Arrowhead Regional Medical Center

66%

Patients that would definitely recommend
4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2017)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

66%

Would definitely recommend
4% lower than the national average

Arrowhead Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Arrowhead Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

A compassionate and knowledgeable doctor . I highly recommend this doctor.

Jul 02 2020

Review for Dr. Joshi

He is so kind and extremely helpful. He makes you feel so comfortable and like there are no wrong questions. The results of my procedure are amazing and I am very happy. I have had several people request his info so they can get work from him also.

Jun 19 2020

Review for Dr. Haiavy

My experience was amazing with Dr. Haiavy and all his staff!

Jun 16 2020

Review for Dr. Haiavy

Everything went so smoothly and I loved the staff from beginning to end. Amazing people!

Jun 13 2020

Review for Dr. Haiavy

May 31 2020

Review for Dr. Burton

Jose R Jimenez May 29 2020

Review for Dr. Hopkins

JJ May 22 2020

Review for Dr. Elsissy

mama fell and broke her shoulder real bad, had to have a replacement with this doctor and now she out of the hospital home. she cooking again and doing most things on her own. we very happy she doing good with no pain.

May 09 2020

Review for Dr. Solomon

Outstanding Medical Doctor. Very responsive, competent and empathic.

May 09 2020

Review for Dr. Hadley

Tore my biceps tendon and my doctor missed it and referred me to dr solomon 2 months later. luckily he was still able to fix it and I am back to work. thank you.

Apr 29 2020

Review for Dr. Solomon

A very good ER experience, which sounds odd. Dr Jacobsen was calm, direct and obviously very good at what he does. It takes a special kind of person to want to be an ER specialist, where they work the hardest and do the most good.

Lorene Heston Apr 29 2020

Review for Dr. Jacobsen

Brad Skeels Apr 23 2020

Review for Dr. Burton

Was so good with my daughter. thank you.

Apr 23 2020

Review for Dr. Solomon

This physician assistant he is very thorough about what you need to do before your surgery I really think him for real keeping me not smoking please go to Every appointment he will point out all the things you need to do before your surgery he's so good thank you Matthew

Sharon D Miller Apr 20 2020

Review for Matthew Anderson

Dr Small was my OB/GYN doctor in 1995 & 1996. He is a great doctor and I highly recommend him. Always so personable and caring!

Jill Roca Murillo Apr 18 2020

Review for Dr. Small

During this pandemic Dr Anna took time risk of having me come in when I was in terrible pain. She is caring and the one of the best Drs. I have had. Thank you so very much. you are greatly appreciated.

Vonzel Hughes Apr 17 2020

Review for Dr. Nikachina

Dr.Hadley was just awesome!! It was helpful that he explained everything so well,overall he is very professional and knowledgeable on what he does.

Jennifer Hernandez Apr 14 2020

Review for Dr. Hadley

HUONG NGUYEN Apr 09 2020

Review for Dr. Allen

Marty Apr 08 2020

Review for Dr. Ho

Mrs Perez Apr 04 2020

Review for Dr. Cortez

Dr. Peter Elsissy he is very professional and one thing I like about him he prayed before he did my hip replacement he did a excellent job on my hip and thanks to your team and I recommend him for any surgery thank you for letting me walk again????????????

Sharon Denise Miller Apr 02 2020

Review for Dr. Elsissy

Very personable, informative.

Allen Mar 27 2020

Review for Matthew Anderson

Been seeing Dr Hadley at Arrowhead for years. Always professional and kind. A gifted surgeon. Amazing staff. I highly recommend.

Cheryl Mar 21 2020

Review for Dr. Hadley

Dr. steinman answers all my questions so I understand them. His bedside manner is great as well as his knowledge of the latest surgical techniques. His office staff is friendly and helpful.

Christina Mar 19 2020

Review for Dr. Steinmann

1st visit. Was pleased. I had researched Dr Grames prior to visit. Would recommend.

Mar 12 2020

Review for Dr. Grames

My visit was stress free. The nurses, reception and Dr. Allen were friendly and receptive to questions and concerns.

Mar 12 2020

Review for Dr. Allen

Long wait, ( over an hour) with no explanation or apology. He didn’t recognize K+ 99 meq on my medication list, which did not instill confidence.

Mar 09 2020

Review for Matthew Anderson

He gave me hope! Mar 08 2020

Review for Matthew Anderson

I am extremely satisfied with Dr. Skubic’s professional and surgical expertise. My recent visit is the second time I have needed back surgery. The staff is also polite, helpful and professional.

Mar 07 2020

Review for Dr. Skubic

Dr LaRose is an excellent doctor he explains thoroughly what is the issue and gives you a thoughtful treatment. He treats well his patient with care and respect.

