hospital-image
hospital-image

CPMC Mission Bernal Campus & Orthopedic Institute

CPMC Mission Bernal Campus & Orthopedic Institute is a medical facility located in San Francisco, CA. This hospital has been recognized for Critical Care Excellence Award™ and Pulmonary Care Excellence Award™.

72%

Patient Experience Rating

8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

3% higher than the national average

72%

Would definitely recommend

8% higher than the national average

CPMC Mission Bernal Campus & Orthopedic Institute

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

CPMC Mission Bernal Campus & Orthopedic Institute

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%66%

Providers

Provider Reviews

Kind and interested in what I have to say, Mark makes me feel heard.

Leela Pratt Aug 27 2024

Review for Dr. Ignatius

I have been treated by Dr Lewis for over 10 years for pain management. He has always been both professional as well as compassionate. Finding a pain management specialist who would accept my insurance was not easy. Over the years, his care has made a positive difference to my functionality and...

L Larson Aug 21 2024

Review for Dr. Lewis

Dr. Lam recently treated a family member at CPMC. As an advocate for the patient I was frustrated at the lack of information I had available. Dr. Lam called after getting the patient's permission and listened to my concerns and addressed all of them with definitions and explanations about the...

Aug 12 2024

Review for Dr. Lam

She solved my problem. Very knowledgable. Very kind too!

Jeanne S Tarr Aug 11 2024

Review for Dr. Lee

He is very conscientious and helpful.

Lawrence Ferrigno Aug 02 2024

Review for Dr. Leung

Location

CPMC Mission Bernal Campus & Orthopedic Institute

3555 Cesar Chavez, San Francisco CA 94110

CallDirections

(415) 600-6000

Frequently Asked Questions

Where is CPMC Mission Bernal Campus & Orthopedic Institute located?

CPMC Mission Bernal Campus & Orthopedic Institute is located at 3555 Cesar Chavez, San Francisco, CA 94110. Find other locations and directions on Healthgrades.

Has CPMC Mission Bernal Campus & Orthopedic Institute won any recent awards from Healthgrades?

Yes, CPMC Mission Bernal Campus & Orthopedic Institute has been awarded with Critical Care Excellence Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is CPMC Mission Bernal Campus & Orthopedic Institute highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does CPMC Mission Bernal Campus & Orthopedic Institute score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at CPMC Mission Bernal Campus & Orthopedic Institute?

Phone number, appointment information, and directions can be found on Healthgrades CPMC Mission Bernal Campus & Orthopedic Institute profile..

How does CPMC Mission Bernal Campus & Orthopedic Institute rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3555 Cesar Chavez

San Francisco, CA 94110

Directions

(415) 600-6000