Zuckerberg San Francisco General Hospital and Trauma Center

73%

Patients that would definitely recommend
3% higher than the national average


Zuckerberg San Francisco General Hospital and Trauma Center is a medical facility located in San Francisco, CA. This hospital has been recognized for America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ and Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Zuckerberg San Francisco General Hospital and Trauma Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Zuckerberg San Francisco General Hospital and Trauma Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Dr. Wood is so compassionate and patient!

Sep 23 2021

Review for Dr. Wood

Dr. Morshed spoke to me and my partner about the surgery and my condition in a very sympathetic way -- very good "bedside manners" and all my interactions with him have been lovely. And of course, the surgery went well!

Charlotte Howard Sep 22 2021

Review for Dr. Morshed

In my experience dr Wood is dismissive and disinterested. He has no understanding of trauma or trauma-informed approaches. The psychiatrists at MHS view their patients solely as a source of income. If you are looking for a safe, compassionate environment, go elsewhere.

Sep 17 2021

Review for Dr. Wood

The most condescending physician I've ever met

Sep 06 2021

Review for Dr. Wood

The most condescending physician I've ever met

Sep 06 2021

Review for Dr. Wood

Location

Zuckerberg San Francisco General Hospital and Trauma Center

1001 Potrero Ave, San Francisco, CA 94110

Frequently Asked Questions

Where is Zuckerberg San Francisco General Hospital and Trauma Center located?

Has Zuckerberg San Francisco General Hospital and Trauma Center won any recent awards from Healthgrades?

Does Zuckerberg San Francisco General Hospital and Trauma Center score well in safety ratings?