California Pacific Medical Center - Pacific Campus

68%

Patients that would definitely recommend
2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

General Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Critical Care Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Bariatric Surgery Excellence Award™ (2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Gynecologic Surgery Excellence Award™ (2017)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10
8% lower than the national average

68%

Would definitely recommend
2% lower than the national average

California Pacific Medical Center - Pacific Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

California Pacific Medical Center - Pacific Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%38%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%73%

Providers

Provider Reviews

He’s a excellent doctor. Goes over and above to help and cares about his patients. Highly recommend him.

Dawn Jul 03 2020

Review for Dr. Hornberger

Jul 02 2020

Review for Dr. Katz

Michelle Jul 02 2020

Review for Dr. Horton

Surgery went great, fast recovery, problem resolved.

Jun 29 2020

Review for Dr. Duckett

Dr. Hession is very down to earth, personable and professional and her product recommendations have always been very helpful. She also took excellent care of my daughter who was dealing with skin infections due to MRSA

Cynthia Jun 27 2020

Review for Dr. Hession

Dr Sharma is very thoughtful and takes time to explain everything clearly. Her care during my visit was exceptional. I felt well cared for before, during and after my procedures.

Barbara Anderson Jun 27 2020

Review for Dr. Sharma

This was my second visit with Dr. Hession and both times I found her to be thoughtful and intelligent...definitely recommend.

Kathryn Jun 26 2020

Review for Dr. Hession

He's the best!!!!

Kathy SullivaN Jun 25 2020

Review for Dr. Kramer

Jun 25 2020

Review for Dr. Sharma

Resident saw me prior to Dr. Mullens. He answered all my trivial and swimming questions very well and was a wonderful resource. Dr. Mullens is efficient, extremely knowledgeable, speaks as he examines. His recommendation was fulfilled that same day, near my home. Could not ask for more!.

Jun 25 2020

Review for Dr. Mullens

Dr. Kramer is a top notch oncologist, he knows his stuff, comes prepared and keeps up with the latest studies. His staff are wonderful and I highly recommend him.

C. Chau Jun 25 2020

Review for Dr. Kramer

Dr. Laxer has been my neurologist for nearly 10 years. He has helped me deal with my seizures and I have nothing but positive things to say about him. He gave me his cell phone number in case of emergency. Luckily I did not have to use it. He returned questions sent online within 24-48 hours.

MR Jun 22 2020

Review for Dr. Laxer

David W Menken Jun 21 2020

Review for Dr. Naraghi

Jun 18 2020

Review for Dr. Kwok

Jeanne St. Peter Jun 18 2020

Review for Dr. Nordlicht

Jeff Jun 18 2020

Review for Dr. Kramer

He literally saved my life. He felt my aorta and found an aneurism during a routine physical exam. Able to have it repaired successfully by a vascular practice he recommended. Such a well trained doctor!

Jun 18 2020

Review for Dr. Quinn

John L. Jun 17 2020

Review for Dr. Toth

Dr. Lindsey VALONE is friendly, explained my hand ailment in a simplified manner, and offered several surgical treatment modes. She is intelligent, thoughtful, and attentive, and my hand procedure fixed my condition. A class act for a specialist physician … I would recommend her in a heartbeat!

Randall Catmann Jun 17 2020

Review for Dr. Valone

I had a routine colonoscopy as part of treatment for another condition. Dr. Sharma and her entire staff were great, personable, and very clear with their explanations.

Jun 15 2020

Review for Dr. Sharma

Dr Sharma is the best! She has treated me for years and she has my full confidence as well as my Internist who recommended her. She is a compassionate, professional who takes time to listen to you.

Ruth Jun 07 2020

Review for Dr. Sharma

Greta McKinney Jun 06 2020

Review for Dr. Dougherty

Great experience with Dr Colyvas on my ACL reconstruction surgery. Even during this COVID-19 period, he and the team did a fantastic job before, during and after surgery.

Dan L May 31 2020

Review for Dr. Colyvas

Jeff Nemy May 30 2020

Review for Dr. Kramer

I have never had a more compassionate, caring and capable doctor. He looks at the entirety of an issue and how you are impacted. Cannot say enough about him, have been his patient for 10 years and hope to be forever.

May 29 2020

Review for Dr. Draisin

Watch out. Way too quick to want major surgeries, like fusions... I learned it the hard way.

DD May 28 2020

Review for Dr. McCormack

Fail. I had a colonoscopy scheduled. The appointment was confirmed. I did the 2 day prep. I showed up for the appointment and the endoscopy center was closed. Totally just forgot about cancelling the appointment with me.

Paul Fitzgerald May 27 2020

Review for Dr. Verhille

May 22 2020

Review for Dr. Kahl

Amber May 22 2020

Review for Dr. King-Stephens

Phil OKeefe May 21 2020

Review for Dr. Capaldini

Skin tightening treatment produced 0 results. Unhelpful and cold receptionist too.

