San Francisco General Hospital

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

72%

Would definitely recommend
2% higher than the national average

San Francisco General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

San Francisco General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Smart!!! Practical! As a retired M.D. I am very careful in endorsing anyone. Dr. Harding is wonderful!

Retired MD Jul 03 2020

Review for Dr. Harding

Jul 01 2020

Review for Dr. Dini

Dr. Seidel, is a very hands on doctor, he will call me personally, and he really cares during my appointments they are never rushed he is great at following up he explains thing's to me in laymen's terms. Dr. Seidel, is a caring person and I am so glad to be a patient.

Rachel Pitcher May 18 2020

Review for Dr. Seidel

Doc did my surgery in 2012 when he was 76! I'm still going strong.

Mar 31 2020

Review for Dr. McAninch

Paul Mar 27 2020

Review for Dr. Maurer

Suzanne R Mar 19 2020

Review for Dr. Garcia

Mar 11 2020

Review for Dr. Kaplove

Bruce Benton Mar 10 2020

Review for Dr. Kaiser

ShatteredPelvisGuy Mar 01 2020

Review for Dr. Marmor

Great, always in and out. But full of information at your appt. Operated on me twice with great results.

Carrie Feb 26 2020

Review for Dr. Kandemir

I had ankle repair surgery. I found Dr Morshed and his staff professional, kind and funny (which is always helpful considering the circumstances). I would hope to never have to go through this again. But if I did I'd definitely go back to see Dr. Morshed.

Peter C Feb 24 2020

Review for Dr. Morshed

She didn’t listen at all or look at me when I spoke. She told me to wait and didn't to care about my concerns. She was annoyed when I asked questions and wasn’t patient at all. She has a very unfriendly personality and doesn’t seem to know anything. I won’t be recommending her to anyone.

Feb 11 2020

Review for Dr. Lagrimas

C.Gordon Feb 08 2020

Review for Dr. Martinez

A skilled and compassionate surgeon. She explained things to me and took time to make sure I understood everything. I also still have a beautiful breast with only a tiny scar. I’m very lucky that Dr Wong was my surgeon.

Feb 02 2020

Review for Dr. Wong

I've been extremely impressed with Dr Kandemir's team. Very efficient and well organized. I am also extremely grateful that Dr Kandemir accommodated me on such short notice, with a major trauma event that required quite a bit of attention. Thank you, Dr Kandemir and team!

Nico Safrit Jan 29 2020

Review for Dr. Kandemir

Excellent doctor and person, but forget that her loyalty is to the patients and medicine, not to questionable bureaucrats.

Steve in Unknown - Jan 26 2020

Review for Dr. Stout

Jan 09 2020

Review for Dr. Accad

Mahmood Pirooz (Husband of Mehri Pirooz) Dec 15 2019

Review for Dr. Morshed

I am the one with all the tattoos and piercings. Dec 07 2019

Review for Dr. Terry

Carrie Rolla Nov 27 2019

Review for Dr. Bouvier

Dr. Kandemir repaired my pelvis in a nine hour surgery after a catastrophic injury. He took rubble and made a pelvis! Thirty some screws, multiple plates and I had a pelvis again. I will keep him in my heart for the rest of my life. A true miracle worker and yet very approachable and kind.

Donald W Nov 06 2019

Review for Dr. Kandemir

Oct 25 2019

Review for Dr. Kaiser

Friendly and open; shares a lot of information. I found the tests and medication appropriate. I thought she was interested and engaged. She has a trustworthy demeanor. The office is very organized.

Sharon Buck Oct 23 2019

Review for Dr. Kaiser

Kevin Reilly Oct 12 2019

Review for Dr. Kandemir

Great experience of care & expectations never having broken a bone requiring surgery before. I felt confident in his care before, during & after surgery.

Rachel B Aug 17 2019

Review for Dr. Kandemir

100good

And Cristy Too Aug 07 2019

Review for Dr. Mai

E. Hopkins Aug 01 2019

Review for Dr. Tarapore

Jul 23 2019

Review for Dr. Kaiser

Jul 21 2019

Review for Dr. Young

Ruk Dev Jul 19 2019

Review for Dr. Kaiser

Lisa H Jul 11 2019

Review for Dr. Hewitson

Excellent Doctor highly recommended

San Jun 15 2019

Review for Dr. Desjardins

Notice how she only has 1 review because she doesn’t care for her patients. She cares only about herself and if you ask too many wuestions or take longer than anticipated she will CUT YOU OFF And end the appointment.

