Menlo Park Surgical Hospital

88%

Patients that would definitely recommend
18% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Menlo Park Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%92%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%89%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%87%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%69%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%89%66%

Menlo Park Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%88%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

great..he got it quickly and told me exactly what was wrong. I followed his instructions and therapy and it worked

Richard Delaney May 11 2020

Review for Dr. Wu

Dr. Banks is an outstanding doctor, takes time with the patient, listens to what one says, shows concern.

Judy Feb 01 2020

Review for Dr. Banks

Aaron Lieben Dec 14 2019

Review for Dr. Eakin

Dr Coleman has a delightful warm bedside manner. She does not feel hurried and will take the time to answer your questions.

Nov 21 2019

Review for Dr. Coleman

Does not answer questions. Tells me to increase meds without altering the prescription and tells me to exercise more with no pain relief. Orders test but never reviews the results with me. If you are interested in being involved in your own care do not see this doctor.

Milpitas, CA - Feb 28 2019

Review for Dr. Wu

Taylor Beach in Redwood City - Jan 22 2019

Review for Dr. Banks

Sarah in San Mateo, CA - Nov 16 2018

Review for Dr. Lashay

Saved me by listening to my story about my Endometriosis. His surgery left me feeling immediately better.

EndoGirl in San Jose , CA - Nov 15 2018

Review for Dr. Cook

Patricia Cornelius in RedwoodCity - Oct 05 2018

Review for Dr. Banks

I have had both my gall bladder removed by Dr Khalil and a hernia repaired. No hitch with either which is the best kind of review I like to read about.

Razzmatazz Aug 21 2018

Review for Dr. Khalil

Menlo Park, CA - Apr 05 2018

Review for Dr. Talley

Gordon Wang in Palo Alto, Ca - Jun 07 2017

Review for Dr. Khalil

Menlo Park, CA - Feb 22 2017

Review for Dr. Khalil

Emily L in Mountain View, CA - Jan 31 2017

Review for Dr. Boudreault

Worked with Dr. Ratanasiripong for both neck and knee issues. He's knowledgeable and caring. Wonderful provider!

LF in Palo Alto, CA - Jan 04 2017

Review for Dr. Ratanasiripong

Mitchell in fremont,ca - Sep 13 2016

Review for Dr. Raveendranath

best dentist in fremont

Kylie in Newark, CA - Sep 13 2016

Review for Dr. Raveendranath

I've been a patient of Shine Dental for almost one year now and I can honestly say I've never had a better dentist (or dental office experience) in my entire life. I just couldn't imagine going to another dentist after finding her and this place.

Kelvin Carrera in Los Angeles, CA - Sep 07 2016

Review for Dr. Raveendranath

Deborah Cypert in Santa Cruz, CA - Aug 09 2016

Review for Dr. Gutow

Robert Sam in Fremont, CA - Jul 01 2016

Review for Dr. Raveendranath

My tooth had been hurting and infected for months. It caused me a lot of other systemic infections. She was great with extraction. Even though I was nervous, she took time to make me comfortable and procedure was well done.

Flora Thomas in New York, NY - Jun 30 2016

Review for Dr. Raveendranath

saurabh in Newark, CA - Jun 09 2016

Review for Dr. Raveendranath

Kind and courteous, well informed, patient centered.

Palo Alto CA - May 25 2016

Review for Dr. Boudreault

He is the most kind, caring, compassionate doctor I have ever met. He truly cares and wants to genuinely help. He doesn't see his patients as dollar signs.

Erin in Montana - May 01 2016

Review for Dr. Cook

Stacey N in Fremont - Apr 05 2016

Review for Dr. Banks

Joyce Miller Ricktor in Menlo Park, CA - Mar 25 2016

Review for Dr. Khalil

Dr Coleman is very friendly and knowledgeable. She is a popular doctor, it's almost impossible to schedule an appointment with her.

Sunnyvale, CA - Mar 23 2016

Review for Dr. Coleman

Mark in Redwood City, CA - Jan 08 2016

Review for Dr. Badger

Rhonda Whitney in Hayward, Ca - Dec 18 2015

Review for Dr. Eakin

Location

Menlo Park Surgical Hospital

570 Willow Rd, Menlo Park, CA 94025