May 20 2020

Review for Dr. Kong

He is very personable The office staff are very nice When I had to have a procedure done at Marin General the staff there assured me I was in the best hands

Rosemary Silvia May 16 2020

Review for Dr. Hogan

May 16 2020

Review for Dr. Horton

Dr. Hession was very thorough and explained everything to me. She quickly biopsied a mole on my leg and I was in and out of the office quickly.

May 15 2020

Review for Dr. Hession

I had breast cancer & had Dr Rojas take out my lump & then Dr nowillo did her magic she is the best Dr kind consitert very kind love her & Dr Rojas too

Diane Fornabia May 14 2020

Review for Dr. Nowillo

Took an appointment with Dr. Buntic for a wrist pain that I put up with for a couple of months. He took a look, recommended a shot and instant relief. A week later I was completely pain free. Amazing!! Awesome guy, very helpful.

Raj P May 13 2020

Review for Dr. Buntic

The staff was pleasant and professional. The wait was short. The Dr. was kind and direct and knowledgeable. He answered all of my questions and didn't just rush in and rush out. I left the Dr.'s offices feeling good about a solid plan for my treatment options.

Kimberly Lynn Ware May 06 2020

Review for Dr. Naraghi

Love Dr. Hernandez! He is extremely professional and compassionate. I was kept in the hospital overnight and he made several visits ensuring I was kept up to date with information. He is very comforting and (hopefully I don't have to go back) but if I do I will definitely see Dr. Hernandez

Tim S May 05 2020

Review for Dr. Hernandez

Dr. Tuan took a lot of time explaining CLL lymphoma to my husband and I, and the options for treatment etc. We feel extremely comfortable with him in charge of my husband’s CLL lymphoma.

Melody Scott May 04 2020

Review for Dr. Tuan

Diane Gozzi Apr 30 2020

Review for Dr. Wada

Thayer Hopkins Apr 30 2020

Review for Dr. Valone

Great Dr. Did the best job of anyone I have seen since being Dx'd with hypothyroid, of explaining how meds work to support my condition. Thorough and knowledgeable.

kelley A keogh Apr 29 2020

Review for Dr. Nakai

Six years ago Dr Egrie saved my life. He is an incredible surgeon, a though and caring Doctor and compassionate person. I was very fortunate to have him as a doctor.

Mika Younce Apr 25 2020

Review for Dr. Egrie

Morgan Hogue Apr 23 2020

Review for Dr. Horton

I have had several surgeries after my bilateral mastectomy. Dr. Horton has made it so I can look at myself in the mirror again and not cringe. She is a amazing surgeon and takes great care to of her patients. Thank you so much Dr. Horton

Cristine Grey Apr 23 2020

Review for Dr. Horton

Apr 23 2020

Review for Dr. Liu

Of course I would recommend me I am Daniel Roth MD and my practice has moved to 2340 Clay Street 6th Floor San Francisco, CA 94115 415-674-5200 Please update my contact information

dan e roth Apr 21 2020

Review for Dr. Roth

Liked Dr. Mayle a lot, but I still have pain in my groin 6 years after hip surgery

Apr 19 2020

Review for Dr. Mayle

Apr 17 2020

Review for Dr. Zier

Debbie Habegger Apr 16 2020

Review for Dr. Hassoun

Kimberly Apr 15 2020

Review for Dr. Abbi

Nope

Apr 14 2020

Review for Dr. Hui

Cheryl Apr 14 2020

Review for Dr. Jayaraman

CM Apr 13 2020

Review for Dr. McGahan

Apr 11 2020

Review for Dr. Abbi

AND now that there is a shelter-in-place order, the doctor's office is providing virtual visits. thank you.

Veronica Apr 11 2020

Review for Dr. Cabansag

Terry L Davis Apr 10 2020

Review for Dr. Gaudiani

ConfidenceReturns Apr 07 2020

Review for Dr. Javaheri

Homer Apr 07 2020

Review for Dr. Mullens

Exceptional physician. The best doctor that I have ever had in my life. Incredible surgical skills. Frank. Honest. Trustworthy. He not only cares for your physical health, he gets to know you and your life. Wonderful conversationalist. Extraordinary.

Albert Cheng Apr 02 2020

Review for Dr. Anastassiou

Apr 01 2020

Review for Dr. Beyer

Suzanne Apr 01 2020

Review for Dr. Ng

He is very good and patience to what I had mentioned. He referred me for the specialist and accurately diagnosis my illness.

