hospital-image
hospital-image

Zuckerberg San Francisco General Hospital and Trauma Center

Zuckerberg San Francisco General Hospital and Trauma Center is a medical facility located in San Francisco, CA. This hospital has been recognized for Gastrointestinal Surgery Excellence Award™, Pulmonary Care Excellence Award™, and more.

71%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2024

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

7% higher than the national average

71%

Would definitely recommend

7% higher than the national average

Zuckerberg San Francisco General Hospital and Trauma Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Zuckerberg San Francisco General Hospital and Trauma Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

My wife had an Orthognathic procedure (double jaw surgery) performed byDr. Bast and his surgical team. The entire procedure, both pre and post surgery, has been outstanding. A careful, detailed approach was used to develop the Surgical Plan. The surgery itself at UCSF went as efficiently as could be...

Jul 13 2024

Review for Dr. Bast

Dr. Dini was very thorough and explained all of my options very clearly.

Brian Jul 09 2024

Review for Dr. Dini

Trash clinician, trash human. Couldn't possibly care any less about you. But sure does love that $$$

Jun 27 2024

Review for Dr. Woodward

Dr. Lee was awesome! She took the time to learn about me and answer my questions. I didn't feel rushed and I didn't feel like she thought I was being silly for asking questions. She explained what she was doing beforehand, and as she was doing it. I went in being nervous but she was just so plainly...

bearrepair Jun 11 2024

Review for Dr. Lee

Shaunrachelle H.I have never had a Dr./patient relationship with any Dr.like the one I have with this one,she actually cares about you as an individual,it's more than a job to her.she is a top notch Dr.she also brings a voice to serious issues that otherwise would go unheard,as well as unaddressed,...

Shaun R Henry Jun 10 2024

Review for Dr. Borne

Location

Zuckerberg San Francisco General Hospital and Trauma Center

1001 Potrero Ave, San Francisco CA 94110

CallDirections

(415) 206-8000

Frequently Asked Questions

Where is Zuckerberg San Francisco General Hospital and Trauma Center located?

Zuckerberg San Francisco General Hospital and Trauma Center is located at 1001 Potrero Ave, San Francisco, CA 94110. Find other locations and directions on Healthgrades.

Has Zuckerberg San Francisco General Hospital and Trauma Center won any recent awards from Healthgrades?

Yes, Zuckerberg San Francisco General Hospital and Trauma Center has been awarded with Gastrointestinal Surgery Excellence Award™, Pulmonary Care Excellence Award™, and America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ in the past two years.

Is Zuckerberg San Francisco General Hospital and Trauma Center highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Zuckerberg San Francisco General Hospital and Trauma Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Zuckerberg San Francisco General Hospital and Trauma Center?

Phone number, appointment information, and directions can be found on Healthgrades Zuckerberg San Francisco General Hospital and Trauma Center profile..

How does Zuckerberg San Francisco General Hospital and Trauma Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1001 Potrero Ave

San Francisco, CA 94110

Directions

(415) 206-8000