California Pacific Medical Center - Van Ness Campus

76%

Patients that would definitely recommend
6% higher than the national average


California Pacific Medical Center - Van Ness Campus is a medical facility located in San Francisco, CA. This hospital has been recognized for Coronary Intervention Excellence Award™, Gastrointestinal Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™ (2021)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

General Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Death following a serious complication after surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

76%

Would definitely recommend
6% higher than the national average

California Pacific Medical Center - Van Ness Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

California Pacific Medical Center - Van Ness Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dr. Chin is worth the trip from Pleasanton to San Francisco. He is a is a talented, caring, surgeon. He is honest and gives realistic and deliverable expectations. Thank you.

Eileen Thea Mammen Sep 19 2021

Review for Dr. Chin

He is a wonderful doctor. I highly recommend him. He is knowledgeable, patient, personable and truly cares about his patients.

Sep 15 2021

Review for Dr. Tuan

They don’t come more experienced than Dr O’Neill. Yet he retains a humility that is difficult to find in many doctors, much less an expert at the top of his speciality. He explains things well and remembers the niceties that engender the trust of his patients

Ginny Payeur Sep 14 2021

Review for Dr. O'Neill

I absolutely would recommend dr milkman except for the fact she’s retiring. She’s a wonderful gynecologist and I will miss her.

Ginger Sep 14 2021

Review for Dr. Milkman

June Hazleton Sep 13 2021

Review for Dr. Jayaraman

Location

California Pacific Medical Center - Van Ness Campus

1101 Van Ness Ave, San Francisco, CA 94109

Frequently Asked Questions

Where is California Pacific Medical Center - Van Ness Campus located?

Has California Pacific Medical Center - Van Ness Campus won any recent awards from Healthgrades?

Does California Pacific Medical Center - Van Ness Campus score well in safety ratings?