Kaiser Permanente San Francisco Medical Center

72%

Patients that would definitely recommend
2% higher than the national average


Kaiser Permanente San Francisco Medical Center is a medical facility located in San Francisco, CA. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

72%

Would definitely recommend
2% higher than the national average

Kaiser Permanente San Francisco Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Kaiser Permanente San Francisco Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Wasn't in tune with my needs or anyone else's. Tries to pretend he understands but ultimately won't help you

Jun 17 2020

Review for Dr. Kenyon

Positive vibes. Friendly individual. Tooth extractions are a fun experience when your doctor is a positive individual.

Zubair Aslam Jun 13 2020

Review for Dr. Luque

Dr. Choe is everything one would want in a physician. She is highly competent, a great communicator, and a caring and witty young woman. This is a rare combination of qualities in her profession.

Michael Augustiny Feb 21 2020

Review for Dr. Choe

He is one of the best in his field. I had STAR installed in my left foot . Now 11 years later I cannot tell one ankle from the other. He has given me a unnoticeable almost perfect walk again and totally no pain. I highly recommend this specialist. John L L Volkert Gig Harbor WA.

John L Volkert Jan 04 2020

Review for Dr. Schuberth

Lisa H. Dec 03 2019

Review for Dr. Chua

Perfect experience! Very patient and detailed explanation of everything, thank you so much!

Anonymous Nov 28 2019

Review for Dr. Chua

Bijan S. Nov 26 2019

Review for Dr. Chua

Awesome help when needed an appointment for a tooth ache!

Anonymous Nov 26 2019

Review for Dr. Chua

Dr. Chua es un buen dentista.

M. Y. Nov 22 2019

Review for Dr. Chua

no pain, very comfortable. cutting edge technology

K. A. Nov 19 2019

Review for Dr. Chua

excellent because he work very well

Z. I. Nov 16 2019

Review for Dr. Chua

Dr. Chua has been patient, and attentive to patient request. He is a very considerate, professional doctor that that cares of his patients.

Anonymous Nov 16 2019

Review for Dr. Chua

I've been coming to Dr. Chua for about 4 years and I have really enjoyed his services. He is very straight-forward, but also very caring. He is always checking in with me during procedures to make sure I am OK. When I leave his office I am always very satisfied with the results. Thanks Dr. Chua.

Anonymous Nov 16 2019

Review for Dr. Chua

Dr. Chua is very patient with his patients. Also, he's very professional.

J. L. R. Nov 16 2019

Review for Dr. Chua

I am very happy with my experience at this office. Dr.Chua was able to see me promptly and fix my tooth.

Anonymous Nov 14 2019

Review for Dr. Chua

very satisfied

L. R. Nov 14 2019

Review for Dr. Chua

muy bien excellente doctor.

Anonymous Nov 14 2019

Review for Dr. Chua

Very friendly reliable staff.

Anonymous Nov 14 2019

Review for Dr. Chua

Dr, Bolinger removed my ruptured appendix a few years ago. Best Doctor ever!

Julia Relinghaus Nov 09 2019

Review for Dr. Bolinger

Getting dental work done is never exactly fun, but Dr. Chua was attentive and easy to work with, which is the most you can ask for. I'd happily recommend him.

D. J. Nov 08 2019

Review for Dr. Chua

El Dr. Chua es un excelente, muy amable y muy servicial.

D. C. Nov 08 2019

Review for Dr. Chua

I love to eat candies. had a toothache and Dr. Chua helped me fix it. Now feel much better. Thank you.

N. S. Nov 07 2019

Review for Dr. Chua

I absolutely love Dr. Chua and his entire team. Such professional and also so personal.

Mariana P. Oct 24 2019

Review for Dr. Chua

Dr Chua is my favorite dentist he is very professional , always friendly and the best of it is that He gives you the best advice on what steps to follow on any procedure .

Brenda O. Oct 24 2019

Review for Dr. Chua

Estoy muy contento con los resultados. El doctor sabe muy bien del tema y es muy bueno explicando los procedimientos.

Anonymous Oct 18 2019

Review for Dr. Chua

el trato es delo mejor y muy amable un excelente dentista y una bella persona

L. A. C. D. Oct 17 2019

Review for Dr. Chua

Efficient and caring. The dentist doesn't have to be a literal or figurative pain. Thanks for taking care of my teeth and taking the time to explain. I've been coming here for years and I'm glad for it

Anonymous Oct 15 2019

Review for Dr. Chua

Dr Chua n her staff are very attentive to patients.

Anonymous Oct 12 2019

Review for Dr. Chua

Excelente Dentista. #1. super Nice.

Walter L. Oct 12 2019

Review for Dr. Chua

R. D. Oct 03 2019

Review for Dr. Chua

muy bien muy especifico para tratar al pasiente es muy amable!

S. O. Sep 27 2019

Review for Dr. Chua

I really recommend Dr. Chua.

H. A. Sep 23 2019

Review for Dr. Chua

An overall good experience with this dentist - He was able to pinpoint exactly what my issues were, as well as providing me with the several different options for my situation.

