Valleycare Medical Center

77%

Patients that would definitely recommend
7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Respiratory failure following surgery

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Valleycare Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Valleycare Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

He was very knowledgeable and also helped me to understand more what has been going on with my injury. He explains everything is detail, which many doctors I have seen for my injury have not

Jul 02 2020

Review for Dr. Behzadi

She is very thorough and patient when explaining options that are available for treatment. Friendly and professional.

Mike Mahoney Jul 01 2020

Review for Dr. Burgar

excellent visit that answered my questions about my current situation and options going forward ...and was able to get knee injection same day rather than another appointment- that saves me from another potential COVID exposure by being out in public.

GK Jun 27 2020

Review for Dr. Behzadi

Ashwin Jun 25 2020

Review for Dr. Salyapongse

Dr. Stine is for most an excellent surgeon. He is also a great listener. His instructions are clear.

Jun 25 2020

Review for Dr. Stine

Dr.Long is kindness and professional. I’m happy to have Dr. Long for my treatments.

Jun 25 2020

Review for Dr. Long

Treated for shoulder pain

Joseph Garcia Jun 24 2020

Review for Dr. Behzadi

DR. DAINER WAS VERY CLEAR IN EXPLAINING MY INJURY. THIS WAS MY FIRST APPOINTMENT WITH HIM AND I FEEL HE IS A KIND PERSON WHO HAS A GENUINE CONCERN FOR HIS PATIENTS. BLESSINGS ????

Jun 24 2020

Review for Dr. Dainer

A totally professional experience. Dr Burgar is a model for other physicians to emulate in her communication, knowledge, information, thoroughness and empathy.

Ronald A Chez MDA ta Jun 20 2020

Review for Dr. Burgar

Dr. Behzadi is a very gracious man and has a great bedside manner. He was comforting and encouraging. It was a pleasant visit except for the receptionists who were not friendly or very helpful.

Christine Isselhardt Jun 20 2020

Review for Dr. Behzadi

Dr Burgar is a pleasant, knowledgeable physician. I have complete confidence in her diagnosis as well as surgical abilities.

Val Smith Jun 19 2020

Review for Dr. Burgar

Dr Horner is unlike other hand Dr’s that I have dealt with, he took his time and answered all my questions. Highly recommend!

Jun 18 2020

Review for Dr. Horner

I had an appointment with Dr. Kankipati today and am most thankful that she is one of my doctors. Dr. Kankipati is compassionate, diligent and thorough. I know she will take good care of me. If the need arises, I will for sure recommend her to family and friends.

Jun 18 2020

Review for Dr. Kankipati

Jun 17 2020

Review for Dr. Burgar

Went in for my right knee, Dr Dainer came in assessed the situation took an x-ray explained what he thought was wrong set a treatment plan... very thorough I like that in a Doctor...

Chris Jun 17 2020

Review for Dr. Dainer

Thanks to Dr. Beckley and the staff. It has been an excellent experience - very professional, pleasant. Highly recommend the practice and my sincere thanks to Dr. Beckley!

Jun 17 2020

Review for Dr. Beckley

He took the time to listen, explain everything before he did it. I did everything possible to make me feel Comfortable before each procedure.

Brenda Mallard-george Jun 16 2020

Review for Dr. Dainer

As always, dr. Beckley and nurses are superb. I had many oral surgeries for my son’s Orthodontic works. Thank you.

Mom of two boys Jun 16 2020

Review for Dr. Beckley

DR Stine is a great doctor. I would highly recommend him to anyone needing surgery. He cares about his patients and listen to all my concerns.

kim thomassen Jun 12 2020

Review for Dr. Stine

So glad he was referred for my tooth. He is amazing and his staff are absolutely fantastic. I would recommend him to anyone.

liz Jun 10 2020

Review for Dr. Beckley

Dr stine!!! Really care about his Patient !! I would recommend him to anybody

Ricky Jefferson Jun 09 2020

Review for Dr. Stine

Dr. Behzadi was very professional and personable. He explained my condition thoroughly and provided some well considered courses of treatment.

