Chino Valley Medical Center

70%

Patients that would definitely recommend
Equal to the national average


Chino Valley Medical Center is a medical facility located in Chino, CA. This hospital has been recognized for Patient Safety Excellence Award™ and America’s 100 Best Hospitals for General Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

70%

Would definitely recommend
Equal to the national average

Chino Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Chino Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr. Terrell takes the time to listen to me and explain the issues. She's very thorough and likes to address everything. She also has awesome office personnel who actually answer the phones. You don't have to be on hold forever or leave a voicemail message.

Michelle Jun 04 2021

Review for Dr. Anderson-Terrell

Yes. Very informative and helpful.

Jun 03 2021

Review for Dr. Wong

Dr. Idrees is great! He takes his time and makes sure that he makes the best decisions with his patients.

Rebecca Soliz Jun 02 2021

Review for Dr. Idrees

Yes, DR. WONG IS A VERY GOOD DOCTOR. HE HAD MY LIFE IN HIS HAND AND BECAUSE OF HIM, I’M HERE TODAY!

CYNTHIA G. MEDINA May 27 2021

Review for Dr. Wong

Andrew Paulin (mother is Conchita Paulin) May 01 2021

Review for Dr. Geiss

Location

Chino Valley Medical Center

5451 Walnut Ave, Chino, CA 91710

Frequently Asked Questions

Where is Chino Valley Medical Center located?

Has Chino Valley Medical Center won any recent awards from Healthgrades?

Does Chino Valley Medical Center score well in safety ratings?