San Antonio Regional Hospital

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

74%

Would definitely recommend
4% higher than the national average

San Antonio Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

San Antonio Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Jun 26 2020

Review for Dr. Nguyen

A Dr who cares and a great staff

Blake Fone Jun 24 2020

Review for Dr. Fakhoury

He is so kind and extremely helpful. He makes you feel so comfortable and like there are no wrong questions. The results of my procedure are amazing and I am very happy. I have had several people request his info so they can get work from him also.

Jun 19 2020

Review for Dr. Haiavy

Jeffrey Paul Jun 17 2020

Review for Dr. Azmoon

I've been Dr.Azmoon's patient for more than 5 years now! his diagnosis is always spot on and he is very professional, experienced and friendly.

Jun 17 2020

Review for Dr. Azmoon

My experience was amazing with Dr. Haiavy and all his staff!

Jun 16 2020

Review for Dr. Haiavy

This office gives you a off work order spanning out to 3 months. I broke my tooth and Dr Susan gave me off work orders so I could continue to collect unemployment benefits and not have to return to work. Keep me out for 4 months and missing covid sickness. Thank you Dr

Jun 16 2020

Review for Dr. Biegel

Jun 15 2020

Review for Dr. Lua

Dr Armour make me feel like he genuinely cares about all of his patients , he will talk about any options for referrals with specialists and or give you an idea of trying to change a habit you may have and explain the benefit of trying . just a real person with a will to help.

Mike Ricciardi Jun 15 2020

Review for Dr. Armour

Everything went so smoothly and I loved the staff from beginning to end. Amazing people!

Jun 13 2020

Review for Dr. Haiavy

Dr. Tint is a very caring doctor and very professional. I enjoyed my virtual visit!

Jun 13 2020

Review for Dr. Tint

Outstanding & caring doctor. I highly recommend him.

T. Kostak Jun 12 2020

Review for Dr. Duber

Rachel Jun 09 2020

Review for Dr. Akram

Wife and I have been Dr Reddy's patients for years and she is BY FAR the best doctor we have ever had for our diabetes. She is very thorough and has great "bedside" manners and is always available as is her PA and staff.

Ray andf Laura Aguiar Jun 06 2020

Review for Dr. Reddy

My visit with doctor Olcott was great. She helped me with my problem and was very informative. I found it refreshing that she took her time with me an Addressed all my concerns. I would recommend her she was wonderful.

Christine May 30 2020

Review for Dr. Olcott

Glen Brown May 29 2020

Review for Dr. Barag

Jose R Jimenez May 29 2020

Review for Dr. Hopkins

Dana May 27 2020

Review for Dr. Azmoon

May 27 2020

Review for Dr. Boozer

Dana May 23 2020

Review for Dr. Jenkins

my husband had a very serious health issue . Dr Benavidez took the time to make the correct diagnosis and treatment . office staff helped a lot with getting us to the right places for our referrals. Great bedside manner even called our home to see how we were doing. Highly recommend.

Doris May 23 2020

Review for Dr. Benavidez

JJ May 22 2020

Review for Dr. Elsissy

Best Doctor I have ever seen. VERY thorough and caring. During a recent issue he called me every few days. He even caught something in my blood test that my previous doctor had missed

Paul Sells May 22 2020

Review for Dr. Barag

Richard L Bruck MD May 19 2020

Review for Dr. Lederhaus

I have been going to Dr. Chan for at least 20yrs. Amazing Doctor and all of his staff, I can't imagine anyone would be unhappy with him or his daughter Nina. So smart and so kind always takes time to answer my questions.

tina marie tillery May 18 2020

Review for Dr. Chan

edward talen May 16 2020

Review for Dr. Stevens

Frank Lewis May 15 2020

Review for Dr. Biegel

My dr.jacoby is like family and always makes me feel better.she and the staff are warm and caring medical professionals. Excellent bed side mannors. Quick apt.times and spot on dx.she is always patient with me and heals my ailments.

Joni May 12 2020

Review for Dr. Jacoby

Heather Hover May 11 2020

Review for Dr. Griffith

Yoon May 09 2020

Review for Dr. Sandhu

Horrible Dr. Bedside manner is as if it's an interrogation room. Dr Benavidez is SO rude and unprofessional. If I could give a negative I would. Office manager also named Michael is extremly rude also. Dr Benavidez is horrific

Isana S Calderon May 09 2020

Review for Dr. Benavidez

Absolutely best DR ever! Positively treats patients as if they’re his family. He’s been our family Dr for over 20 years.