Richard O. Jun 04 2020

Review for Dr. Behzadi

Clear and easy terminology on understanding on whats best for my injured area

Jose Reyes Jun 04 2020

Review for Dr. Dainer

Bill Schramer Jun 04 2020

Review for Dr. Veeragandham

Patrick Buchanan Jun 04 2020

Review for Dr. Dainer

Great Dr, highly recommend. Easy to communicate with and very sharp.

Glenn Rhodes Jun 04 2020

Review for Dr. Burgar

Very knowledgeable, kind physician and surgeon. His process protocol on addressing orthopedic issues is to work through least invasive initiatives first and surgery as a final option.

RDG Jun 03 2020

Review for Dr. Stine

Dr Jupina is straight forward yet caring & sympathetic.

DeAnne May 30 2020

Review for Dr. Jupina

Didn’t have to wait long at all Dr Porter spends all the time you need and is very informative

Darcy Kelly May 30 2020

Review for Dr. Porter

Excellent doctor!!! Thank you Dr. Dainer

Alexander Guitron May 30 2020

Review for Dr. Dainer

Kris McDonnell May 29 2020

Review for Dr. Burgar

Office visit was great but just a little bit longer visit than I expected.. The staff members are nice as well..

May 28 2020

Review for Dr. Horner

May 28 2020

Review for Dr. Jupina

Very professional and compassionate

Tracy Merritt May 28 2020

Review for Dr. Behzadi

May 28 2020

Review for Dr. Burgar

Great visit for all of these us.

May 27 2020

Review for Dr. Gagnon

Great surgeon! The absolute best!

May 23 2020

Review for Dr. Dougherty

Dr Burgar and her staff are Outstanding. Their commitment to walked me through my care plan and presenting me with all options of care is the best bar none.

Courtney May 22 2020

Review for Dr. Burgar

As always a great visit with Dr Stine. I have a great deal of faith in him as my orthopedic doctor. Lots of compassion and just a great dictor

Debbie May 22 2020

Review for Dr. Stine

Dr Burgar was pleasant while being informative about my injuries and their management to effective healing. She answered my questions about both injuries. She is managing my hand. The next day I was to see the knee doc. She made. Sure I would have the information to not injure myself further.

May 21 2020

Review for Dr. Burgar

Been a client for years. Dr Jupina for ulna fracture in 2003, hip discomfort recently and now cracked kneecap. He listens to you. He is frank with you about your injury or condition. He answers your questions. He will make sure he understands how you injury happened.

May 21 2020

Review for Dr. Jupina

He was very nice and took his time looking at my hand. He did some test. Talked to me about my options and was truthful about my injury and outcome.

May 21 2020

Review for Dr. Behzadi

Really good Dr. Does a really good job.

May 21 2020

Review for Dr. Behzadi

To long but he is a GREAT doctor. Sometimes is worth it. But right now how the world is, is better in and out ASAP.

Gumaro Tapia May 20 2020

Review for Dr. Dainer

Today's visit was with Dr. Josh Lem. It went well.

Patricia Broadman May 19 2020

Review for Dr. Stine

I have been a patient of Dr. Pamela Wang since moving to the East Bay in 1999. She is by far the Best of he Best. I could not see myself trusting anyone else with my physical or emotional care ever. I love her.. Michele Sarkisian

Michele Sarkisian May 19 2020

Review for Dr. Wang

Amanda B May 19 2020

Review for Dr. Burgar

Dr Dainer is awesome! He has taken care of me for year. I trust him and appreciate all he does for me. He’s the best doctor in his field period.

Richard Baeza May 16 2020

Review for Dr. Dainer

Doug M. May 16 2020

Review for Dr. Dainer

May 15 2020

Review for Dr. Tseng

Very friendly environment, all personnel are very friendly.

Chinh Chau May 15 2020

Review for Dr. Horner

Excellent care and competent

Paul McDonald May 15 2020

Review for Dr. Horner

Extremely courteous friendly helpful informative interested concerned and caring. First doctor I’ve been to that’s reached out that much to go out of their way ??!

Poppy Russell May 15 2020

Review for Dr. Burgar

Exceptional care throughout process. Very thankful that I was able to reschedule my surgery appointment 3 months sooner, during shelter in place besides. Amazing. Great doctor, staff and therapist. Highly recommended!

