San Antonio Regional Hospital

72%

Patients that would definitely recommend

2% higher than the national average

San Antonio Regional Hospital is a medical facility located in Upland, CA. This hospital has been recognized for America’s 50 Best Hospitals for Cardiac Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2022)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

1% lower than the national average

72%

Would definitely recommend

2% higher than the national average

San Antonio Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%52%

San Antonio Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr.Sugihara had to do emergency gall bladder removal on me unfortunately….but the one thing he does, introduced himself and explained everything he would do to me.Then hours after the procedure was done, he came to the hospital to check up on me to inform me of everything that happened….hes got the...

Nov 25 2023

Review for Dr. Sugihara

Yesterday my sevind appointment I felt so rushed by the staff and Doctor Kassar. I like this doctor but the policy he likes, according to Taylor, his medical assistant, is to knock the door to remind him of his next appointment. Dr Kassar is aware of my next sinuses surgery and I had questions for...

Nov 23 2023

Review for Dr. Kassar

Dr. Craig Endo is very thorough, patient, kind, and a great clinician. He looks at the big picture and is proactive. He listens well and it shows that he really cares about his patients.

Nov 20 2023

Review for Dr. Endo

It was great did not have to deal with the busyness of going into the doctor office

Nov 16 2023

Review for Dr. Endo

I entered the ER in extreme pain. I couldn't breath or speak because of it. In one day Dr. Phan discovered and resolved a kidney injury and enlarged spleen. By the time of my release my kidneys were functioning normally and he had found an Oncologist/Hematologist who created a plan to treat my...

Ellen Hinkle Nov 15 2023

Review for Dr. Phan

Location

San Antonio Regional Hospital

999 San Bernardino Rd, Upland CA 91786

CallDirections

(909) 985-2811

Frequently Asked Questions

Where is San Antonio Regional Hospital located?

San Antonio Regional Hospital is located at 999 San Bernardino Rd, Upland, CA 91786. Find other locations and directions on Healthgrades.

Has San Antonio Regional Hospital won any recent awards from Healthgrades?

Yes, San Antonio Regional Hospital has been awarded with America’s 50 Best Hospitals for Cardiac Surgery Award™ in the past two years.

Is San Antonio Regional Hospital highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does San Antonio Regional Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at San Antonio Regional Hospital?

Phone number, appointment information, and directions can be found on Healthgrades San Antonio Regional Hospital profile..

How does San Antonio Regional Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

999 San Bernardino Rd

Upland, CA 91786

Directions

(909) 985-2811