Kaiser Permanente - Zion Medical Center
Patients that would definitely recommend
10% higher than the national average
Kaiser Permanente - Zion Medical Center is a medical facility located in San Diego, CA. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020)
Superior clinical outcomes in knee and hip replacement

Gastrointestinal Care Excellence Award™ (2021)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2021)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020, 2019)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Pulmonary Care Excellence Award™ (2020, 2019)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Joint Replacement Excellence Award™ (2019)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
10% higher than the national average
Would definitely recommend
10% higher than the national average
Kaiser Permanente - Zion Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Kaiser Permanente - Zion Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Deborah Modzelewski Jan 18 2021
Review for Dr. Newman
As a 72 year old life long athlete, I've had numerous injuries and have seen several Docs over the years. Dr. Schultzel is one of the absolute BEST. I saw him for my torn rotator cuff and he has helped me return to my active life of surfing and golf. Dr.Schultzel takes time with you, getting to...
Thomas Waters Jan 09 2021
Review for Dr. Schultzel
I couldn’t be happier to write this review. Dr Shultzel is very professional, friendly and knowledgeable. He has performed hundreds of surgeries for torn rotator cuffs and will continue to do so. Every visit pre and post op was thorough and a informative. I never felt like he was rushing through me...
Jim Koho Dec 18 2020
Review for Dr. Schultzel
She was amazingly human and made me feel very comfortable about the procedure. Took time to visit me each day to make sure all my questions were answered. Procedure went perfect I was home within 2 hours after.
Scott W. Dec 17 2020
Review for Dr. Farinholt
I was referred to Dr. Mark Schultzel after a running episode with my dog that resulted in a fractured fibula. Unable to walk, drive, and ripped from my daily chores of life and motherhood, Dr. Schultzel walked me through every step from injury, to surgery and finally recovery. Aside from being an...
Patricia van Damme Dec 04 2020
Review for Dr. Schultzel
Location
Kaiser Permanente - Zion Medical Center
Frequently Asked Questions
Where is Kaiser Permanente - Zion Medical Center located?
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Does Kaiser Permanente - Zion Medical Center score well in safety ratings?
Dr Newman has been my husband's pulmonary physician for a while now. My husband has Alzheimer's and also COPD. When we visit Dr Newman he treats us as though we are a part of his family. He's not only down to earth but truly cares about my husband's well being. I would highly recommend Dr...