Montclair Hospital Medical Center

68%

Patients that would definitely recommend
2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

68%

Would definitely recommend
2% lower than the national average

Montclair Hospital Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Montclair Hospital Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Jun 26 2020

Review for Dr. Nguyen

He is so kind and extremely helpful. He makes you feel so comfortable and like there are no wrong questions. The results of my procedure are amazing and I am very happy. I have had several people request his info so they can get work from him also.

Jun 19 2020

Review for Dr. Haiavy

My experience was amazing with Dr. Haiavy and all his staff!

Jun 16 2020

Review for Dr. Haiavy

Everything went so smoothly and I loved the staff from beginning to end. Amazing people!

Jun 13 2020

Review for Dr. Haiavy

Explains conditions and explains what he's doing. Very friendly. Office staff also very friendly

dr. t May 27 2020

Review for Dr. Shomer

Horrible . It was a horrible experience . Hean awful doctor. All he knows is I don't know... He he operated on me twice n I spent more time in Montclair er than anything. I do not recommend him for hernia's.

May 18 2020

Review for Dr. Oh

Terrible interaction with this doctor. Bad experience.

Apr 29 2020

Review for Dr. Zvansky

Dr.Abed Rizvi is simply put, a good and caring Dr VERY KNOWLEGABLE

Charles Zayed Apr 04 2020

Review for Dr. Rizvi

Steve Turner Apr 03 2020

Review for Dr. Agarwal

Mar 28 2020

Review for Dr. Hirsch

J.Y. Mar 15 2020

Review for Dr. Shakfeh

Mar 05 2020

Review for Dr. Mashhadian

Dr M is a very gifted surgeon. He has given me the confidence and self esteem that will remain for the rest of my life. I recommend him ??!! Julia

Julia Mar 05 2020

Review for Dr. Mashhadian

Dr. Mashhadian is very skilled and knowledgeable and his staff is all very friendly and sweet. Plus, they’re located in the middle of Beverly Hills, very close to a parking structure with two hours of free parking ??

Debra Krein Mar 05 2020

Review for Dr. Mashhadian

John D. Mar 03 2020

Review for Dr. Castro

I could not be happier with the results of my breast reconstruction surgery. Dr. Haiavy's work it truly a work of art!! And I am so thankful and happy I found such an amazing, patient, and all around fantastic dr. Thank you Dr. Haiavy

Feb 28 2020

Review for Dr. Haiavy

Feb 27 2020

Review for Dr. Hirsch

Dave C Feb 27 2020

Review for Dr. Shomer

Josephine Feb 26 2020

Review for Dr. Hirsch

The best psychiatrist in the area!

Feb 07 2020

Review for Dr. Idrees

I had a very negative experience. A young man was in behind the computer treating the other office staff very rudely. Turns out he was Dr son. I swore I’d never go back if dr was anything like his son.

Jan 29 2020

Review for Dr. Al-Darsani

I don’t know where these poor reviews are coming from but Dr Hirsch has been an awesome doctor for me. His staff in the Rancho office are very courteous and professional with me.

Brock Jan 25 2020

Review for Dr. Hirsch

Dr. Agarwal has been treating my congestive heart failure for over 8 years. Without his expert care I believe I would not be here today. He is very conscientious and calls me personally with my test results. He has a wonderful bedside manner. He is calm and comforting.

Marilyn Manfredi Jan 24 2020

Review for Dr. Agarwal

Dr. Haiavy and staff are the VERY best and I am thankful I chose this team for my procedure. I have been well cared for and never rushed through, they have always taken the time to answer questions and my concerns always addressed.

Jan 16 2020

Review for Dr. Haiavy

I have been a patient of Dr. Haiavy and very happy with my results. Thank you for being amazing!

Dec 20 2019

Review for Dr. Haiavy

Dec 05 2019

Review for Dr. Loa

.... Every time I've had a consultation with Dr. Shakfeh he has consistently been quite a professional, as well as a gentleman.

Stefan Ross Nov 29 2019

Review for Dr. Shakfeh

Marty Eckstein Nov 23 2019

Review for Dr. Agarwal

DM Rodriguez Nov 21 2019

Review for Dr. Seaman

He made sure to ask about all and any concerns I had, gave me all the necessary paperwork for blood work and x rays, mri etc. and requested any authorizations needed

Jose A Orona Nov 17 2019

Review for Dr. Reddy

Nov 10 2019

Review for Dr. Hirsch

Gina Nov 08 2019

Review for Dr. Mashhadian

ERMANNO F. Oct 14 2019

Review for Dr. Seaman

Dr. Idrees is a great and caring dr. His office staff, on the other hand, isn't very caring or helpful.

