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Kaiser Permanente Fontana Medical Center

Kaiser Permanente Fontana Medical Center is a medical facility located in Fontana, CA. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™.

73%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023, 2022)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10

9% higher than the national average

73%

Would definitely recommend

9% higher than the national average

Kaiser Permanente Fontana Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Kaiser Permanente Fontana Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%66%

Providers

Provider Reviews

Dr Shim is the epitome of what superior healthcare is all about! She was my 4 kids' pediatrician for nearly 2 decades! She is always responsive, knowlegable and proactive about any concern I ever had. I'm saddened that 2 of my kids are now over 18.Not only do I highly recommend her, but I suggest...

Abby S Jun 11 2024

Review for Dr. Shim

I finally went in to discuss ADHD symptoms which have been impacting all areas of my life, only to be met with quick dismissal. He asked 'why do you think you have ADHD?', let me ramble a bit, barely asked any follow up questions, then hit me with: 'well, it sounds like you have time management...

Jun 11 2024

Review for Dr. Sarabi

She was very thorough, patient, positive and explained everything. If she continues this way she will be beloved by all her patients!

Jun 09 2024

Review for Dr. Oo

Terrible bed side manner. Judgmental facial expressions given towards patient, do not recommend this doctor.

Jun 07 2024

Review for Dr. Chuang

DR Serna did my Heart Surgury in 2021 Fontana Calif The Doc and all the staff treated me LIKE A KING.. I want to give them all a SPECIAL THANKS FOR THere SERVICE ..Today im doing GREAT.. Thank You....end

GREAT SEVICE Jun 06 2024

Review for Dr. Serna

Location

Kaiser Permanente Fontana Medical Center

9961 Sierra Ave, Fontana CA 92335

CallDirections

(833) 574-2273

Frequently Asked Questions

Where is Kaiser Permanente Fontana Medical Center located?

Kaiser Permanente Fontana Medical Center is located at 9961 Sierra Ave, Fontana, CA 92335. Find other locations and directions on Healthgrades.

Has Kaiser Permanente Fontana Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente Fontana Medical Center has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™ in the past two years.

Is Kaiser Permanente Fontana Medical Center highly rated with patients?

74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente Fontana Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Kaiser Permanente Fontana Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Fontana Medical Center profile..

How does Kaiser Permanente Fontana Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

9961 Sierra Ave

Fontana, CA 92335

Directions

(833) 574-2273