Kaiser Permanente South San Francisco Medical Center

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018, 2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018, 2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Joint Replacement Award™ (2019, 2018)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Critical Care Award™ (2018, 2017)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Bariatric Surgery Excellence Award™ (2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Joint Replacement Excellence Award™ (2017)

Superior clinical outcomes in knee and hip replacement

Stroke Care Excellence Award™ (2017)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Kaiser Permanente South San Francisco Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Kaiser Permanente South San Francisco Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%39%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Dr. Aneesh Ambalal, MD

Internal Medicine

Dr. Aneesh Ambalal, MD

Dr. Jason Anderson, MD

Internal Medicine

Dr. Jason Anderson, MD

Dr. Preethi Balakrishnan, MD

Internal Medicine

Dr. Preethi Balakrishnan, MD

Dr. Ritu Bansal, MD

Internal Medicine

2 Ratings
Dr. Ritu Bansal, MD

Lorna Beukema, PT

Physical Therapy

Lorna Beukema, PT

Dr. Leonard Campos, DPT

Physical Therapy

1 Ratings
Dr. Leonard Campos, DPT

Dr. Rhona Chen, MD

Critical Care Surgery

10 Ratings
Dr. Rhona Chen, MD

Dr. Eric Chin, MD

Emergency Medicine

Dr. Eric Chin, MD

Dr. Jayne Chu, MD

Pulmonary Critical Care Medicine

5 Ratings
Dr. Jayne Chu, MD

Dr. Derrick Chua, DMD

Dentistry

29 Ratings
Dr. Derrick Chua, DMD

Dr. Salumeh Dadres, MD

Internal Medicine

1 Ratings
Dr. Salumeh Dadres, MD

Dr. Lizette Espana, MD

Internal Medicine

Dr. Lizette Espana, MD

Dr. Jeanette Estipona, DDS

Dentistry

4 Ratings
Dr. Jeanette Estipona, DDS

Dr. Andrew Fang, MD

Orthopedic Surgery

1 Ratings
Dr. Andrew Fang, MD

Dr. Michael Feldstein, MD

Hip & Knee Orthopedics

3 Ratings
Dr. Michael Feldstein, MD

Dr. Eugene Galvin, MD

Orthopedic Surgery

2 Ratings
Dr. Eugene Galvin, MD

Dr. Manmohan Gandhi, MD

Internal Medicine

Dr. Manmohan Gandhi, MD

Dr. Sheryl Garrett, MD

Cardiology

6 Ratings
Dr. Sheryl Garrett, MD

Dr. Mark Gasparini, MD

Urology

3 Ratings
Dr. Mark Gasparini, MD

Dr. Emily Greenberg, MD

Internal Medicine

1 Ratings
Dr. Emily Greenberg, MD

Dr. Najm Haq, MD

Critical Care Medicine

Dr. Najm Haq, MD

Dr. Helen Hong, MD

Cardiology

Dr. Helen Hong, MD

Dr. Sharon Inokuchi, MD

Internal Medicine

Dr. Sharon Inokuchi, MD

Dr. Archana Jayakumar, MD

Critical Care Medicine

Dr. Archana Jayakumar, MD

Location

Kaiser Permanente South San Francisco Medical Center

1200 El Camino Real, South San Francisco, CA 94080

Call

Directions(650) 742-2000