Sep 28 2019

Review for Dr. Idrees

Sep 25 2019

Review for Dr. Itano

Sep 22 2019

Review for Dr. Nguyen

Worst Dr in the I.E.! He treats you like a number and his staff will lie and manipulate anyway they can. Never come here!!

Sep 17 2019

Review for Dr. Hirsch

Called dr’s office this morning regarding a referral I received well their number is no longer in service! WTH ?? His staff never answer the phone and never return calls!!!! My first 2 visits went very well.! Now I have to look for another dr

Sep 17 2019

Review for Dr. Diaz-Gomez

Bert R Sep 12 2019

Review for Dr. Hirsch

The office never answers their phones, nor do they call back. Seems like a very lazy office staff.

Aug 20 2019

Review for Dr. Diaz-Gomez

A Stark Aug 14 2019

Review for Dr. Oh

Karen M. Jul 24 2019

Review for Dr. Agarwal

Excellente physician

Jul 08 2019

Review for Dr. Torres

Excellent Doctor. I was at the Chino Valley Hospital with a hart problem and he totally resolved. Great attitude!!

Jairo Nigrinis in CA, CA - Jun 28 2019

Review for Dr. Castro

Judith Hagen Jun 19 2019

Review for Dr. Itano

Best Psychiatrist I’ve seen.He is very kind and caring.

Glendora , CA - Jun 14 2019

Review for Dr. Idrees

Sarah G. Jun 06 2019

Review for Dr. Agarwal

I have had the same good experiences. I did some of my own research and he was great when I explained and he answered my concerns the best way he could. Thank you, Mike Upland

May 31 2019

Review for Dr. Hickerson

May 21 2019

Review for Dr. Agarwal

Staff is awful.

May 07 2019

Review for Dr. Tsai

Apr 26 2019

Review for Dr. Mashhadian

Dr, Mullangi performed my appendix removal. I was admitted to the ER where he performed surgery to find out my appendix had already burst. Its been 11 days after surgery and my healing and recuperating process has been good. Thank you Dr. Mullangi.

Apr 17 2019

Review for Dr. Mullangi

always recommend Dr. Grady and office personnel. They are always pleasant and helpful and very through. They always give me and my husband the time we need. Dr. Grady is very determined about follow up, hers and ours, which is good, don't you think?

Apr 17 2019

Review for Dr. Grady

As a hospital Dr. he has no clue what he is doing. In fact he nothing at all except sign discharge papers. Never met the guy.

Apr 15 2019

Review for Dr. Itano

DR. M IS GOD THAT WALKS AMONGST MEN. Lol but seriously, he did an amazing job on my non surgical nose job and his wonderful signature M pout. I had never done any injectables before but he was able to make me comfortable enough to try it and I’m so glad I did.

Apr 08 2019

Review for Dr. Mashhadian

Apr 03 2019

Review for Dr. Agarwal

Mar 27 2019

Review for Dr. Mashhadian

Mar 25 2019

Review for Dr. Al-Darsani

Mar 20 2019

Review for Dr. Hirsch

GLM in Chino, CA - Feb 27 2019

Review for Dr. Agarwal

Dr. Agarwal has been my cardiologist for over 15 years. He is always attentive and addresses my concerns in a thoughtful and thorough manner. Anna in his office is great, very friendly and thorough. I highly recommend him!

Bill M. in Rancho Cucamonga, CA - Feb 23 2019

Review for Dr. Agarwal

Not good , especially feel bad with his stuff .

Feb 09 2019

Review for Dr. Tsai

I am so happy that i was referred to this office. Not only the location and the staff are great but his skills are beyond compare. I was injected by a highly regarded plastic surgeon. Couldnt be happier with the results Thank you

Ajp in Helena, MT - Feb 05 2019

Review for Dr. Mashhadian

Dr. Al-Darsani has been one of our main family Dr.'s for many years. He is always very kind and explains everything so we understand what is going on. He is very professional and put us at ease. Highly recommended

Leonora Foddrill in Chino, CA - Feb 05 2019

Review for Dr. Al-Darsani

Blanca in Upland , CA - Jan 19 2019

Review for Dr. Conner

Dr. Haiavy is an amazing doctor. He performed my breast augmentation back in February of 2008, and I have recommended him ever since.

Megan in CA - Jan 16 2019

Review for Dr. Haiavy

Wish I could leave 100 stars for Dr. Zaidi. What a kind doctor with so much knowledge and passion for his specialty. Answered all our questions and made sure to give us complete reassurance. 10 stars from us

Dec 30 2018

Review for Dr. Zaidi

Dr. Zaidi is a great doctor who always looks out for his patients as if they’re his own family. Would highly recommend him for anyone seeking amazing and professional care.