Anonymous Sep 14 2019

Review for Dr. Chua

Linda W. Aug 29 2019

Review for Dr. Janku

Thank you for your time and getting to know us. WE had a great time having lunch with your team. See you again soon. Great memories. Love your skills and clear explinations, accurate diagnosis. I love my smile and the pictures. Thanks for listening to me. 10 stars. nordonia19@gmail.com

N. O. Aug 24 2019

Review for Dr. Chua

Laura H Aug 19 2019

Review for Dr. Garrett

Once again I got exceptional care from Dr. Derrick Chua . His concern and care for his patients his excellent. Also he speaks to you in a way that you can understand. His support staff is excellent as well. The receptionist is kind and friendly as well.

J. P. Aug 04 2019

Review for Dr. Chua

Very caring, Kind and very Proffessional

D. D. Aug 03 2019

Review for Dr. Chua

10/10 stars, just great. super, great experience. No Pain, easy going. no pressure, fun, knowledgeable and Dr. Chua is always on your side.

Judith G. Jul 25 2019

Review for Dr. Chua

excellent

D. P. Jul 23 2019

Review for Dr. Chua

The day I called in about a chipped tooth Dr. Chua was able to see me a few hours later and gave me some options for how to proceed. He was very responsive to my needs and was very gentle with my sensitive tooth.

Anonymous Jul 20 2019

Review for Dr. Chua

He did his best with my situation and I appreciated that!

Anonymous Jul 20 2019

Review for Dr. Chua

Dr. Chua has been my dentist for about three years. He's a really warm and friendly doctor and he isn't too pushy about orthodontics. It's always a pleasure to come in for my regular cleanings.

Anonymous Jul 20 2019

Review for Dr. Chua

De Luque was great. Super positive, fun, informative and helpful. He took the time to go over all the options with me and all the staff were very kind and professional.

Dakamike in San Francisco, CA - Jun 27 2019

Review for Dr. Luque

had a very painless experience

Anonymous Jun 17 2019

Review for Dr. Chua

Shanti in San Francisco, CA - Jun 12 2019

Review for Dr. Leung

D. P. May 21 2019

Review for Dr. Chua

ase muy buen trabajo es amigable

Anonymous May 15 2019

Review for Dr. Chua

May 15 2019

Review for Dr. Schuberth

The Best!

Anonymous Apr 26 2019

Review for Dr. Chua

muy buena

Anonymous Apr 23 2019

Review for Dr. Chua

El doctor Chua es muy amable de mucha paciensia muy satisfecho con el trabajo de doctor chua

Anonymous Apr 19 2019

Review for Dr. Chua

Dr. Chua is very nice and uses the newest dental technology/equipment. Whenever I need a filling, he monitors constantly to makes sure I am comfortable during the procedure. I recommend Dr. Chua to all my friends!

Erica T. Apr 18 2019

Review for Dr. Chua

Dr. Chua was amicable and quick in helping me fill three cavities and was very straight forward with payment and follow-up. Thank you!

Paolo B. Apr 12 2019

Review for Dr. Chua

Apr 10 2019

Review for Dr. Cain

Dr. Chua siempre esta ahi para ver y escuchar a sus paciente, es amigable y muy profesional.

H. L. Mar 21 2019

Review for Dr. Chua

Dr. Chua tiene mucha paciencia, es amigable con sus pacientes.

R. D. Mar 21 2019

Review for Dr. Chua

El Dr. Chua es muy amable y excelente servicio.

Anonymous Mar 15 2019

Review for Dr. Chua

From the moment I walked into the office I felt well taken care of. Made sure finance wasn't an issue, kept asking if I was okay throughout the procedure. Coming back!

Anonymous Feb 28 2019

Review for Dr. Chua

me siento feliz por el travajo del dentist derrick se los recomiendo me sinto feliz

A. M. Feb 26 2019

Review for Dr. Chua

A. H. Feb 23 2019

Review for Dr. Chua

Joann F. Jan 15 2019

Review for Dr. Chua

Dr. Derrick was extremely professional, easy-going, and the experience was very pleasant and comfortable overall.

Anonymous Jan 10 2019

Review for Dr. Chua

She is absolutely the most caring and thorough physician I have ever had...can't say enough about how much I appreciate her.

John Boehning in Petlauma - Nov 27 2018

Review for Dr. Garrett

He did an amazing work. I came to him after a very bad experience and he had to correct some bad work. He took the time to analyze the situation and make it right. He and his staff did very good work and highly recommend him

Trecia Knapp in San Francisco, CA - Nov 01 2018

Review for Dr. Blende

Great surgeon. Caring, personable and is performing the latest techniques which require minimal hospitalization and better and quicker healing. My pain relief was almost immediate.

Terry in San Francisco , CA - Oct 14 2018

Review for Dr. Feldstein

Dr Derrick Chua is an excellent dentist. I picked him because his name is a good name for a dentist. I was pleasantly treated from the first day. Very comfortable experience and good bedside manners. He’s been my dentist for over 5 years. I like him and think of him as family when I come in.

