Kaiser Permanente South San Francisco Medical Center
Patients that would definitely recommend
4% higher than the national average
Kaiser Permanente South San Francisco Medical Center is a medical facility located in South San Francisco, CA. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2021, 2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020, 2019)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Pulmonary Care Award™ (2021)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Gastrointestinal Care Excellence Award™ (2020)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
General Surgery Excellence Award™ (2020)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries
Pulmonary Care Excellence Award™ (2020, 2019)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for General Surgery Award™ (2019)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
2% higher than the national average
Would definitely recommend
4% higher than the national average
Kaiser Permanente South San Francisco Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Kaiser Permanente South San Francisco Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Sep 07 2021
Review for Dr. Nagy
Dr. Yeh, recently treated my partner for a GI issue. He sent a few days in the hospital. From his initial contact wit her in the ED throughout his stay, she monitor his care as if he was one of her family. I can’t say enough about her bedside manner to her knowledge and thoroughness of her care. I...
Jack Aug 05 2021
Review for Dr. Yeh
I have been seeing Dr. Pong since my first heart attack, almost 12 years ago. I never realized someone could literally have your life in their hands and somehow they let you know it will all be ok. Dr. Pong has been with me through this journey, always there, always willing to listen, always...
G. Welsh Aug 02 2021
Review for Dr. Pong
Dr Gandhi was great. he came on to complete my Colon procedure when another incompetent Dr abandoned the procedure. I highly recommend him.
cheryl dickinson Jun 18 2021
Review for Dr. Gandhi
Very inexperienced Doctor. He was do incompetent he couldn't finish my colon exam. Run and run fast.
Jun 18 2021
Review for Dr. Lin
Location
Kaiser Permanente South San Francisco Medical Center
Frequently Asked Questions
Where is Kaiser Permanente South San Francisco Medical Center located?
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Does Kaiser Permanente South San Francisco Medical Center score well in safety ratings?
Dr. Nagy replaced my left hip 3 years ago. Everything about the experience was reassuring. All of my pre-op questions were resolved by Dr. Nagy or his top-notch staff in detail. The operation was far less traumatic than I had feared. my post-op care was comprehensive and well-monitored. I recovered...