Kaiser Permanente South San Francisco Medical Center
Patients that would definitely recommend
5% higher than the national average
Kaiser Permanente South San Francisco Medical Center is a medical facility located in South San Francisco, CA. This hospital has been recognized for Patient Safety Excellence Award™, Critical Care Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022, 2021, 2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2022)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Joint Replacement Award™ (2022, 2021)
Superior clinical outcomes in knee and hip replacement
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Pulmonary Care Award™ (2021)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023, 2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2023
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2022
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2022
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
Joint Replacement Excellence Award™
2023
America’s 100 Best Hospitals for Joint Replacement Award™
2022, 2021
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022
America’s 100 Best Hospitals for Pulmonary Care Award™
2021
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente South San Francisco Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Kaiser Permanente South San Francisco Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Cari Guittard Oct 31 2022
Review for Dr. Paz
He was so good at explaining all the tests he ran for me so I could understand them, showed me my lab results and even pulled up my x-rays and cat scan to explain what was going one, he also came by to check on me after i got medicines and made sure i was feeling better, just a good experience
Erin T Jun 23 2022
Review for Dr. Lundy
I appreciate her directness and compassion when my mother was dying. It helped us make hard decisions
lucyd Jun 15 2022
Review for Dr. Chu
my regular doctor had been giving me antacids for my stomach pain but it just got worse and worse. I finally felt terrible and went to the ER. Dr. Lundy sat down, listened, asked way more questions and said he was worried about my gallbladder. He gave me fluids and medicines, my pain was so much...
Steph T. Mar 08 2022
Review for Dr. Lundy
I came in with chest pain one morning and Dr. Lundy was immediately at the bedside to get the heart testing done and ask me questions and examined me. His team was fast and helpful and quickly gave me medications. I ended up having a really dangerous heart rhythm and they shocked me back and sent me...
Russ S Mar 05 2022
Review for Dr. Lundy
Location
Kaiser Permanente South San Francisco Medical Center
Frequently Asked Questions
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Dr Paz was extremely thoughtful, thorough and kind. He took the time to explain every procedure and the results which was remarkable given how slammed the ER was today. I am grateful for his attentiveness and care