Ed L Chua Mar 06 2020

Review for Dr. LaRose

Dr. LaRose is friendly and knowledgeable, and I have the utmost confidence in him and his staff.

Tim Rogers Mar 06 2020

Review for Dr. LaRose

E. Medina Mar 05 2020

Review for Dr. Nikachina

She spent her time with me to go through my medical history and get to know me. I would recommend her to everyone in search of a nice young physician

Reza Mar 05 2020

Review for Dr. Khosravi

He is a thoughtful conscientious Doctor and you have his full attention. He is caring and I feel explains and addressed my concerns and also explained all my options. Surgery in 2 weeks and I am very hopeful for relief from my constant pain.

Sandra Wood Mar 04 2020

Review for Dr. Steinmann

MrsMin Mar 04 2020

Review for Dr. Le

Dr. Le was very knowledgeable and patient. He took time to fully explain my issue and answer all my questions.

Gail N. Mar 01 2020

Review for Dr. Le

Pennie Weaver Feb 29 2020

Review for Dr. Shiu

Charles C. Feb 29 2020

Review for Dr. Oshodi

I could not be happier with the results of my breast reconstruction surgery. Dr. Haiavy's work it truly a work of art!! And I am so thankful and happy I found such an amazing, patient, and all around fantastic dr. Thank you Dr. Haiavy

Feb 28 2020

Review for Dr. Haiavy

Dr Skubic has performed surgery on me before.He takes the time to explain your condition and also listens to you. He is a compassionate Doctor

Betty Ann Simmons Feb 28 2020

Review for Dr. Skubic

Wonderful and very elobarote discussion

Feb 27 2020

Review for Dr. LaRose

Very efficient and thorough.

Feb 27 2020

Review for Dr. Skubic

Phyllis McMaster Feb 25 2020

Review for Dr. Wong

Kimberly Rowden in Hemet, CA - Feb 21 2020

Review for Dr. Burton

SHERRY Jackson Feb 21 2020

Review for Dr. Jahng

Good !

Feb 21 2020

Review for Dr. Hopkins

Very professional, explained everything in detail.

Feb 15 2020

Review for Matthew Anderson

Thorough, excellent listener to the patient. Good communicator. I like his conservative approach.

Feb 14 2020

Review for Dr. Burton

Very professional thorough patient knowledgeable Doesnt rush through appointment

Feb 13 2020

Review for Andrew Rives

Russell Smith Feb 09 2020

Review for Dr. Retamozo

First visit/consult for chronic back pain

Feb 07 2020

Review for Dr. Hopkins

I am a 74 year old male who has had bilateral hip joint replacements. The left hip replacement surgery was in 1993. I had a revision of the right hip in 2018. Dr. Barton was thorough in his exam and very understanding of my concerns.

Jim Johnson Feb 07 2020

Review for Dr. Burton

Got surgery for my torn meniscus and ACL. Surgery went smooth and Dr. Grames did a great job with my surgery and guiding after my surgery. I would recommend to anyone. I’m an athlete trying to get back to playing basketball and beach volleyball.

John P Feb 06 2020

Review for Dr. Grames

Dr Steinman was my doctor 7 years ago. He is very professional and takes time to explain things in a way that is easy to understand. Now that I am having another problem, there was no hesitation to return to him.

Marcia S. Feb 06 2020

Review for Dr. Steinmann

He is the best back surgeon I have seen, and I have seen several doctors over my back. I would, and do, recommend him to everyone I know who has a spine condition that needs help.

William C Bain Feb 06 2020

Review for Dr. Hopkins

Clearly explained my condition. Listened to my concerns. Made me feel confident that the Course treatment recommended was the right option.

Feb 05 2020

Review for Dr. Le

Feb 05 2020

Review for Dr. Hopkins

Nancy Nuccio Adams Feb 05 2020

Review for Matthew Anderson

Great service! Highly recommend

Jan 31 2020

Review for Andrew Rives

Christina White Jan 31 2020

Review for Dr. Skubic

Dr. Skubic took precautions with me before he made a determination. It seems he is lookin for my best interest so that I can continue my work instead of putting me in a worse position than I'm in. He evaluated everything I said and have been feeling.

Greggory dunson Jan 30 2020

Review for Dr. Skubic

He really took the time to listen and in his exam, he needed more areas to make a clear plan to treat. I really feel confident. He isn't rushing and feel he really wants to help me locate the true source causing the chronic pain before treatment.

