Kaiser Permanente Zion Medical Center

77%

Patients that would definitely recommend

7% higher than the national average

Kaiser Permanente Zion Medical Center is a medical facility located in San Diego, CA. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023, 2022, 2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023, 2022)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Better than Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10

9% higher than the national average

77%

Would definitely recommend

7% higher than the national average

Kaiser Permanente Zion Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

Kaiser Permanente Zion Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

This man is an artist when it comes to his profession. He was completely a joy to have around. Very understanding and a true professional.

GySgt Vasquez Feb 24 2024

Review for Dr. Hurvitz

He was very knowledgeable and ready to help beyond the surgery as much as he could.

Feb 21 2024

Review for Dr. Hurvitz

The amount of time he spent explaining what an orthopedic surgeon could do for a cancer patient. He was very patient & thorough. He put me at ease.

Jan 23 2024

Review for Dr. Helmers

I would NEVER recommend him to anyone. After recommending a surgery to fix a shoulder revision that he did, he left me with only a partially functioning shoulder and limited use of my hand because he crushed and cut the radial nerve going down my arm to my hand. .A 2 hour surgery turned into 8 1/2...

JoAnne Jan 18 2024

Review for Dr. Otarodi

She was patronizing toward me and ignored the reason I went to her just to put the focus on the fact that I'm fat. When I cried because I was worried about my reproductive health she rolled her eyes.

Jan 16 2024

Review for Dr. Cao

Location

Kaiser Permanente Zion Medical Center

4647 Zion Ave, San Diego CA 92120

CallDirections

(619) 528-5000

Frequently Asked Questions

Where is Kaiser Permanente Zion Medical Center located?

Kaiser Permanente Zion Medical Center is located at 4647 Zion Ave, San Diego, CA 92120. Find other locations and directions on Healthgrades.

Has Kaiser Permanente Zion Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente Zion Medical Center has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, Joint Replacement Excellence Award™, and 2 more in the past two years.

Is Kaiser Permanente Zion Medical Center highly rated with patients?

78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente Zion Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Kaiser Permanente Zion Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Zion Medical Center profile..

How does Kaiser Permanente Zion Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4647 Zion Ave

San Diego, CA 92120

Directions

(619) 528-5000