Santa Clara Valley Medical Center

63%

Patients that would definitely recommend
7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Santa Clara Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Santa Clara Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

I was very impressed and thankful how compassionate Dr. Mahari was with me, I was extremely anxious and frustrated. She was patient with me and calmed me down.

Aleks Nov 18 2021

Review for Dr. Mahari

I have been a patient with Dr. Jennifer Lee for over 5 years now and I just want to say that she is one of the best Doctors I have ever had. She is prompt/courteous and will answer any medical questions/concerns that you may have. I highly recommend her.

Gary Kolegraff Oct 28 2021

Review for Dr. Lee

Dr. Haugh is one if the finest, most intelligent and most caring physicians I have ever had contact with. What he does isnt a job to him, it's a mission.

Ray K. Oct 22 2021

Review for Dr. Haugh

Oct 12 2021

Review for Dr. Badame

Dr. Ngo performed my vasectomy. The procedure went smoothly and he has an excellent bedside manner. I also found him to be well versed in all things urology. I highly recommend him.

David Oct 09 2021

Review for Dr. Ngo

Location

Santa Clara Valley Medical Center

751 S Bascom Ave, San Jose, CA 95128

Frequently Asked Questions

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