Jun 14 2019

Review for Dr. Strelkoff

Nivayah G in Los banos , CA - Jun 12 2019

Review for Dr. Pomerantz

May 26 2019

Review for Dr. Morshed

May 16 2019

Review for Dr. Padmanabhan

poor bedside manner. talks down to patients

Apr 20 2019

Review for Dr. Chin

Dr. Pomerantz has earned our trust with his professionalism and care. He performed 2 skull reconstructions on our daughter who was under 1 year old, and has followed up ever since. Can't thank him enough.

M in CA - Apr 19 2019

Review for Dr. Pomerantz

I'll highly recommend Dr. Elaine Gecht to anyone. She is a good listener and a very experienced Doctor.

Apr 08 2019

Review for Dr. Gecht

Very good, professional

Apr 04 2019

Review for Dr. Azari

Dr Jasmine Wong is an excellent doctor. She is thorough and meticulous and really listens. Most importantly, she is a skilled surgeon who does excellent work.

Apr 03 2019

Review for Dr. Wong

My visit with Dr Rogers at UCSF was reassuring, leaving me with confidence I have chosen an excellent surgeon

Mar 29 2019

Review for Dr. Rogers

Mar 21 2019

Review for Dr. Kaiser

One of the most caring physicians that has blessed the SFGH Medical Campus. I would be in much better health today had I only listened to her knowledgeable advice some thirteen (13) years. She was so "Right On The Money" with her advice. God truly bless her.

Mar 19 2019

Review for Dr. Gray

Dr. Garcia is caring, compassionate and intelligent. My seizures are now under control, Thanks to his care. I travel from out of state to see him, because he is the best in the nation.

Mar 17 2019

Review for Dr. Garcia

I've seen Dr. Bui for the last decade for various eye problems and glass prescriptions. I have always come away from his office with a plan for treatment that has been effective. He is very good at answering questions and explaining the expected course of eye problems.

Mar 12 2019

Review for Dr. Bui

Esther Mock in Milpitas , CA - Mar 01 2019

Review for Dr. Smith

Christine C. in North state , CA - Feb 28 2019

Review for Dr. Goglin

Paul Suppo, Jr. MIS in Kailua Kona, HI - Feb 23 2019

Review for Dr. Petersen

He is just the best.

Susan Crawford in San Francisco , CA - Feb 21 2019

Review for Dr. Kandemir

Marci Perez in Mariposa, CA - Feb 12 2019

Review for Dr. Larson

Marie in Bethesda, MD - Feb 12 2019

Review for Dr. Kaiser

Jan 30 2019

Review for Dr. Kandemir

A topnotch surgeon who also takes his time to answer your questions. Excellent Nurse Practitioner that works woith him as well.

San Francisco, CA - Jan 28 2019

Review for Dr. Morshed

I would highly recommend Dr. Morshed. He was very professional, knowledgeable and did a wonderful job with my daughter's surgery.

Lisa Ashton in Piedmont, CA - Jan 23 2019

Review for Dr. Morshed

I think he's medically smart, but personally I am very disappointed with his dismissiveness and complete inability to have a discussion with me despite having been a patient for over 20 years. Hate to use the word but he's arrogant and lacking in empathy.

kathryn schear in san francisco - Jan 12 2019

Review for Dr. Cello

The surgery up to now is going well my leg is geting stronger thank you for the well done surgery

Jan 11 2019

Review for Dr. Toogood

Barbara Hoover in Chevy Chase, MD - Jan 03 2019

Review for Dr. Kaiser

Dr. Morgan was very patient and knew how to listen to my problem and put together a great regimen for me!

Dec 18 2018

Review for Dr. Morgan

He is an excellent surgeon and recovery was smooth. Thank you Mr. Kandemir!

CA - Dec 11 2018

Review for Dr. Kandemir

Horrible Took 2 months for her to return my email

Michael R in San Francisco , CA - Nov 23 2018

Review for Dr. Nelson

Dr Dalman is wonderful. Been seeing her for years. Her manner is such that when she talks about health matters is makes sense to a layman. She convinced me to change my diet and was able to stabilize my pre-diabetic condition without meds.

Paul S in SF, CA - Nov 19 2018

Review for Dr. Dallman

Absolutely I recommend Dr. Erica Brode to my family, friends and all people looking for a family doctor. From day one I always felt so comfortable with Dr. Brode. Talks to me about my condition, treatments, and listens to me. Dr. Brode helped me improved my health and I am happy.

Denise Bard in San Francisco, CA - Nov 09 2018

Review for Dr. Brode

Oct 21 2018

Review for Dr. Padmanabhan

I would definitely recommend Dr. Kandimer. He is a GTEAT surgeon.