Mar 26 2020

Review for Dr. Wang

Val - San Francisco Mar 23 2020

Review for Dr. Abbi

Bob Maloney Mar 22 2020

Review for Dr. Rosenblatt

Mar 17 2020

Review for Dr. Halbrecht

Dave N. Mar 17 2020

Review for Dr. Valone

I had my left knee replaced by Dr. McGann in February of 2020. He did a great job, was very attentive, and my knee is healing beautifully. I would recommend him highly without reservation.

Mar 17 2020

Review for Dr. McGann

Thinking of you Dr Bohannon. Flash from Oregon. A couple of Radiology techs. Jolene and Stephanie

Mar 14 2020

Review for Dr. Bohannon

Salvador Castillo Mar 14 2020

Review for Dr. Gaudiani

Sean Baeyens Mar 10 2020

Review for Dr. McGahan

Philip Pacella Mar 08 2020

Review for Dr. Gaudiani

Dr. Kohli has been my gastroenterologist for about 15 years. He is a great physician, very knowledgeable and thorough. He provides understandable explanations, answers your questions, and works with you to select the most appropriate and affordable medications.

Patti G. Mar 07 2020

Review for Dr. Kohli

Dr. Sharma's skills (colonoscopy and report) rated Mar 06 2020

Review for Dr. Sharma

Very professional and thorough. Excellent doctor and person. Extremely approachable and friendly personality.

Ron Heddinger Mar 05 2020

Review for Dr. Colyvas

Warning! Awful Doctor. Rude and incompetent. Watch out! Stay away from this horrible person. He should not be allowed to practice medicine.

Mar 04 2020

Review for Dr. Maybury

Dr. Susan Maayah performed my subtotal abdominal hysterectomy in December 2019. She is friendly, humorous, and a careful listener. She did a fantastic job on the surgery, and I have recovered quickly.

Feb 29 2020

Review for Dr. Maayah

She was the worst doctor I have ever had to deal with. She doesn't listen, she doesn't call back when she is on call, and she made my situation critical both times I had to rely on her. Stay far away!!

Feb 28 2020

Review for Dr. Chow

Dismissive & easily annoyed. He walked in and saw me maybe 5 min. The nurse was more aware of what was going on then him & was more empathetic/caring

Feb 27 2020

Review for Dr. Chandra

I think Dr. Siu is terrific. She is very thorough and always takes her time to answer my questions.

Harriet Feb 26 2020

Review for Dr. Siu

Feb 24 2020

Review for Dr. Chan

Darcy Feb 22 2020

Review for Dr. Lovett

Dr. Pham is a very savvy and capable cardiologist, as well as a great teacher for the next generation of caring and well-informed doctors. He and his team not only saved my life, they had me feeling more hope and well-being when I left hospital also.

Nonfragile Feb 22 2020

Review for Dr. Pham

Dr Jhin was the only one who was able to diagnose my rash and help treat it. I don't understand what these reviewers mean about its all about money. maybe b/c her office is nice and she does cosmetics?

Feb 22 2020

Review for Dr. Jhin

Dr. Lin only spent 5 minutes with me and then referred to a whole series of procedures which are totally unnecessary. I didn't do it and got a second opinion from another specialist.

Feb 21 2020

Review for Dr. Lin

Dr. Hwang listens to patient's concerns, but he and his staff needs improvement for follow-ups.

Feb 21 2020

Review for Dr. Hwang

He is very knowledgeable, but knows too well about the medical insurance system meaning manipulation.

Feb 21 2020

Review for Dr. Lynch

I went to the CPMC Emergency Room. CPMC is an in network facility with Cigna. I did not select Dr. Peitz, nor to I recall ever seeing him. But he sent me a bill for 883 dollars and expected me to cover all of it. And his billing department was really nasty. AVOID!

Feb 21 2020

Review for Dr. Peitz

Benay Feb 21 2020

Review for Dr. Keller

I can't say enough about Dr. Naraghi. He was by far the most professional and well rounded dr that has ever treated me.

Aaron Christine Marks Feb 19 2020

Review for Dr. Naraghi

Patient abandonment is how I describe my experience with Dr. Walker.

Feb 16 2020

Review for Dr. Walker

Ugly

Feb 15 2020

Review for Dr. McCormack

Sought diagnosis & medical advice regarding a shoulder problem.

Feb 13 2020

Review for Dr. Anderson

Yes his wait times are unreasonable but he listens. I had a huge stye that wouldn't respond to medication so he had to surgically remove it. He skillfully removed it with no apparent scar. He is not touchy feely but very competent.

Rita Feb 13 2020

Review for Dr. Lee

Dr. Lief took his time and listened carefully. Great Doctor.

Joanie Feb 12 2020

Review for Dr. Lief

Richard DeNezza Feb 11 2020

Review for Dr. Meyer

Location

California Pacific Medical Center - Pacific Campus

2333 Buchanan St, San Francisco, CA 94115