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

8% lower than the national average

60%

Would definitely recommend

9% lower than the national average

San Gorgonio Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%50%

San Gorgonio Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%71%

Providers

Provider Reviews

When I came to the hospital almost ready to give birth he doubted my active labor, then criticized my birth plan. There was nothing extraordinary about it; I just wanted a low intervention, physiological birth. He also did not want to trust my judgment regarding my labor after I’ve had multiple...

May 03 2024

Review for Dr. Toursarkissian

I have nothing but positive comments regarding Dr Chapman.February 1st was my surgery, and now going on 3 months still in Physical Therapy and all is well. My shoulder has never felt this well in 40 years. There is no doubt in my mind Dr Chapman is top notch. Anyone contemplating seeing this Dr,...

Apr 24 2024

Review for Dr. Chapman

Dr Ahmad is the best surgeon

Apr 05 2024

Review for Dr. Ahmad

My experience with Leah J Tourtellotte, MD was disappointing to say the least. Although I was not the patient, my 89 year old grandmother was. My mother who is a doctor was also present, when Dr. Tourtellotte entered the room she noticed my mother’s scrubs and asked “are you a nurse or something?”....

Apr 03 2024

Review for Dr. Tourtellotte

I've been a patient of Dr. Barlow for more than 20 years. He an excellent listener. I never felt that he didn't hear me. He took interest in my relationships with my family and how I interacted with them. I never felt that I was in a doctor's office and had to bring notes to discuss anything with...

Marlene Mar 15 2024

Review for Dr. Barlow

Location

San Gorgonio Memorial Hospital

600 N Highland Springs Ave, Banning CA 92220

CallDirections

(951) 845-1121

Frequently Asked Questions

Where is San Gorgonio Memorial Hospital located?

San Gorgonio Memorial Hospital is located at 600 N Highland Springs Ave, Banning, CA 92220. Find other locations and directions on Healthgrades.

Has San Gorgonio Memorial Hospital won any recent awards from Healthgrades?

Yes, San Gorgonio Memorial Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is San Gorgonio Memorial Hospital highly rated with patients?

62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does San Gorgonio Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at San Gorgonio Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades San Gorgonio Memorial Hospital profile..

How does San Gorgonio Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

600 N Highland Springs Ave

Banning, CA 92220

Directions

(951) 845-1121