Ricky Durham in San Francisco, CA - Jul 10 2018

Review for Dr. Chua

Fantastic empathy for patients... relentless about seeking patient "cure" In 2001, trusted my life to her... she came through CEG

Carl E Gallagher in San Francisco - May 15 2018

Review for Dr. Garrett

I was a patient of Dr. Garrett for fourteen years. She is one of the finest doctors I have ever known. She is also one of the finest people I have ever known. You can be assured you will have excellent care if you are in her care.

Thomas Tyler in Modesto, Ca - May 14 2018

Review for Dr. Garrett

Dr. Mathai has been my dentist for the past three years. The office is very nice, the staff do their best to welcome everyone, and Dr. Mathai is excellent at communicating. I've had some minor dental work done in addition to cleanings, and have always felt well cared for.

Mar 30 2018

Review for Dr. Mathai

I can't say enough good things about Dr Garrett. She is not only knowledgeable and sharp, she is the most caring and kind doctor I know. She always takes time to listen and address my concern. Because of her outstanding care,. my health is much better. Thank you Dr Garrett

SAN FRANCISCO - Mar 06 2018

Review for Dr. Garrett

Just wanted to share that Dr. Chua maybe one 9f the friendlier and knowledgeable dentist in san Francisco.

Feb 06 2018

Review for Dr. Chua

Dr. Garrett is a compassionate, caring and friendly physician that I can wholeheartedly recommend to family and friends.

Jan 13 2018

Review for Dr. Garrett

Dec 03 2017

Review for Dr. Luque

Oct 30 2017

Review for Dr. Luque

This Doctor saved my life.. what else is there to say! Thank you! Dr Jacob Mishell

SAN RAFAEL - Oct 26 2017

Review for Dr. Mishell

very good experience an unexpected diagnosis was thoroughly explained. the office made us feel very comfortable.

Oct 25 2017

Review for Dr. Luque

Doctor Luque was very clear with instructions pre op visit. Made me feel comfortable, an also helped me explore different options.

Oct 18 2017

Review for Dr. Luque

Oct 03 2017

Review for Dr. Luque

So far , the experience has been professional, curtious, and pleasant. My son is currently in surgury at the moment. All expectations have been met or above expectations. The receptionist made the insurance part easy .

Sep 20 2017

Review for Dr. Luque

Professional, Effiecient, Happy to be of service, no waiting, easy to make appointments, clean, very friendly and helpfull staff, expert, answers all questions, and explains everything, takes time to explain in plain terms, no rush.

San Mateo, CA - Sep 19 2017

Review for Dr. Chua

If you have to have your wisdom teeth out, and in a hurry, Dr. Luque and his office are your answer. Everyone in the office is very helpful, efficient and professional. And Dr. Luque does a great job calming nerves and yanking teeth.

Aug 28 2017

Review for Dr. Luque

I saw Dr. Garrett for a second opinion after the other doctor told me there was "nothing wrong." At Kaiser it completely depends on how lucky you are to get a good doctor, overall I have had mixed luck at Kaiser but Dr. Garrett has been great.

Neal Schon in San Anselmo, Ca - Jul 23 2017

Review for Dr. Garrett

Impersonal, poor bedside manner

San Francisco, CA - Jul 07 2017

Review for Dr. Kurtzman

Clearly cares about his patients and invests time to make sure they know what is going on. Excellent care.

Mentone, CA - Jul 03 2017

Review for Dr. Gajendran

He's the "Chief" but haven't seen him step up and address the issues raised we brought to him like a real leader would.

San Francisco, CA - Jun 11 2017

Review for Dr. Emblad

Jun 06 2017

Review for Dr. Ngo

Poor bedside manner.

May 20 2017

Review for Dr. Gajendran

Walnut Creek, CA - Mar 21 2017

Review for Dr. Schuberth

Dr. Schuberth is the best at what he does. His experience is deep. I have tremendous confidence in his judgment and skills.

Sausalito, CA - Feb 11 2017

Review for Dr. Schuberth

Nadia M. in SSF , CA - Nov 09 2016

Review for Dr. Luque

Arthur MacArthur in Redding, CA - Nov 03 2016

Review for Dr. Fleurat

Communication skills need work.

Ngo in San Francisco, CA - Oct 16 2016

Review for Dr. Goo

NGO in San Francisco, CA - Oct 16 2016

Review for Dr. Ngo

Patient or patient's family - however dire - prepare for LONG waits for Madame Ngo

fkp in san francisco, CA - Oct 02 2016

Review for Dr. Ngo

Jack Shuberth is a truly great surgeon and a compassionate health care provider.

Michael in Berkeley, CA - Aug 10 2016

Review for Dr. Schuberth

Location

Kaiser Permanente San Francisco Medical Center

2425 Geary Blvd, San Francisco, CA 94115

Frequently Asked Questions

Where is Kaiser Permanente San Francisco Medical Center located?

Has Kaiser Permanente San Francisco Medical Center won any recent awards from Healthgrades?

Is Kaiser Permanente San Francisco Medical Center highly rated with patients?