Kaiser Permanente Santa Clara Medical Center

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020, 2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Critical Care Award™ (2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Kaiser Permanente Santa Clara Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Kaiser Permanente Santa Clara Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Francine Goldman Jun 01 2020

Review for Dr. Sanghvi

Feb 26 2020

Review for Dr. Simon

Feb 26 2020

Review for Dr. Simon

Dr. Simon is my tried and true dentist - my family has been going to his office since I was a child and as an adult, I am now bringing my kids! He is the only one I trust!

Feb 24 2020

Review for Dr. Simon

Luvi Bernardo Nov 03 2019

Review for Dr. Caulfield

Sep 19 2019

Review for Dr. Choi

Dr. Santoro performed surgery on my left wrist for Carpal Tunnel syndrome. He is extremely professional and did an excellent job on my wrist, giving me full use of my hand again. To me it was a perfect miracle. I highly recommend Dr. Santoro for surgery.

Sep 13 2019

Review for Dr. Santoro

Kevin Zhao Aug 03 2019

Review for Dr. Brown

If you are looking for a neurologist who cares about your well-being, then this is not the doctor for you. She has a really bad bedside manner and does not respond to patient needs.

Jul 25 2019

Review for Dr. Brown

Dr. Moskowitz performed a lumpectomy on my dad 5 years ago. My family and I are very thankful for the excellent care my dad received. Dr. Moskowitz is caring and friendly while maintaining professional and efficient standards of service. We highly recommend Dr. Moskowitz!

Catherine Almogela Jul 21 2019

Review for Dr. Moskovitz

Jun 21 2019

Review for Dr. Simon

Santa Clara, CA - Jun 17 2019

Review for Dr. Choi

He doesnt know what is going on with the patient. Lack of knowledge and lazy doctor.

Jun 13 2019

Review for Dr. Moff

May 30 2019

Review for Dr. Brown

She was great along with her staff.

May 29 2019

Review for Dr. Bharadhwaj

He is arrogant, not updated about end of the life issues, and does not respect his patient's wishes

May 03 2019

Review for Dr. Wong

Great guy great Doctor, thanks

Apr 17 2019

Review for Dr. Neagu

Apr 11 2019

Review for Dr. Neagu

Nov 25 2018

Review for Dr. Song

He explained the surgery so I could understand and see the device being replaced. He was patient with me.

Nov 24 2018

Review for Dr. Harradine

Adult circumcision by Dr. Choi left me with unsightly scars for the rest of my life. He also insulted me and my wife numerous times.

Sep 25 2018

Review for Dr. Choi

Excellent oncologist. Thorough and listens well. She developed an excellent treatment plan for my loved one.

MMM in Cupertino, CA - Aug 11 2018

Review for Dr. Song

Marina C. in San Jose, CA - Jul 24 2018

Review for Dr. Desai

Mac Jun 26 2018

Review for Dr. Kato

Get another doctor to do your procedure. This guy has an overconfidence about him that is undeserved for sure.

May 25 2018

Review for Dr. Fuh

John Mooring in Santa Clara, CA - May 19 2018

Review for Dr. Khapchik

Sunnyvale, CA - Apr 04 2018

Review for Dr. Fuh

ML in Santa Clara, CA - Mar 01 2018

Review for Dr. Desai

BRIAN in SAN JOSE - Feb 16 2018

Review for Dr. Neagu

Does not try to understand the root cause of the problem. Offers medications without understanding the problem. Sometimes one medication is conflicting with the one he is just prescribing. Do not recommend for difficult cases.

Feb 07 2018

Review for Dr. Ahn

Mary Donnelly Wu in Los Altos, Ca. - Feb 04 2018

Review for Dr. Desai

Tammy in San Jose - Dec 17 2017

Review for Dr. Moskovitz

Dr Panduranga is a very knowledgeable doctor. She has a great bedside manner and she consults specialists to ensure that she’s on the right track. She saved my life.

San Jose, CA - Dec 14 2017

Review for Dr. Panduranga

I saw Dr. Job when I was living in San Jose and to say that I was highly impressed by him, will be an understatement. His attention and concern for the patient, it really translates into his professionalism and not only as a doctor but as a person as well. Highly recommended!

