Saint Francis Memorial Hospital

65%

Patients that would definitely recommend
5% lower than the national average


Saint Francis Memorial Hospital is a medical facility located in San Francisco, CA. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

65%

Would definitely recommend
5% lower than the national average

Saint Francis Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Saint Francis Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Excellent experience for getting a face & neck lift. Great prices. Excellent before, during and after experience.

Rick Aug 11 2020

Review for Dr. Ransom

Kevin Aug 11 2020

Review for Dr. Ransom

Aug 11 2020

Review for Dr. Ransom

Laura Aug 09 2020

Review for Dr. Itani

Dr. Colyvas is the best. I completely blew out everything in my left knee save for my ACL. Dr. Colyvas was able to put it all together and I was fully recovered ahead of schedule. Great doctor, great staff, don't consider anyone else.

hennesseystealth Aug 07 2020

Review for Dr. Colyvas

Dr Cox is simply the Best of the Best...Our community is fortunate that he helps train future good Orthopedic Surgeon at UCSF. Than you, Dr Cox...

Aug 05 2020

Review for Dr. Cox

Dr Reynolds was my physician for over 20 years. In addition to his expertise, he was always kind and supportive. I wish him well with his retirement-he truly deserves it!

Kristine Scopazzi Jul 30 2020

Review for Dr. Reynolds

CLD Jul 30 2020

Review for Dr. Akizuki

I appreciate being seen quickly and my concerns so well-addressed. Thank you, Doctor.

Michael Speer Jul 30 2020

Review for Dr. Kulick

He has a great bedside manner and is very patient and listens. I would totally recommend Dr Bukov.

Pamela F Jul 28 2020

Review for Dr. Bukov

Jul 19 2020

Review for Dr. Anthony

One of the best Doctors I have ever had. I trust him totally with my orthopedic needs. He operated on me 4 times all for different injuries and if it wasn't for him, I'd be in a wheelchair. He knows his stuff and was/is a training doctor for new surgeons. 100% thumbs UP !!

Marc M. Jul 16 2020

Review for Dr. Reynolds

AK Jul 13 2020

Review for Dr. Barry

KarenB Jul 08 2020

Review for Dr. Kramer

Always prompt courteous and patient.

Flomer Williams Jul 06 2020

Review for Dr. McGahan

Excellent. Clear, Concise. Positive manner is heartening.

Jul 06 2020

Review for Dr. McGahan

I had a very good experience Dr.Miranda

Jul 02 2020

Review for Dr. Miranda

Elizabeth Hill Jul 01 2020

Review for Dr. Kulick

Jun 29 2020

Review for Dr. Kulick

He's the best!!!!

Kathy SullivaN Jun 25 2020

Review for Dr. Kramer

Dr. Kramer is a top notch oncologist, he knows his stuff, comes prepared and keeps up with the latest studies. His staff are wonderful and I highly recommend him.

C. Chau Jun 25 2020

Review for Dr. Kramer

Dr Light is the worst Dr I have ever been to. I had to go to another Dr in if San Francisco to correct Dr lights huge mistakes.

Jim Gilbert Jun 24 2020

Review for Dr. Light

David W Menken Jun 21 2020

Review for Dr. Naraghi

Joana Jun 19 2020

Review for Dr. Macdonald

Jeff Jun 18 2020

Review for Dr. Kramer

Doctor Mast is fantastic. I just had my left hip replaced on 6/9. My surgery went perfectly and I was home the same day. My recovery has been going well. I highly recommend Doctor Mast he is the best there is.

Teri Barrett Jun 15 2020

Review for Dr. Mast

I like how Dr. Yuen cares and makes me feel comfortable. He is one of the nicest doctors I know.

H. N. Jun 13 2020

Review for Dr. Yuen

Never met a spine he didn't want to fuse.

Jim Jun 12 2020

Review for Dr. McCormack

S F. Jun 11 2020

Review for Dr. Yuen

DJ Jones Jun 06 2020

Review for Dr. Satpathy

Mona Greene and Marcel Besse Jun 04 2020

Review for Dr. Kulick

Great experience with Dr Colyvas on my ACL reconstruction surgery. Even during this COVID-19 period, he and the team did a fantastic job before, during and after surgery.

Dan L May 31 2020

Review for Dr. Colyvas

May 31 2020

Review for Dr. Callander

Jeff Nemy May 30 2020

Review for Dr. Kramer

Watch out. Way too quick to want major surgeries, like fusions... I learned it the hard way.

DD May 28 2020

Review for Dr. McCormack

Skin tightening treatment produced 0 results. Unhelpful and cold receptionist too.