Dec 26 2018

Review for Dr. Zaidi

Always treated w/ respect, understanding and kindness! Staff knows us by 1st names and always go above and beyond.

Claire Dec 08 2018

Review for Dr. Hirsch

Wonderful doctor compassionate office ..........period

Thomas in Upland , CA - Dec 02 2018

Review for Dr. Hirsch

Dan Edwards in Upland, CA - Nov 16 2018

Review for Dr. Agarwal

Ashley twomey in CA - Nov 14 2018

Review for Dr. Mashhadian

Great staff. Awesome Dr. M. Was very happy with my treatment. Ultra Therapy. Thank you all

Evonnetapia in CA - Nov 09 2018

Review for Dr. Mashhadian

It is always very positive.

DJW in Upland, CA - Nov 03 2018

Review for Dr. Hirsch

I love this doctor his office very understanding to my needs

Mary Malone in Upland, CA - Nov 03 2018

Review for Dr. Hirsch

CA - Nov 02 2018

Review for Dr. Mashhadian

I just had my gallbladder surgery, Doctor Anthony Oh , was very professional. He did an excellent job!! I am impressed. 5 days and i am healing beautifully. I have no scaring or brusing. I was very blessed. Thank you Dr. Oh & Montclair office staff . Very happy, I feel great!!??

Montclair, CA - Oct 27 2018

Review for Dr. Oh

Lana in Los Angeles , CA - Oct 21 2018

Review for Dr. Mashhadian

I like the Doc because he was very professional but not too stuffy. I like how down to earth he was but also that he listened to me. I would definitely recommend him and his office.

CA - Oct 09 2018

Review for Dr. Hirsch

Dr. Hirsch is a caring doctor that is always willing to listen to what you have to say. He lets you know when a referral is necessary and his staff is friendly and helpful.

Satisfied patient Oct 06 2018

Review for Dr. Hirsch

I recently had work done by Dr.Mashhadian and I couldn't be more happier! Highly recommended.

Marissa Oct 02 2018

Review for Dr. Mashhadian

Super unprofessional and rude staff! Goodbye dr Hirsch

CA - Sep 28 2018

Review for Dr. Hirsch

Mark B. in Upland, CA - Sep 27 2018

Review for Dr. Agarwal

Very thorough exam, took care of the tests I needed on my first appointment. He was very caring and compassionate.

Thomas in Rancho Cucamonga, CA - Sep 27 2018

Review for Dr. Agarwal

I love the emergency walk in provision in the early afternoon. This has helped my family tremendously to gain the proper referral to a specialist that is covered by our insurance STAT

Sep 15 2018

Review for Dr. Hirsch

POMONA, CA - Sep 13 2018

Review for Dr. Hirsch

Magi in FL, FL - Aug 14 2018

Review for Dr. Lamberty

F. Smith in Beamont - Aug 04 2018

Review for Dr. Tsai

I am a new patient and on my first visit I was pleased. Dr Hirsch is a great doctor! Very knowledgeable, thorough, personable, and friendly. Staff members are great as well! I would recommend him to my family and friends.

Melody Jenkins in Upland, CA - Jul 10 2018

Review for Dr. Hirsch

Dr. Hirsh is very professional always has a great attitude and focuses on the best treatment possible to achieve good health for its patients.

Jesse in Rancho, CA - Jun 27 2018

Review for Dr. Hirsch

C powers in Los Angeles, CA - Jun 07 2018

Review for Dr. Kwaw

If you want a non surgical blepharoplasty or any injectable fillers done with careful attention to your bone structure and a natural outcome I highly recommend Dr. David Mashhadian at Rodeo Surgical Arts.

May 27 2018

Review for Dr. Mashhadian

I felt comfortable from the minute I walked in the office is clean the staff was friendly helpful and professional docto Mashhadian was great he answered all my question Made me feel very very comfortable gave me his opinion very honest I will definitely go back for future treatment.

Araceli pesqueda in VICTORVILLE - May 01 2018

Review for Dr. Mashhadian

Apr 13 2018

Review for Dr. Shakfeh

Mike Apr 12 2018

Review for Dr. Oh

Dr.Unger He is the best doctor I have ever seen. He truly cares about his patients. I would recommend him to everyone

Janine Denardo in chino - Apr 10 2018

Review for Dr. Unger

Location

Montclair Hospital Medical Center

5000 San Bernardino St, Montclair, CA 91763