Redlands Community Hospital

77%

Patients that would definitely recommend
7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Joint Replacement Excellence Award™ (2020)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Redlands Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Redlands Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Kconner Jul 03 2020

Review for Dr. Smith

Dr. Bradshaw is an excellent MD. She listens to you, respects you and is the best MD I have ever had! I would strongly recommend her to others.

MJ Wright Jun 28 2020

Review for Dr. Bradshaw

DR HESSELTINE IS AN EXCELLENT PAIN MANAGEMENT DR

Robert Schulte Jun 22 2020

Review for Dr. Hesseltine

I had hip replacement and now, 10 days later, everything is great.

Steve Park Jun 20 2020

Review for Dr. McIvor

Jun 18 2020

Review for Dr. Arruda

LaTonya J. Jun 13 2020

Review for Dr. Sawyer Macknet

Jun 01 2020

Review for Dr. Shams

May 31 2020

Review for Dr. Burton

Jose R Jimenez May 29 2020

Review for Dr. Hopkins

John Davis May 28 2020

Review for Dr. Khalil

JJ May 22 2020

Review for Dr. Elsissy

Lovely experience. Letty is so kind. Dr Blackford really knows his stuff.

May 18 2020

Review for Dr. Platt

Stephanie Consenz May 13 2020

Review for Dr. Bradshaw

May 13 2020

Review for Dr. Hardesty

mama fell and broke her shoulder real bad, had to have a replacement with this doctor and now she out of the hospital home. she cooking again and doing most things on her own. we very happy she doing good with no pain.

May 09 2020

Review for Dr. Solomon

notafanatall May 08 2020

Review for Dr. Fisher

Very happy. doctor platt and elliot were helpful. great office.

May 06 2020

Review for Dr. Platt

Tore my biceps tendon and my doctor missed it and referred me to dr solomon 2 months later. luckily he was still able to fix it and I am back to work. thank you.

Apr 29 2020

Review for Dr. Solomon

Very pleased. Dr. Platt and Dr. Seastrand took their time and listened to my problem, explained to me what was going on, and referred me to an appropriate specialist. The staff were very kind and I was surprised to find they were open.

SB Apr 28 2020

Review for Dr. Platt

Absolutely amazing!! Almost no scar! No pain! Great job!! Thanks Doctor!

Darla Henson Apr 25 2020

Review for Dr. Lalezarzadeh

We love Dr. Lale. He is the best at place peritoneal dialysis catheters. He is great at explaining things to the patient and the nurses when we call him. He always gives his best to every patient he sees.

Kathy Meinert, RN Apr 24 2020

Review for Dr. Lalezarzadeh

Brad Skeels Apr 23 2020

Review for Dr. Burton

Was so good with my daughter. thank you.

Apr 23 2020

Review for Dr. Solomon

This physician assistant he is very thorough about what you need to do before your surgery I really think him for real keeping me not smoking please go to Every appointment he will point out all the things you need to do before your surgery he's so good thank you Matthew

Sharon D Miller Apr 20 2020

Review for Matthew Anderson

During this pandemic Dr Anna took time risk of having me come in when I was in terrible pain. She is caring and the one of the best Drs. I have had. Thank you so very much. you are greatly appreciated.

Vonzel Hughes Apr 17 2020

Review for Dr. Nikachina

Dr.Hadley was just awesome!! It was helpful that he explained everything so well,overall he is very professional and knowledgeable on what he does.

Jennifer Hernandez Apr 14 2020

Review for Dr. Hadley

HUONG NGUYEN Apr 09 2020

Review for Dr. Allen

I am so grateful that the office is still open! I needed to find a PCP and get restarted on my medications. Very nice and professional.

Greg Apr 07 2020

Review for Dr. Platt

Mrs Perez Apr 04 2020

Review for Dr. Cortez

Wonderful visit, very caring and informative. Hes a fantastic Dr.

Sarah Apr 02 2020

Review for Dr. Lalezarzadeh

Dr. Peter Elsissy he is very professional and one thing I like about him he prayed before he did my hip replacement he did a excellent job on my hip and thanks to your team and I recommend him for any surgery thank you for letting me walk again????????????

Sharon Denise Miller Apr 02 2020

Review for Dr. Elsissy

Patricia Williams Mar 30 2020

Review for Dr. Gil

Very personable, informative.

Allen Mar 27 2020

Review for Matthew Anderson

Patient STK Mar 26 2020

Review for Dr. Kunam

Been seeing Dr Hadley at Arrowhead for years. Always professional and kind. A gifted surgeon. Amazing staff. I highly recommend.

