UCSF Medical Center at Parnassus

86%

Patients that would definitely recommend
16% higher than the national average


UCSF Medical Center at Parnassus is a medical facility located in San Francisco, CA. This hospital has been recognized for Outstanding Patient Experience Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Cranial Neurosurgery Excellence Award™ (2021, 2020)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Critical Care Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

86%

Would definitely recommend
16% higher than the national average

UCSF Medical Center at Parnassus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

UCSF Medical Center at Parnassus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr. Barry and his team worked seamlessly for my recent hip replacement and my recovery process has been positive. I’m so glad that I had chosen Dr. Barry after my visit with him. He is calm, patient yet reassuring.

Farah Pranawahadi Jun 17 2021

Review for Dr. Barry

Excellent and thorough

Jun 14 2021

Review for Dr. Karaki

Dr Chang is the best! Jun 11 2021

Review for Dr. Chang

Kelly Jun 10 2021

Review for Dr. Ma

I had MVD for trigeminal neuralgia and I chose Dr Edward Chang to do it. He is very skillful, professional & compassionate with his patients. My recovery was fast with no infection & my incision healed well. Great hospital (UCSF) plus a great doctor! A perfect combination!

Jun 10 2021

Review for Dr. Chang

Location

UCSF Medical Center at Parnassus

400 Parnassus Ave, San Francisco, CA 94143

Frequently Asked Questions

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Does UCSF Medical Center at Parnassus score well in safety ratings?