Elizabeth Mercier Jan 29 2020

Review for Dr. Hopkins

Dr Le is a very great Dr He is very understated and he takes his time with you Great Dr

Virginia McColgan Jan 29 2020

Review for Dr. Le

Fe Jan 28 2020

Review for Dr. Hadley

Jan 24 2020

Review for Dr. Allen

I had concerns about my hip replacement. Dr Hadley had X-ray done right away in office which is always a plus for me! We talked about my concerns and got things taken care of right away.

Jan 19 2020

Review for Dr. Hadley

He was to the point told me my options and explain in very detailed what my injury was I really appreciated that. Thank you

Roland B Hernandez Jan 18 2020

Review for Dr. Skubic

Very friendly, knowledgeable, thorough!

Jan 18 2020

Review for Matthew Anderson

I didn’t have to wait long, everyone was very friendly and made me feel comfortable, all my questions were answered

Jan 17 2020

Review for Dr. Skubic

Matt was amazing. He answered all my questions and explained everything. He was very kind to my son. I will definitely recommend arrowhead orthopedics, everyone there was so kind and helpful.

Jan 17 2020

Review for Matthew Anderson

Seen for right knee pain. Dr. Burton was friendly and generous with both his time and experience.

Jan 17 2020

Review for Dr. Burton

Dr. Haiavy and staff are the VERY best and I am thankful I chose this team for my procedure. I have been well cared for and never rushed through, they have always taken the time to answer questions and my concerns always addressed.

Jan 16 2020

Review for Dr. Haiavy

Dorie Jan 15 2020

Review for Matthew Anderson

Alfred Ramirez Jan 15 2020

Review for Dr. Jahng

Knowledgeable, friendly, informative

Jan 15 2020

Review for Andrew Rives

Jan 14 2020

Review for Dr. Burton

Caring

Jan 12 2020

Review for Dr. Hadley

Jan 10 2020

Review for Dr. Le

Anthony Evans Jan 10 2020

Review for Dr. Le

Dr Hopkins was very patient and listened to what I said. He developed a plan for determining how to handle my problem. The office staff worked hard at getting my follow up appointment as quick as possible.

Jan 10 2020

Review for Dr. Hopkins

Jan 10 2020

Review for Andrew Rives

My husband and I highly recommend Mathew. He has genuine interest in his patients, is very competent and a good listener. He makes the patients at ease.

Fatima Bialon Jan 09 2020

Review for Matthew Anderson

LW Jan 08 2020

Review for Dr. Le

Straight and to the point. Honest.

Linda Jan 08 2020

Review for Dr. Hopkins

The staff was on time and very professional. I was able to ask several questians and did not feel rushed.

Susan Meier Jan 04 2020

Review for Dr. Steinmann

Dr. Solomon was abrupt and seemed agitated. He had poor bedside manner, and spoke in a way that made me feel like my concerns were not relevant. He said he could do nothing for my fractured elbow and in fact stated that it “should be fine”.

Jan 03 2020

Review for Dr. Solomon

Always polite and very knowledgeable. Dr. Allen, his P.A. Alan and staff have been very gracious, respectful and mindful of customer concerns. Dr. Allan is direct and knowledgeable. I’m more then pleased with his courteous, efficient and professional demeanor.

Debra Love Jan 02 2020

Review for Dr. Allen

I was admitted into TVH with blood clot in lung that caused my heart to race and go into afib. Dr Oshodi was very good in checking in on me each morning and monitoring my progress. Dr Oshodi had to perform a cardio version to get my heart back into normal rhythm. Good job.

Dec 31 2019

Review for Dr. Oshodi

Got great service and treatment by front and back office and from Andrew.

R.Strause Dec 28 2019

Review for Andrew Rives

I had a very positive experience with the with the Procedure Dr. Bharadwaj did on placing two stent on two of my heart arteries...he is a doctor that gives time and care for his patient.. we do really appreciate him

Chris Tcherkezian Dec 28 2019

Review for Dr. Bharadwaj

Mary Kay Dec 27 2019

Review for Dr. Rummani

Boris Wagner Dec 27 2019

Review for Dr. Choi

Is it went well the doctor was pleasant and helpful. For my physical therapy I requested water aerobics I Was Heard and given the water aerobics I asked for.

Yvonne Nebeker Dec 26 2019

Review for Dr. Hopkins

Mischa Stuhler Safdie' Dec 24 2019

Review for Dr. Hu

Dr. Le has excellent bed side manners. He is kind, caring and very thorough.

Dec 22 2019

Review for Dr. Le

After suffering for the better part of a year I feel Dr Allen is the only Dr who has been up front with me. I’ve only seen him for a consult so far, but I have good feeling about him.

Nancy Bellavance Dec 21 2019

Review for Dr. Allen

Location

Arrowhead Regional Medical Center

400 N Pepper Ave, Colton, CA 92324