Cheryl Mar 21 2020

Review for Dr. Hadley

Dr. steinman answers all my questions so I understand them. His bedside manner is great as well as his knowledge of the latest surgical techniques. His office staff is friendly and helpful.

Christina Mar 19 2020

Review for Dr. Steinmann

Dr. Khalil is the best doctor my wife and I ever had , for over 20 years he has kelp your health way over par, we are both in are 80,s

Velma & Jerry Mar 17 2020

Review for Dr. Khalil

Did not have to wait. The treatment was explained, and the operation went well.

Mar 13 2020

Review for Dr. Lalezarzadeh

1st visit. Was pleased. I had researched Dr Grames prior to visit. Would recommend.

Mar 12 2020

Review for Dr. Grames

My visit was stress free. The nurses, reception and Dr. Allen were friendly and receptive to questions and concerns.

Mar 12 2020

Review for Dr. Allen

Long wait, ( over an hour) with no explanation or apology. He didn’t recognize K+ 99 meq on my medication list, which did not instill confidence.

Mar 09 2020

Review for Matthew Anderson

Disappointed Mar 08 2020

Review for Dr. Fisher

He gave me hope! Mar 08 2020

Review for Matthew Anderson

Excellent surgeon with great bedside manner!

Jessica Mar 07 2020

Review for Dr. Brockardt

I am extremely satisfied with Dr. Skubic’s professional and surgical expertise. My recent visit is the second time I have needed back surgery. The staff is also polite, helpful and professional.

Mar 07 2020

Review for Dr. Skubic

Dr LaRose is an excellent doctor he explains thoroughly what is the issue and gives you a thoughtful treatment. He treats well his patient with care and respect.

Ed L Chua Mar 06 2020

Review for Dr. LaRose

I'm so blessed to be under his care. Your health is priority to him. The staff is awesome and caring. Would recommend him to anyone who needs care.

Eva Alamillo Mar 06 2020

Review for Dr. Lalezarzadeh

Dr. LaRose is friendly and knowledgeable, and I have the utmost confidence in him and his staff.

Tim Rogers Mar 06 2020

Review for Dr. LaRose

E. Medina Mar 05 2020

Review for Dr. Nikachina

Nick Mar 05 2020

Review for Dr. Lalezarzadeh

He is a thoughtful conscientious Doctor and you have his full attention. He is caring and I feel explains and addressed my concerns and also explained all my options. Surgery in 2 weeks and I am very hopeful for relief from my constant pain.

Sandra Wood Mar 04 2020

Review for Dr. Steinmann

MrsMin Mar 04 2020

Review for Dr. Le

She listened to my concerns and again explained the surgery I am having done. She is an exceptional young lady with excellent communication skills.

Sandra Wood Mar 04 2020

Review for Christina MacLean

Dr. Le was very knowledgeable and patient. He took time to fully explain my issue and answer all my questions.

Gail N. Mar 01 2020

Review for Dr. Le

Great experience. Excellent doctor. Would recommend him to anyone who has any orthopedic needs.

Rhonda Joy Espinosa Feb 29 2020

Review for Dr. Ghazal

he did a surgery for varicose veins to me two weeks ago . he is a very good doctor and very kind

Feb 29 2020

Review for Dr. Chiriano

Dr Skubic has performed surgery on me before.He takes the time to explain your condition and also listens to you. He is a compassionate Doctor

Betty Ann Simmons Feb 28 2020

Review for Dr. Skubic

Always a pleasure to have medical care from Dr. Ghazal. You can go to the office with a number 10 pain and leave with a number 10 big smile! Thanks for your dedication and professional attention. But more of that, for the confidence that you transmitter to me.

Esteban Varona Feb 28 2020

Review for Dr. Ghazal

Dr. Lalezarzadeh is very competent. He doesn't do anything that is not necessary. On this visit, he said that having another biopsy is overkill. We will just wait for three months and repeat the test. I really respect that!

Patricia Phillips Feb 28 2020

Review for Dr. Lalezarzadeh

Wonderful and very elobarote discussion

Feb 27 2020

Review for Dr. LaRose

She is as good as a doctor. Very good at explaining in what is going on and what the next steps will be . Excellent!

Ted Burton Feb 27 2020

Review for Christina MacLean

Everything, from start to finish was exceptional

Joseph Coon Feb 27 2020

Review for Dr. Lalezarzadeh

Very efficient and thorough.

Feb 27 2020

Review for Dr. Skubic

Surgery on left foot

Donald Raymond Feb 27 2020

Review for Dr. Lalezarzadeh

Dr. Platt and Dr. Dhillon always make me feel like I am their only focus. So glad to have found them. Ashley & Letty are sweet as can be.

