UCSF Medical Center at Parnassus

86%

Patients that would definitely recommend
16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Cranial Neurosurgery Excellence Award™ (2020)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Critical Care Award™ (2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

86%

Would definitely recommend
16% higher than the national average

UCSF Medical Center at Parnassus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

UCSF Medical Center at Parnassus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Jul 01 2020

Review for Dr. Dini

Dr. Feeley is an outstanding doctor. I went to him to treat my knee, and he was both professional and friendly. Dr. Feeley answered all my questions, and I always left his office feeling confident that I had the best course of action for my health. 10/10 would recommend.

Jun 30 2020

Review for Dr. Feeley

I am really satisfied with the surgery and I recommend DR. Zhang

Jun 28 2020

Review for Dr. Zhang

Jun 26 2020

Review for Dr. Chang

If you are looking for a Dr that has excellent bedside Manners then Dr Hansen is the one. I had two hip replacement and healed great and pain free with both. No pain pills.

Kiki Jun 26 2020

Review for Dr. Hansen

Jun 25 2020

Review for Dr. Chang

excellent

joan lithgow Jun 25 2020

Review for Dr. Hansen

H Jones Jun 23 2020

Review for Dr. Chang

The entire experience has been awesome. In its entirety, I did not expect it to go as well as it has. A better experience in my greatest hopes was not imagined.

James Haggerty Jun 19 2020

Review for Dr. Ward

Jun 18 2020

Review for Dr. Chang

Dorinda Sears Jun 17 2020

Review for Dr. Burch

Dr. Hansen and the operating team were outstanding. Also the nurses in pre-op and post-op at UCSF were excellent.

Loren L. Obley Jun 16 2020

Review for Dr. Hansen

SM Jun 15 2020

Review for Dr. Gannon

Jun 15 2020

Review for Dr. Zhang

She's the best Oncológica

Jun 12 2020

Review for Dr. Ueda

Dr Feeley did my right shoulder stabilization in 2016 and left shoulder in 2020. Both have been successful and a big quality of life improvement!

Nipunn Jun 11 2020

Review for Dr. Feeley

Very kind and caring doctor who takes the time to ensure the best decisions are made for his patients.

Suzy Landuyt Jun 11 2020

Review for Dr. Janmohamed

Dr Gu is extremely smart. She made very accurate diagnosis during my first visit with her. My previous doctors did not diagnose me for years. I am better after one visit to Dr Gu.

Jun 10 2020

Review for Dr. Gu

Superb Surgeon . Wonderful Human.

Jun 10 2020

Review for Dr. Carter

Peggy Iris Jun 08 2020

Review for Dr. Kratz

Dr. Hansen and his team provides personalized, attentive, knowledgeable care. Highly recommend.

Jun 05 2020

Review for Dr. Hansen

Dedicated, compassionate and brilliant Hematologist. I'm so lucky to have her as my Hematologist!

Jun 05 2020

Review for Dr. Smith

Jun 05 2020

Review for Dr. Ward

Peggy Cadbury Jun 04 2020

Review for Dr. Hansen

Dr. Hansen knows his stuff and his entire team is amazing. I had a complete left hip replacement two weeks ago and I'm walking and feel fantastic. Top notch!

H Priest Jun 03 2020

Review for Dr. Hansen

anthony riville jr Jun 02 2020

Review for Dr. Corvera

Dr. Padula is extremely professional and compassionate. During the visit, Dr Padula patiently paid attention to any and all details, asked additional questions and explained her conclusion in terms that anyone can understand. I left the office KNOWING that I have been well taken care of.

Jun 02 2020

Review for Dr. Padula

Dean Shostrom Jun 01 2020

Review for Dr. Hansen

May 31 2020

Review for Dr. Kuon

Great experience with Dr Colyvas on my ACL reconstruction surgery. Even during this COVID-19 period, he and the team did a fantastic job before, during and after surgery.

Dan L May 31 2020

Review for Dr. Colyvas

BEST DOCTOR I could possible ask for for my Fulkerson Osteotomy & MPFL Reconstruction Surgery. Extremely professional, confident, and competent. Great staff. Very communicative via MyChart. Would definitely recommend to anyone who is need orthopedic help!

Anish Patel May 30 2020

Review for Dr. Lansdown

He is wonderful, extremely skilled and kind.