May 20 2020

Review for Dr. Kong

The staff was pleasant and professional. The wait was short. The Dr. was kind and direct and knowledgeable. He answered all of my questions and didn't just rush in and rush out. I left the Dr.'s offices feeling good about a solid plan for my treatment options.

Kimberly Lynn Ware May 06 2020

Review for Dr. Naraghi

It's always a great experience when I see Dr.Yuen. He's great at his job and gives his honest opinions as well. I always end up leaving satisfied and I always end up coming back to him for a procedure!

S. S. May 06 2020

Review for Dr. Yuen

It was my first time and its the best experience I've ever had, thanks to Dr. Yuen for being professional and super kind and supporting and giving his honest opinion. I'm definitely coming back for sure.

Anonymous May 06 2020

Review for Dr. Yuen

Love Dr. Hernandez! He is extremely professional and compassionate. I was kept in the hospital overnight and he made several visits ensuring I was kept up to date with information. He is very comforting and (hopefully I don't have to go back) but if I do I will definitely see Dr. Hernandez

Tim S May 05 2020

Review for Dr. Hernandez

May 02 2020

Review for Dr. Deschamps-Braly

Apr 24 2020

Review for Dr. Deschamps-Braly

Jjt R. Apr 20 2020

Review for Dr. Yuen

Kimberly Apr 15 2020

Review for Dr. Abbi

CM Apr 13 2020

Review for Dr. McGahan

Apr 11 2020

Review for Dr. Abbi

AND now that there is a shelter-in-place order, the doctor's office is providing virtual visits. thank you.

Veronica Apr 11 2020

Review for Dr. Cabansag

My dad had his surgery on his left knee. This doctor has hurt him more than helped. Stay away if all possible. He has not seen my dad but one time since the operation. He had his in Blacksburg VA in 2019.

Apr 09 2020

Review for Dr. Velyvis

KGF - San Francisco Apr 07 2020

Review for Dr. Kulick

Dr. Yuen is always efficient does exactly what you ask for an is very skilled at what he does! He is the only doctor I trust an the only doctor I will let touch my face! I love my face an my lips Dr. Yuen! Thank you so much! Highly reccomended. See you next time Dr. Yuen!!!

Anya V. Mar 28 2020

Review for Dr. Yuen

He is very good and patience to what I had mentioned. He referred me for the specialist and accurately diagnosis my illness.

Mar 26 2020

Review for Dr. Wang

Dr.Yuen is very understanding and comforting with all my decisions re: my needs. I have never done anything like this before and he eased all my worries and answered all my questions prior to my procedures.

Debra S. Mar 26 2020

Review for Dr. Yuen

Val - San Francisco Mar 23 2020

Review for Dr. Abbi

Mar 17 2020

Review for Dr. Halbrecht

Mar 15 2020

Review for Dr. Lau

Best doctor I met ever

Iryna Mar 11 2020

Review for Dr. Itani

Doctor Shaker Itani the best doctor I have ever met. I have in infection my food for eight months. When I met doctor Itani with his treatment it’s almost healed.He is very positive and very professional doctor.

Pam Mar 11 2020

Review for Dr. Itani

Sean Baeyens Mar 10 2020

Review for Dr. McGahan

Dr. Ting is an amazing doctor. After two surgeries she displayed a level of caring, professionalism, bedside manners and medical skills not common in the medical profession. I give Dr, Ting and her excellent office team a A+++

Marcella K Mar 06 2020

Review for Dr. Ting

Very professional and thorough. Excellent doctor and person. Extremely approachable and friendly personality.

Ron Heddinger Mar 05 2020

Review for Dr. Colyvas

Dr Smith is THE BEST!!! We do not know what wed do without him. We are 2.5 generations in with him THE BEST!!

Whitney Hayes Feb 23 2020

Review for Dr. Smith

Dr. Clifford Chew is fabulous. Fixed my chronic sinusitis which bothered me for years in just one visit. My energy was drained and could barely function at work prior to my visit with Dr. Chew. Excellent bedside manner and Dr. Chew is just a lifesaver.

A Chan Feb 19 2020

Review for Dr. Chew

I can't say enough about Dr. Naraghi. He was by far the most professional and well rounded dr that has ever treated me.

Aaron Christine Marks Feb 19 2020

Review for Dr. Naraghi

Dr Wardwell is brilliant! His treatments are very specific and his investment in state of art equipment for diagnosis and treatment show his commitment to treating and healing his patients and improving their lives with the best possible outcome.

Feb 17 2020

Review for Dr. Wardwell

Ugly

Feb 15 2020

Review for Dr. McCormack

Dr. Lief took his time and listened carefully. Great Doctor.

