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Riverside University Health System-Medical Center

Riverside University Health System-Medical Center is a medical facility located in Moreno Valley, CA. This hospital has been recognized for Cranial Neurosurgery Excellence Award™.

60%

Patient Experience Rating

4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2023)

Superior clinical outcomes in cranial neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

7% lower than the national average

60%

Would definitely recommend

4% lower than the national average

Riverside University Health System-Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%65%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%48%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Riverside University Health System-Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%66%

Providers

Provider Reviews

I can't say enough about Dr. Douglawi, the surgical team, and the entire staff who have dealt with me. This was one of the most scary times in my medical life. Dr. Douglawi answered all of my questions, the questions of my wife who is an RN, and offered so many answers to questions we didn't even...

Scott Hutter May 15 2024

Review for Dr. Douglawi

Dr. Guan is awesome, he had done my cataract surgeries two times (both eyes) 8 years ago and my vision is still great! Thanks again!

May 15 2024

Review for Dr. Guan

I was so happy to have another happy doctor. She is young and experienced and eager to help find out my problem.

Monica Lea Bianchi May 10 2024

Review for Dr. Quinones

Caring, personable surgeon who will listens to concerns. Incredibly knowledgeable and explains well in detail that is easy to understand! HIGHLY recommend Dr. Duong and his team ??

Ashley W. May 08 2024

Review for Dr. Duong

Good

May 07 2024

Review for Dr. Keheila

Location

Riverside University Health System-Medical Center

26520 Cactus Ave, Moreno Valley CA 92555

CallDirections

(951) 486-4000

Frequently Asked Questions

Where is Riverside University Health System-Medical Center located?

Riverside University Health System-Medical Center is located at 26520 Cactus Ave, Moreno Valley, CA 92555. Find other locations and directions on Healthgrades.

Has Riverside University Health System-Medical Center won any recent awards from Healthgrades?

Yes, Riverside University Health System-Medical Center has been awarded with Cranial Neurosurgery Excellence Award™ in the past two years.

Is Riverside University Health System-Medical Center highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Riverside University Health System-Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Riverside University Health System-Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Riverside University Health System-Medical Center profile..

How does Riverside University Health System-Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

26520 Cactus Ave

Moreno Valley, CA 92555

Directions

(951) 486-4000