May 29 2020

Review for Dr. Hansen

Came in for surgery, Dr. Zhang was tentative and great all around

May 29 2020

Review for Dr. Zhang

David Frye May 29 2020

Review for Dr. Jablons

Clifford Skinner May 28 2020

Review for Dr. Ward

Dr. Ward was very thorough on my initial visit and showed me X-rays of the hip and surgical options.

May 27 2020

Review for Dr. Ward

Gary Sipperley May 27 2020

Review for Dr. Ward

May 26 2020

Review for Dr. Tam

I can’t tell you anything about Dr. Jablons personally because I did not meet the man until after the surgery. But I was told he was the best so that why I picked him. So far so good.

VMS May 26 2020

Review for Dr. Jablons

Was very please with Dr. Ward, his staff, and the the nurses and doctors tht help with the procedure. They made me feel comfortable and every thing was explained to me clearly.

Joellyn Bischeri May 22 2020

Review for Dr. Ward

Knowledgeable and thorough. Dr Nadler listened patiently and took time to suggest mitigation measures for my condition.

Joel Libove May 22 2020

Review for Dr. Nadler

Dr Shah is very thorough and caring eye specialist. She has been taking good care of my eyes for the past 3 years.

May 22 2020

Review for Dr. Shah

Excellent MD cares about patients, has an excellent team of well trained staff and other Meds. His staff is caring, responsive and positive.

Glenna May 21 2020

Review for Dr. Ward

Dr. Barry n his team are "Fantastic"!! Could not have asked for a better group of ppl or hospital. My transition has been a smooth one, because they're always checking in on you. Thanks to all of you at UCSF!!??

Whole Knee Replacement May 21 2020

Review for Dr. Barry

Dr. Aditi is a young and talented doctor that I largely give credit for saving my life recently. This man takes time to listen and help map a course of treatment with a patient which in my experience is not the norm regardless of the scope of practice. I highly recommend him.

D. R. Peck May 21 2020

Review for Dr. Aditi

May 21 2020

Review for Dr. Kuon

Dr. Ma was extremely well-read, thorough, and compassionate in handling my case. I would recommend him to anyone.

May 19 2020

Review for Dr. Ma

I had surgery in 2012 dr.coughlin is an amazing Dr.

Rebecca Kathriner May 16 2020

Review for Dr. Coughlin

Dr. Moss is the best .

May 15 2020

Review for Dr. Moss

Dr Aoki is excellent in every way. She’s knowledgeable, professional, and an expert in her field. In addition, she’s a very kind, caring and lovely person.

Roberta L Baron May 15 2020

Review for Dr. Aoki

Great

May 05 2020

Review for Dr. Sarin

Excellent in listening, comprehending and suggesting next step in dealing with my issues1!!!

Edie Lesieutre May 02 2020

Review for Dr. Naidu

He is a great doctor!

Gladys Espinoza May 02 2020

Review for Dr. Botvinick

Apr 29 2020

Review for Dr. Naidu

Excellent always. He has incredible bedside manner and catches issues with my back no one else has. Very professional without losing a personal touch.

Janie Pansini Ronchelli Apr 29 2020

Review for Dr. Naidu

Dr. Naidu has been tremendous help to me in pain management, with injections, and most recently the insertion of a verteflex. He is attentive and caring, and I am extremely happy with the care he’s giving me

Joan Beavin Apr 29 2020

Review for Dr. Naidu

Great experience all around, including staff and billing. Injection was perfect

C. Casper Apr 29 2020

Review for Dr. Naidu

This is a doctor that I feel comfortable with, and I trust her knowledge and judgment. I hope she will be my doctor for the rest of my life.

Apr 25 2020

Review for Dr. Bischoff

Dr Mayer is a great surgeon, plain and simple. Everything you want in a surgeon taking care of your loved one.

Apr 18 2020

Review for Dr. Mayer

Dr. Naidu always explains conditions/treatment options clearly and comprehensively. He is up to date on newest procedures. He answers all questions. Friendly, very professional and top notch. Bonus is he is an excellent anesthesiologist as well! Recommend 100%.

Betsy L. Apr 18 2020

Review for Dr. Naidu

I was referred to Dr. Sbitany by another Doc in NYC, and am grateful. Very in demand for breast reconstruction, and now i know why. He was able to help me, despite my high risk situation after previous breast cancer treatment. So grateful.