Sarah in San Francisco, CA - Oct 16 2018

Review for Dr. Kandemir

Fresno, CA - Oct 09 2018

Review for Dr. Wong

Mark Brommage in Middletown, CA - Oct 04 2018

Review for Dr. Kandemir

Glenda Aug 31 2018

Review for Dr. Chern

did not like the experience. does not explain well. poor bedside manner.

sheila in san francisco - Aug 24 2018

Review for Dr. Cello

horrible doctor. should not be practicing. don't know how he can be affiliated with UCSF

Mark in CA - Aug 24 2018

Review for Dr. Cello

Dr. Brode is a very caring physician. She takes time to listen to your concerns and provides options for treatment. She is upbeat and makes you feel very comfortable. I would recommend her to anyone who is seeking a family physician.

Laura in San Francisco - Jul 26 2018

Review for Dr. Brode

Sanchez Family in Roswell, NM - Jun 24 2018

Review for Dr. Mai

M in California, CA - Jun 13 2018

Review for Dr. Hill

I had surgery with Dr. Saam Morshed on September 2017. He is Excellent. He made me feel Comfortable and Safe. I will always feel blessed and lucky that he was my Surgeon.I had no Complications and feel amazing after surgery. God Bless you Dr. Saam Morshed for being my Surgeon.

Teresa Ramos in Yuba City, CA - Jun 09 2018

Review for Dr. Morshed

Dr. Hill spent 13+ hours saving my friend's life yesterday. He is brilliant surgeon, extremely compassionate and at the top of his game. I trust him implicitly!

cabailey in CA - Jun 08 2018

Review for Dr. Hill

Dr. Toogood has been very communative and definitely gives the overall impression that he truly cares about his patients well being. As far as I can tell he has done a great job on my surgery. I would highly recommend him to anyone that has a broken leg or arm.

California - May 31 2018

Review for Dr. Toogood

Max Gliner in San Francisco, CA - May 30 2018

Review for Dr. Brody

Amazing care.

Robert Ruenzel in San Francisco, CA - May 19 2018

Review for Dr. Morshed

Knowledgable and responsive.

Acampo - May 10 2018

Review for Dr. Gelfand

Dr. Seidel is a very great doctor, he took care of me and in less than 1 hour the appt. is done.

San Francisco - Mar 28 2018

Review for Dr. Seidel

Rosalinda Callejas in San Francisco, CA - Mar 11 2018

Review for Dr. Hill-Sakurai

Very professional, knowledgeable and gentle. Seen him in Redwood City Kaiser regarding a broken tow. All questions answered.

Sophia in Belmont - Mar 06 2018

Review for Dr. Bouvier

He gave me the advice that I needed. He listened to my overall concerns. I trusted him to be my surgeon. You keep me well-informed of my surgical procedure and his staff helped with follow up.

Stacey Muller in Richmond California - Mar 02 2018

Review for Dr. Morshed

Feb 27 2018

Review for Dr. Kaiser

Dr. Chen and her team literally saved my life. They are the best in oncological OB/GYN treatment and care. Everyone on her team was empathetic, gentle, caring, and, most importantly responsive. I felt informed every step of the way and participated in the decision-making.

Feb 08 2018

Review for Dr. Chen

Dr. Morshed is an excellent surgeon. He explains the procedure very clearly. He is extremely knowledgeable and very personable. I am forever grateful that he was my surgeon.

Feb 01 2018

Review for Dr. Morshed

Great clinical doctor who explains everything very well. Last year had minor surgery and overnight hospital stay,Dr.Breyer was very good at follow up. Was very good listener and at finding out what was wrong. My procedure was minor but very difficult. Dr.Breyer was excellent

Jan 18 2018

Review for Dr. Breyer

This person has misdiagnosed me in the ER. Luckily the next day I was seen by a physician who listened and understood. I ended up in the operating room within an hour. This is why I’m alive today. I would not be alive if I would have listened to Kayla Enriquez recommendation.

Jan 09 2018

Review for Dr. Enriquez

David clark in California - Dec 13 2017

Review for Dr. Harris

Shase Hernandez in San Francisco, CA - Dec 04 2017

Review for Dr. Kandemir

Olafur Kjartan Gudjonsson in San Francisco, CA - Nov 23 2017

Review for Dr. Kandemir

SFpatient in Dublin, CA - Nov 21 2017

Review for Dr. Goglin

San Jose - Nov 02 2017

Review for Dr. McClellan

Dr Kandemir is an excellent surgeon. He operated on my mother's broken femur years ago and she irecovered very well. I chose him to repair my badly fractured ankle. He saw me right away and scheduled surgery within 2 days. He is a good communicator and his team is very responsive.

San Francisco - Oct 31 2017

Review for Dr. Kandemir

Daniel in San Francisco, CA - Oct 11 2017

Review for Dr. Nguyen

Chevy Chase, MD - Oct 10 2017

Review for Dr. Kaiser

Location

San Francisco General Hospital

1001 Potrero Ave, San Francisco, CA 94110