Kaiser Permanente Riverside Medical Center

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Kaiser Permanente Riverside Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Kaiser Permanente Riverside Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Worst provider ever. Spoke over me, went as far as to discount a prior diagnosis completely (after a ten minute phone call). Was rude, stuck up, and make me cry throughout the call. PLEASE AVOID AT ALL COSTS.

E May 12 2021

Review for Dr. Khaja

Very nice, contacted me after appt.

Apr 20 2021

Review for Dr. Wen

Excellent surgeon, took care of me twice when other surgeons would say you are a little over weight go see Dr Rosing he is our specialist. Don't know where I'd be now if he hadn't been at Kaiser. So disappointed they let such a good surgeon go.

Apr 13 2021

Review for Dr. Rosing

Excellent services and family atmosphere Debbie is a life changer and a very sweet professional. thank you Debbie for your services.

Luis E Constante Jr Mar 23 2021

Review for Debbie Suh

Savage Mar 17 2021

Review for Debbie Suh

Location

Kaiser Permanente Riverside Medical Center

10800 Magnolia Ave, Riverside, CA 92505

Frequently Asked Questions

Where is Kaiser Permanente Riverside Medical Center located?

Has Kaiser Permanente Riverside Medical Center won any recent awards from Healthgrades?

Does Kaiser Permanente Riverside Medical Center score well in safety ratings?