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San Mateo Medical Center

Explore care at San Mateo Medical Center in San Mateo, CA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

66%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% lower than the national average

66%

Would definitely recommend

6% lower than the national average

San Mateo Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%54%

San Mateo Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%76%

Providers

Provider Reviews

My daughter has been in a med free remission for over 15 years from NSMC. Dr Sutherland was her doctor until she turned 18. I couldn’t have asked for a better doctor. She’s doing great at 22 with no signs of relapse.

Lisa Blanchard Jun 13 2024

Review for Dr. Sutherland

She helped me a lot and was very caring.

Jun 09 2024

Review for Dr. Ter Kuile

I'm not going to tell you what an amazing Doctor-humanitarian-empathetic-'gets it' guy he is because then you might want to see Dr. Gescuk too, and if you do manage to get an appointment and you are a professional whiner, you might boo-hoo if you can't USE YOUR WORDS to open up about your feelings...

Crankybones May 26 2024

Review for Dr. Gescuk

Dr. Gescuk listens and is very caring. The entire staff is so pleasant.

May 20 2024

Review for Dr. Gescuk

Dr. Oesterling is an excellent OBGYN. I’m so blessed to have him guide me through my whole pregnancy.

Maria May 15 2024

Review for Dr. Oesterling

Location

San Mateo Medical Center

222 W 39th Ave, San Mateo CA 94403

CallDirections

(650) 573-2222

Frequently Asked Questions

Where is San Mateo Medical Center located?

San Mateo Medical Center is located at 222 W 39th Ave, San Mateo, CA 94403. Find other locations and directions on Healthgrades.

Has San Mateo Medical Center won any recent awards from Healthgrades?

No, San Mateo Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is San Mateo Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does San Mateo Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at San Mateo Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades San Mateo Medical Center profile..

How does San Mateo Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

222 W 39th Ave

San Mateo, CA 94403

Directions

(650) 573-2222