N. Gallegos in Ceres, CA - Nov 16 2017

Review for Dr. Job

jeanie lewis in Carmel, CA - Aug 11 2017

Review for Dr. Msd

Great doctor and person. Takes her time and in no rush to end the visit. I would definitely recommend her to anyone that's in need of a neurologist.

Barr in Campbell, CA - Jul 07 2017

Review for Dr. Brown

Rose Jun 03 2017

Review for Dr. Harradine

Saratoga, CA - Apr 22 2017

Review for Dr. Song

Very friendly and caring. Goes above and beyond to answer questions and make sure your issues are taken care of. Prompt responses to secure messages and very easy to schedule appointments.

Saratoga, CA - Apr 22 2017

Review for Dr. Sivamurthy

Chad Norcia in Santa Clara, California - Mar 04 2017

Review for Dr. Moskovitz

I was admitted to the hospital and Dr Yip was the one who took care of me. He is great. Very knowledgeable. He saved my life by diagnosing me with blood clots. He explained things well to me and my family. I greatly appreciate him.

San Jose - Nov 12 2016

Review for Dr. Yip

State of the art dental practice. VERY professional, yet personable. Dental hygienist Ryan is a rock star! You can trust their recommendations and they will give you the dental advice that you need.

Brooke in Monterey, CA - Oct 31 2016

Review for Dr. Msd

Bill H in Redwood City, CA - Oct 19 2016

Review for Dr. Lee

Very knowledgable. Helped me successfully understand my condition and helped me understand ways I could use nutrition as a tool to manage disease. She also helped me lose weight while maintaining satisfaction with diet. Feels she actually listens to what I have to say

Kim in Los Gatos, CA - Sep 14 2016

Review for Amandeep Mann

JB in Menlo Park, CA - Aug 26 2016

Review for Dr. Neagu

Jean Hanson in Sunnyvale, CA - Aug 20 2016

Review for Dr. Sanghvi

Ernesto carrillo in San Jose, CA - Aug 05 2016

Review for Dr. Muldowney

rose flanagan in alameda, ca - Jul 27 2016

Review for Dr. Hindnavis

Sherri B. in Los Altos, CA - Jul 25 2016

Review for Dr. Caulfield

He is a great surgeon.. but bedside manners could be improved. When you ask him questions- he doesnt really answer them. He takes an approach- that everything is okay. Im not sure what hes really thinking. Just an observation Ive noticed on two separate occasions.

Stephanie in Santa Clara, CA - Jul 21 2016

Review for Dr. Harradine

Dr. Lee was very patient to listen our concerns and provide the right suggestions. We had a nice and smooth experience at Kaiser.

Sheetal Nayak in Santa Clara, CA - Jun 28 2016

Review for Dr. Lee

Rude and totally inconsiderate. A shame on the noble profession of doctors.

San Jose, CA - Jun 02 2016

Review for Dr. Kato

Clear and complete explanation of the physical situation. Avoided specialized terminology. Great bedside manner and presence. Explained no need for surgical intervention. Encounter was in the ER with rib fractures.

J Lueder in Santa Clara, CA - Jun 01 2016

Review for Dr. Lu

DT in San Jose, CA - May 19 2016

Review for Dr. Choi

Jane doe in Monterey, CA - May 14 2016

Review for Dr. Msd

Very reassuring. he performed ankle fusion on my right ankle and was absolutely fantastic!!!! I am pain-free and haven't had a single inch of pain since my surgery or during my surgery Fantastic podiatrist. Highly recommend him

Kim in Santa Cruz California - Mar 25 2016

Review for Dr. Neagu

Roxana Post in Oakland, CA - Mar 03 2016

Review for Dr. Hindnavis

Elizabeth Apana-Kemnitzer in San Francisco, California - Feb 24 2016

Review for Dr. Lee

Debra Watkins in San Jose, CA - Jan 21 2016

Review for Dr. Mierendorf

He listened to me, took care of me and my specific needs. Easy to talk to.

Melinda Cooper in Sunnyvale, CA - Dec 30 2015

Review for Dr. Sanghvi

Location

Kaiser Permanente Santa Clara Medical Center

700 Lawrence Expy, Santa Clara, CA 95051