Regional Medical Center Of San Jose

63%

Patients that would definitely recommend
7% lower than the national average


Regional Medical Center Of San Jose is a medical facility located in San Jose, CA. This hospital has been recognized for Patient Safety Excellence Award™ and General Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Regional Medical Center Of San Jose

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Regional Medical Center Of San Jose

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

The staff at Dr. Wu’s practice was just fabulous. They were all openly personable, dutifully inquisitive, and highly professional while being fun and enthusiastic. The servicing that Dr. Wu herself performed upon me was very streamlined and well paced.

George Garrett Sep 19 2021

Review for Dr. Wu

I have visited Dr Nguy?n for my implant and I am satisfied what he has done for me. Thank you Dr Timothy Thoai Nguy?n and his staff.

Sep 15 2021

Review for Dr. Nguyen

Sep 15 2021

Review for Dr. Bhanot

I’ve always considered eye care to be one of those things to check off my list when it came to my annual health. My rather pleasurable experience with Gloria Wu last night was rather pleasing and any feelings I had about eye care prior to being with her were changed for the better.

Eunice Reed Sep 13 2021

Review for Dr. Wu

I just had an extremely pleasant experience and very pleasantly surprised in regards to the retinal care I received from Dr. Gloria Wu. The staff had everything prepared and was very accommodating. Health and safety procedures for the Delta Variant were very well executed.

Charlie Green Sep 10 2021

Review for Dr. Wu

Location

Regional Medical Center Of San Jose

225 N Jackson Ave, San Jose, CA 95116

Frequently Asked Questions

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Does Regional Medical Center Of San Jose score well in safety ratings?