Joanie Feb 12 2020

Review for Dr. Lief

Richard DeNezza Feb 11 2020

Review for Dr. Meyer

I have total respect for Dr McCormick. He is thorough, knowledgeable and kind. He’s done 2 different spinal surgeries on me, and both came out well. I trust him.

Feb 04 2020

Review for Dr. McCormack

Smtireman Jan 31 2020

Review for Dr. Shi

Jan 25 2020

Review for Dr. Bigelow

Dr. Ransom is an outstanding and talented facial plastic surgeon. I appreciate his attention to detail and his patient-centered focus. Without reservation, I recommend him to anyone considering having any procedures done to their face.

Zoë C Jan 24 2020

Review for Dr. Ransom

UN-ETHICAL PRACTICES WITH OTHER DOCTORS! NEED TO LEARN HOW TO BE A PROFESSIONAL

Jan 22 2020

Review for Dr. Moser

I don’t feel like a patient. I feel like a billable entity. The most attention I get is when it’s time to bill me

Jan 21 2020

Review for Dr. Ogami

2 hip replacements regularly recommend him My husband needs 2 knee treatments

jane hillhouse Jan 20 2020

Review for Dr. Mast

Most caring and compassionate physician ! He performed my cervical spine surgery successfully in 1996 - got out of excruciating pain ! Thank you Dr !

Maureen Meade Jan 20 2020

Review for Dr. Goldthwaite

Jan 18 2020

Review for Dr. Mast

I have recommended Dr. Callander to countless friends who he has treated successfully including hip surgery on myself. Fantastic doctor and surgeon!

Robert Sullivan Jan 14 2020

Review for Dr. Callander

Jan 07 2020

Review for Dr. Macdonald

Dr. Meyer treated me for prostate cancer approximately 6 years ago and I have had a superb result, with no recurrence. Dr. Meyer is a very professional, caring physician and I trust him completely.

Jan 07 2020

Review for Dr. Meyer

I just had my third surgery with Dr McGahan and cannot recommend him highly enough. He's seen me through a lot since my bike accident in 8/2018, and is the best, smartest and kindest doctor one could wish for.

Nikki Jan 03 2020

Review for Dr. McGahan

Jan 02 2020

Review for Dr. Xu

Dr. Turek was very professional and my whole experience was excellent.

Charles Dec 30 2019

Review for Dr. Turek

The best! We are thrilled and feeling thankful we met Dr Akizuki!

Emma Dec 29 2019

Review for Dr. Akizuki

Professional, informative and supportive. I visited him for a hand and wrist specialty consultation. His wealth of experience was evident and his evaluation and treatment put me at ease. I would return to use his services.

Dave B Dec 19 2019

Review for Dr. Kulick

Very professional. Clear communication. Honest and straightforward.

Joshua Trowbridge Dec 17 2019

Review for Dr. Colyvas

Smith, K Dec 16 2019

Review for Dr. Ransom

The university had given up on my neck, Dr. Goldthwaite performed a major surgery and now I am doing so much better! This guy is a lifesaver… Literally!

Carter Glass Dec 14 2019

Review for Dr. Goldthwaite

Matt Dec 12 2019

Review for Dr. Turek

Dr. Aguilar is the best eye doctor in San Francisco he is to the point and very detail oriented

Noe valley opera guy Dec 10 2019

Review for Dr. Aguilar

I had to choose a doctor to perform reconstruction after breast surgery. Dr. Ting came very highly rated and I'm so glad I went with her. Her office staff was always great and never a glitch with either of my 2 surgeries with her. I love the outcome!!

C M Dec 08 2019

Review for Dr. Ting

Excellent doctor and staff. Very kind, knowledgeable, and caring. Answers all of your questions and makes you feel at ease.

Kaelyn Dec 05 2019

Review for Dr. Colyvas

Lisa H. Dec 03 2019

Review for Dr. Chua

Perfect experience! Very patient and detailed explanation of everything, thank you so much!

Anonymous Nov 28 2019

Review for Dr. Chua

Bijan S. Nov 26 2019

Review for Dr. Chua

Awesome help when needed an appointment for a tooth ache!

Anonymous Nov 26 2019

Review for Dr. Chua

Dr. Mendelson has been taking care of us for 26 years. He is kind compassionate and funny. He treats us like family and always looks out for our wellbeing. He has a vast knowledge base and a network of specialist who can further your treatment. We fell enormously grateful to be under his care.

Richard Nick Nov 23 2019

Review for Dr. Mendelson

Location

Saint Francis Memorial Hospital

900 Hyde St, San Francisco, CA 94109

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