Debra Feb 25 2020

Review for Dr. Platt

Phyllis McMaster Feb 25 2020

Review for Dr. Wong

Kimberly Rowden in Hemet, CA - Feb 21 2020

Review for Dr. Burton

SHERRY Jackson Feb 21 2020

Review for Dr. Jahng

Good !

Feb 21 2020

Review for Dr. Hopkins

Joe Hajj Feb 15 2020

Review for Dr. Lalezarzadeh

Very professional, explained everything in detail.

Feb 15 2020

Review for Matthew Anderson

Dr. Ghazal knows his stuff! He’s always willing to talk to me and find out what’s going on. He’s very caring!

TBJ Feb 15 2020

Review for Dr. Ghazal

Always has a positive attitude which is great ! She attends to you quick and explains well. Very Kind and Sweet ! Pretty Too

Feb 15 2020

Review for Christina MacLean

Thorough, excellent listener to the patient. Good communicator. I like his conservative approach.

Feb 14 2020

Review for Dr. Burton

Very professional thorough patient knowledgeable Doesnt rush through appointment

Feb 13 2020

Review for Andrew Rives

Mario A Miranda Feb 12 2020

Review for Dr. Lalezarzadeh

Was great good overview

Feb 12 2020

Review for Christina MacLean

Feb 11 2020

Review for Dr. Lalezarzadeh

Positively perfect. Caring physician and wonderful residents. I am proud to recommend to everyone.

Evelyn Feb 08 2020

Review for Dr. Platt

Gerald W. Washington Feb 08 2020

Review for Dr. Lalezarzadeh

First visit/consult for chronic back pain

Feb 07 2020

Review for Dr. Hopkins

I am a 74 year old male who has had bilateral hip joint replacements. The left hip replacement surgery was in 1993. I had a revision of the right hip in 2018. Dr. Barton was thorough in his exam and very understanding of my concerns.

Jim Johnson Feb 07 2020

Review for Dr. Burton

Got surgery for my torn meniscus and ACL. Surgery went smooth and Dr. Grames did a great job with my surgery and guiding after my surgery. I would recommend to anyone. I’m an athlete trying to get back to playing basketball and beach volleyball.

John P Feb 06 2020

Review for Dr. Grames

Dr Steinman was my doctor 7 years ago. He is very professional and takes time to explain things in a way that is easy to understand. Now that I am having another problem, there was no hesitation to return to him.

Marcia S. Feb 06 2020

Review for Dr. Steinmann

He is the best back surgeon I have seen, and I have seen several doctors over my back. I would, and do, recommend him to everyone I know who has a spine condition that needs help.

William C Bain Feb 06 2020

Review for Dr. Hopkins

I felt comfortable on my very first visit and still do today. Very kind and accommodating doc. Nice staff and residents.

Rosa Feb 06 2020

Review for Dr. Platt

Clearly explained my condition. Listened to my concerns. Made me feel confident that the Course treatment recommended was the right option.

Feb 05 2020

Review for Dr. Le

Feb 05 2020

Review for Dr. Hopkins

Nancy Nuccio Adams Feb 05 2020

Review for Matthew Anderson

Dr. Katrina Platt is the only provider I trust to take care of my mom. She and her residents are compassionate and provide excellent care.

Diane Feb 04 2020

Review for Dr. Platt

She is a caring docter and nice staff. I am glad to be a patient here and bring my mom here too.

Maria Feb 04 2020

Review for Dr. Platt

Dr Ghazal is very kind and caring very knowledgeable willing to listen to your concern and with his expertise , guide you on your journey on getting better,,I would recommend him and Arrowhead orthopedic to anyone! ??

Peggy Jan 31 2020

Review for Dr. Ghazal

Great service! Highly recommend

Jan 31 2020

Review for Andrew Rives

Christina White Jan 31 2020

Review for Dr. Skubic

Dr. Skubic took precautions with me before he made a determination. It seems he is lookin for my best interest so that I can continue my work instead of putting me in a worse position than I'm in. He evaluated everything I said and have been feeling.

Greggory dunson Jan 30 2020

Review for Dr. Skubic

He really took the time to listen and in his exam, he needed more areas to make a clear plan to treat. I really feel confident. He isn't rushing and feel he really wants to help me locate the true source causing the chronic pain before treatment.

Elizabeth Mercier Jan 29 2020

Review for Dr. Hopkins

Location

Redlands Community Hospital

350 Terracina Blvd, Redlands, CA 92373