Lisa Jameson Rogers May 05 2020

Review for Dr. Barag

Holly LaClaire May 05 2020

Review for Dr. Sugihara

Marc K May 02 2020

Review for Dr. Husain

Dr. Vanyo performed a thyroidectomy on me a decade ago, and recently breast cancer surgery. She is hands down the best doctor/surgeon I have ever had. Competent and caring skills, precision technique, and genuinely concerned about her patients. I love my follow up appointments with her!

JJames May 01 2020

Review for Dr. Vanyo

BEST PAIN MANAGEMENT SERVICE I HAVE ENCOUNTERED IN 40+ YEARS OF NEEDING ONE. I have also worked at the Loma Linda University Medical Center and Casa Colina Pain clinics, and Dr. Martinez is the BEST!

Apr 29 2020

Review for Dr. Martinez

Robert Holcomb Apr 25 2020

Review for Dr. Ward

Apr 24 2020

Review for Dr. Ta

I love Dr Biegel!! My visit are always good. My wait time is 10-15min and she listens to all my issues and really spends time to figure out what’s going on. The staff is sweet too.

Dezarae Jackson Apr 21 2020

Review for Dr. Biegel

I have been going to Dr Biegel for 8 years and she is hands down one of the best Doctors. The office staff is very responsive and helps me get in to see her very quickly. I have referred a lot of friends and family to her and they feel the same.

Lisa Long Apr 21 2020

Review for Dr. Biegel

Dr Heinen is an excellent doctor who explains everything throughly & patiently. He provides options with all possible outcomes. I highly recommend him.

Theresa Christenson Apr 21 2020

Review for Dr. Heinen

This physician assistant he is very thorough about what you need to do before your surgery I really think him for real keeping me not smoking please go to Every appointment he will point out all the things you need to do before your surgery he's so good thank you Matthew

Sharon D Miller Apr 20 2020

Review for Matthew Anderson

She tried selling me supplements that seemed shady.

Apr 19 2020

Review for Dr. Rashidi

Kristin Vercnocke Apr 11 2020

Review for Dr. Li

Apr 09 2020

Review for Dr. Biegel

Terry Yesford Apr 09 2020

Review for Dr. Butler

BC Apr 09 2020

Review for Dr. Benavidez

A great dr. He’s a compassionated and very caring dr. He made our dream come true, a wonderful experience. We have our angel with us.

Apr 08 2020

Review for Dr. Norian

Incredibly kind, great bedside manor. Listens to patients needs. She delivered my second baby. Extremely happy with the delivery.

Apr 06 2020

Review for Dr. Akram

Takes her time. Thorough, makes referrals when necessary, great bedside manner. Caring. Makes sure to convey information to family when necessary.

Apr 05 2020

Review for Dr. Kasem

Dr. Le has been our doctor for 25 years and has been great. His staff is courteous and friendly. Heidi is a big plus for the office. We are moving to Arizona and will miss the staff and Dr. Le. Be Blessed,

Rod & Darlene Rupp Apr 04 2020

Review for Dr. le

Dr.Abed Rizvi is simply put, a good and caring Dr VERY KNOWLEGABLE

Charles Zayed Apr 04 2020

Review for Dr. Rizvi

Dr Butler is clinical and very knowledgeable. She spends quality time and answers all questions.

Apr 04 2020

Review for Dr. Butler

Steve Turner Apr 03 2020

Review for Dr. Agarwal

Dr. Peter Elsissy he is very professional and one thing I like about him he prayed before he did my hip replacement he did a excellent job on my hip and thanks to your team and I recommend him for any surgery thank you for letting me walk again????????????

Sharon Denise Miller Apr 02 2020

Review for Dr. Elsissy

Mar 28 2020

Review for Dr. Hirsch

Mar 27 2020

Review for Dr. Reddy

Very personable, informative.

Allen Mar 27 2020

Review for Matthew Anderson

Dr. Merla is an excellent doctor. I would highly recommend this doctor because she took great care of my mother and gave amazing attention to her at San Antonio Hospital. Thank you Dr. Merla!

Luzmila Lopez Mar 26 2020

Review for Dr. Merla

Mar 24 2020

Review for Dr. Woodbury

PA was great, but working with this office is a nightmare! Never answer phones, won’t return calls after leaving a message, almost impossible to get a renewal request filled - with correct dosage and/or medication a rare occurrence. Patient consideration is non-existent.

Mar 17 2020

Review for Dr. Konca

Unable to adhere to any semblance of a schedule with wait time routinely over an hour past scheduled time. Staff borders on rude. Not the place to go for health care.

