Kaiser Permanente San Jose Medical Center

70%

Patients that would definitely recommend

Equal to the national average

Kaiser Permanente San Jose Medical Center is a medical facility located in San Jose, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2023, 2022, 2021)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2023, 2022, 2021)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023, 2021)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2023, 2022, 2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2023, 2022, 2021)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2023, 2022, 2021)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2023, 2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023, 2022, 2021)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2022)

Superior clinical outcomes in the care and treatment of stroke

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2021)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

4 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2023, 2021

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2023, 2022, 2021

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™

2022

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2023, 2022, 2021

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2023, 2022, 2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Better than Expected

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2023, 2022, 2021

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2023, 2022, 2021

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

3% lower than the national average

70%

Would definitely recommend

Equal to the national average

Kaiser Permanente San Jose Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Kaiser Permanente San Jose Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Jan 28 2023

Review for Dr. Ocampo Jr

He saw how quickly I was deteriorating, and admitted me right then and operated the next morning. I had 30 years of experience with severe cervical stenosis as a wife and caregiver, so I know how rare is that level of promptness. The progression of loss of use went from rapid to near zero.

Tarey Jan 23 2023

Review for Dr. Carlisle

Absolutely the worst, Most heartless, short tempered,uncompassionate Dr I ever met!

Nov 19 2022

Review for Dr. Ocampo Jr

I felt comfortable in a stressful situation.

Nov 06 2022

Review for Dr. Nazzise

Dr. Krishnaswami has been my doctor for 3 years. He’s an amazing doctor with the knowledge and passion for his craft. I feel completely safe in his care.

Carrie Fogo Nov 01 2022

Review for Dr. Krishnaswami

Location

Kaiser Permanente San Jose Medical Center

250 Hospital Pkwy, San Jose CA 95119

CallDirections

(408) 972-3000

Frequently Asked Questions

Where is Kaiser Permanente San Jose Medical Center located?

Has Kaiser Permanente San Jose Medical Center won any recent awards from Healthgrades?

Is Kaiser Permanente San Jose Medical Center highly rated with patients?

Contact Us

250 Hospital Pkwy

San Jose, CA 95119

Directions

(408) 972-3000