Kaiser Permanente Fontana Medical Center

79%

Patients that would definitely recommend
9% higher than the national average


Kaiser Permanente Fontana Medical Center is a medical facility located in Fontana, CA. This hospital has been recognized for Outstanding Patient Experience Award™, Patient Safety Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Prostate Surgery Award™ (2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Cardiac Surgery Excellence Award™ (2019)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Joint Replacement Excellence Award™ (2019)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Kaiser Permanente Fontana Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Kaiser Permanente Fontana Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr. Baker is nothing short of wonderful. I travel past two other, closer Kaiser facilities to see her. She is kind, thoughtful and has a wonderful bedside manner. I am so grateful for her every visit.

Brittney G. Jun 17 2021

Review for Dr. Baker

My husband was in the hospital for a week in November of 1990. She is a wonderful doctor. She is very patient and takes time to explain his condition. She got him well and for that I am grateful.

Janet Nguyen May 16 2021

Review for Dr. Hsia

She will talk over you and cut you off. Arrogant and rude.

May 04 2021

Review for Dr. Yang

I thought Dr.Steinmann was very knowledgeable in his field, I also found him attentive in explaining to me what my problem is. Overall I feel he is a caring Doctor Marta Gil

Marta Apr 14 2021

Review for Dr. Steinmann

Dr. Hussain completed a total knee replacement on my left knee in August 2018. I have had a complete recovery and am extremely happy with results. Scarring is minimal and am pain free.

Patrick Brown Apr 03 2021

Review for Dr. Husain

Location

Kaiser Permanente Fontana Medical Center

9961 Sierra Ave, Fontana, CA 92335

Frequently Asked Questions

Where is Kaiser Permanente Fontana Medical Center located?

Has Kaiser Permanente Fontana Medical Center won any recent awards from Healthgrades?

Does Kaiser Permanente Fontana Medical Center score well in safety ratings?