Kaiser Permanente Santa Clara Medical Center

77%

Patients that would definitely recommend
7% higher than the national average


Kaiser Permanente Santa Clara Medical Center is a medical facility located in Santa Clara, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2021)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2021, 2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

America's 100 Best Hospitals Award™ (2020, 2019)

Top 2% in the nation for consistently delivering clinical quality year over year

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020, 2019)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Prostate Surgery Award™ (2021, 2020, 2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Gastrointestinal Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Critical Care Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Kaiser Permanente Santa Clara Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Kaiser Permanente Santa Clara Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Choi was very gentle during his exam for an fissure. After my exam Dr. Choi took much needed time to explain all my options to cure my fissure.

Doris Korn Walker Jun 09 2021

Review for Dr. Choi

Dr. Lee repaired my Mitral valve twice, in 2015 and 2017. Surgery, recovery and continuity of life has been exceptional. I give thanks daily for his expertise and surgical prowess.

Dana Noland Apr 22 2021

Review for Dr. Lee

Clear, good communication, took time with appointment, answered all questions, realist and puts things into perspective. Truly cares for patient. Very knowledgeable in his field.

MM Jan 25 2021

Review for Dr. Pancholy

Can I become a new patient? I have Medicare and Santa Clara Family Health. Call me: Frank 510 820-3186. I live in San Jose, close to your office

Sep 04 2020

Review for Dr. Tedesco

David Aug 17 2020

Review for Dr. Khapchik

Location

Kaiser Permanente Santa Clara Medical Center

700 Lawrence Expy, Santa Clara, CA 95051

Frequently Asked Questions

Where is Kaiser Permanente Santa Clara Medical Center located?

Has Kaiser Permanente Santa Clara Medical Center won any recent awards from Healthgrades?

Does Kaiser Permanente Santa Clara Medical Center score well in safety ratings?