Michelle S. Apr 15 2020

Review for Dr. Sbitany

Shiloh Plaster Apr 14 2020

Review for Dr. Zhang

Dr. Berven gave me my life back! I am truly a walking miracle!

Jill McClean Apr 11 2020

Review for Dr. Berven

Dr. Naidu was well informed, had a wonderful bedside manner, helped me understand what my options were, and is very trustworthy. I highly recommend him. Bob

Dr. Robert okin Apr 11 2020

Review for Dr. Naidu

Sarah Kaplan Apr 10 2020

Review for Dr. Naidu

Linda Bartholomew Apr 10 2020

Review for Dr. Naidu

I did a virtual visit with Dr. Naidu. He was great. The appt was on time, he was professional. He had my file and images readily available and we talked about next steps.

Apr 10 2020

Review for Dr. Naidu

Geoffrey Rotwein Apr 10 2020

Review for Dr. Naidu

Bruce Pratt Apr 10 2020

Review for Dr. Naidu

Linda Daniels Apr 10 2020

Review for Dr. Naidu

B.J. Van Horn Apr 10 2020

Review for Dr. Naidu

Pip mead Apr 10 2020

Review for Dr. Naidu

Both Dr Naidu and his assistant Chris went out of their way to help me. Though he was likely not the correct doctor for my problem, he immediately referred me to another area and scheduled an MRI.

Apr 10 2020

Review for Dr. Naidu

This was a Zoom visit due to COVID18 shelter-in-place order. Dr Naidu was friendly and warm yet thoroughly professional. It was clear that he was extremely knowledgeable about my problem and his advice was sensible.

Apr 10 2020

Review for Dr. Naidu

I have seen Dr Naidu multiple times for problems related to ruptured disks in my back. He is knowledgeable, straight forward and solution based. He also has a warm and open personality. Highly recommended!

Mark W Apr 09 2020

Review for Dr. Naidu

Jackie Kopp Apr 09 2020

Review for Dr. Naidu

Dave Bettis Apr 09 2020

Review for Dr. Kratz

Suzy F. Apr 09 2020

Review for Dr. Naidu

Tony Wright Apr 08 2020

Review for Dr. Beygui

My visit was my introduction to this very attentive doctor. He explained what he expected to do, ie have a good team with other doctors. Great approach to medicine.

Jane achterkirchen Apr 08 2020

Review for Dr. Null

Mary Lautner Apr 02 2020

Review for Dr. Chang

Apr 01 2020

Review for Dr. Zhang

Paul Mar 27 2020

Review for Dr. Maurer

I had surgery in 2018 with Dr. Duh. I must say that Dr. Duh and his team were all exceptional.

Mar 23 2020

Review for Dr. Duh

Suzanne R Mar 19 2020

Review for Dr. Garcia

Mar 18 2020

Review for Dr. Gaensler

Laura Mar 17 2020

Review for Dr. Hansen

excellent, thorough doctor;

Mar 14 2020

Review for Dr. Tam

He is a very skillful and caring Dr. I would recommend him highly!

Mar 13 2020

Review for Dr. Hansen

Dr Ma is extremely pleasant, professional and explains what to expect with a shoulder replacement. I live 3 hours from San Francisco and the drive was well worth it to have Dr. Ma perform my surgery .

Mar 12 2020

Review for Dr. Ma

OJCVEGA Mar 10 2020

Review for Dr. Carroll

Excellent, professional doctor with a great team.

JM Mar 08 2020

Review for Dr. Mahadevan

Marlene Saks Mar 07 2020

Review for Dr. Hansen

Dr. Ting is an amazing doctor. After two surgeries she displayed a level of caring, professionalism, bedside manners and medical skills not common in the medical profession. I give Dr, Ting and her excellent office team a A+++

Marcella K Mar 06 2020

Review for Dr. Ting

Seychelle Yarick Mar 06 2020

Review for Dr. Brakeman

Very professional and thorough. Excellent doctor and person. Extremely approachable and friendly personality.

Ron Heddinger Mar 05 2020

Review for Dr. Colyvas

Location

UCSF Medical Center at Parnassus

505 Parnassus Avenue, San Francisco, CA 94143