Mar 13 2020

Review for Dr. Vigil

Ana Deza Mar 13 2020

Review for Dr. Sugihara

2nd opinion and review of health issue.

Mar 13 2020

Review for Dr. Husain

Dr. Husain. Listen to what I had to say about my right shoulder he was a good listener and very caring doctor.

Darlene Mar 11 2020

Review for Dr. Husain

Long wait, ( over an hour) with no explanation or apology. He didn’t recognize K+ 99 meq on my medication list, which did not instill confidence.

Mar 09 2020

Review for Matthew Anderson

Aseema Sinha Mar 08 2020

Review for Dr. Kastoon

He gave me hope! Mar 08 2020

Review for Matthew Anderson

Dr LaRose is an excellent doctor he explains thoroughly what is the issue and gives you a thoughtful treatment. He treats well his patient with care and respect.

Ed L Chua Mar 06 2020

Review for Dr. LaRose

My experience continues to be great with Dr Saad.

Laurie Boritz Mar 06 2020

Review for Dr. Saad

Dr. LaRose is friendly and knowledgeable, and I have the utmost confidence in him and his staff.

Tim Rogers Mar 06 2020

Review for Dr. LaRose

Dr Hadi took a personal phone call and was texting during my visit. When I told him I had more concerns he got angry telling me he only has other patients? He’s very unprofessional!

Joe Smith Mar 06 2020

Review for Dr. Hadi

MrsMin Mar 04 2020

Review for Dr. Le

Dr. Le was very knowledgeable and patient. He took time to fully explain my issue and answer all my questions.

Gail N. Mar 01 2020

Review for Dr. Le

Dr Moreno and her PA’s Sara and Kristi are the best and most caring medical persons I have been fortunate to find. They sit with you, listen to your concerns and provide excellent care and advice. Easily 10 stars for these wonderful 3 professionals.

Caroline Feb 29 2020

Review for Dr. Moreno

Pennie Weaver Feb 29 2020

Review for Dr. Shiu

He is my cardiologist. I have been seeing Dr. Thumati since my heart attack in August 2011. Truly saved my life.

Feb 29 2020

Review for Dr. Thumati

I could not be happier with the results of my breast reconstruction surgery. Dr. Haiavy's work it truly a work of art!! And I am so thankful and happy I found such an amazing, patient, and all around fantastic dr. Thank you Dr. Haiavy

Feb 28 2020

Review for Dr. Haiavy

Dr. Rasania is the best! He is up to date on the latest in cardiology and has excellent bedside manner. He is a fantastic interventional cardiologist and I would highly recommend him to family and friends for all their cardiology concerns.

Mark Feb 28 2020

Review for Dr. Rasania

Feb 27 2020

Review for Dr. Hirsch

Wonderful and very elobarote discussion

Feb 27 2020

Review for Dr. LaRose

Explained the pain in my left knee and what we could do to elevate pain and discomfort

John Feb 27 2020

Review for Dr. Husain

George F. Feb 27 2020

Review for Dr. Robles

Josephine Feb 26 2020

Review for Dr. Hirsch

Feb 26 2020

Review for Dr. Akram

SHERRY Jackson Feb 21 2020

Review for Dr. Jahng

Good !

Feb 21 2020

Review for Dr. Hopkins

Gavin Feb 19 2020

Review for Dr. Rasania

Jess Feb 17 2020

Review for Dr. Rasania

He is truly an excellent person and cardiologist. He is the youngest one around and is already very very busy, that tells you how much he is known. Recently moved to a nicer bigger office in the same building. Overall 5+ Stars!

Feb 16 2020

Review for Dr. Rasania

Very professional, explained everything in detail.

Feb 15 2020

Review for Matthew Anderson

He put a stent in, through the wrist. Went home same day! Careful with the wrist for 48 hours, good to go! Best Dr I’ve ever been to! So grateful to Dr Larry Chan!

Mary Huanosto Feb 14 2020

Review for Dr. Chan

Very professional thorough patient knowledgeable Doesnt rush through appointment

Feb 13 2020

Review for Andrew Rives

Had a lumpectomy in 2017 she was my surgeon after speaking with her asking questions i knew i had the rt Dr .

Mpike Feb 11 2020

Review for Dr. Bielawiec

First visit/consult for chronic back pain

Feb 07 2020

Review for Dr. Hopkins

Feb 07 2020

Review for Dr. Brown

Location

San Antonio Regional Hospital

999 San Bernardino Rd, Upland, CA 91786