Steven Ficarra May 14 2020

Review for Dr. Burgar

Beverly Wahlig May 14 2020

Review for Dr. Porter

Dr Stein is an excellent surgeon and always explains things clearly and thoroughly. He is very personable.

May 13 2020

Review for Dr. Stine

As someone who makes a living with my hands and have needed specialized attention several times over the years, Dr Burgar is my go to Doctor. Her bedside manor and attention to your needs is beyond words.

May 12 2020

Review for Dr. Burgar

My first visit to Dr. Tan, very nice experience and friendly staff from check in to check out.

Betty May 09 2020

Review for Dr. Tan

have been seeing Dr.Behzadi for couple years. He provides a wonderful service with his assistant Kim and with all his team members. I would definitely recommend him to my family and friends!

Mahasty May 08 2020

Review for Dr. Behzadi

Leslie Sosnick May 07 2020

Review for Dr. Jupina

Martin Young May 06 2020

Review for Dr. Sethi

routine check up

abdul ali May 06 2020

Review for Dr. Jupina

I am very grateful that you have been treating me for bursitis. Its not a serious physical issue, but it has inhibited my mobility at times. Thank you for your very competent and gracious treatment. I highly recommend your services as a doctor to anyone needing help in your specialty area.

Sharon L. Merrill May 03 2020

Review for Dr. Stine

Carrie L. Alcantara, LVN May 02 2020

Review for Dr. Chee

He is grate

Nazan Birol Apr 30 2020

Review for Dr. Stine

Dr Behzadi and his staff have treated my Mom for several years with Knee and Hip Surgery’s. All of his work before, during and after surgery for her has been exceptional!!! Thank you Dr Behzadi.

Apr 25 2020

Review for Dr. Behzadi

He did a Valve repair in dec 2019 and I was a bit scared, but he took the time to make sure I fully understood the procedure. He was amazing. Thank you.

J.Lopp Apr 24 2020

Review for Dr. Dharan

Dr. Burgar is a very good listener. She and her staff spent quality time to discuss all options and provided good care. Office staff are very efficient in interacting with patients while checking in and scheduling follow up appointments.

Apr 24 2020

Review for Dr. Burgar

Tim Apr 24 2020

Review for Dr. Veeragandham

Dr. Stine is one of the better doctors i have been to. He understands athletes and always has a solid plan to get you back to action.

Vinny S Apr 23 2020

Review for Dr. Stine

Dr. Kleimeyer is very professional, understanding and compassionate. He took the time to explain my issue and multiple ways to correct it. He is my hero. I was in a lot of pain and when I woke up from surgery not an ounce of pain left. He gave me my life back. Thank you!!

jennifer bettenhausen Apr 23 2020

Review for Dr. Kleimeyer

Great bedside manner and his PA too. Highly recommend.

Mike Guerra Apr 23 2020

Review for Dr. Wolfe

I’m a very active person and injure myself more often than I like to admit to. Dr Stine puts me back together frequently so that I can get back out there. (ACL tear, ankle tear, neck, lower back.) I’ve trust him so much that I trusted him with my daughter’s knee as well.

Ruth R Apr 22 2020

Review for Dr. Stine

It was my first time meeting him the doctor it went very well very pleasant make sure I understood everything he was talking about and very professional and made me feel comfortable It was a great experience

Mike Ortega Apr 22 2020

Review for Dr. Jupina

He and his team are very compassionate with the care for me.

Fredrick Price Apr 21 2020

Review for Dr. Behzadi

Dr. Elrashidy and his staff were kind, caring, courteous and efficient. Dr. Elrashidy was very thorough as he discussed with me my medical issue.

ANGELIA WILLIAMS SKIDMORE Apr 19 2020

Review for Dr. Elrashidy

Dr. Behzadi is a great physician who take care of my neck pain and always cares about his patients. Thank you Dr. Behzadi, every time after visit I feel great!

Shahab Apr 18 2020

Review for Dr. Behzadi

Comfortable & easy. We were able to communicate clearly about my injury & Discuss our plan of action.

Shane Pico Apr 17 2020

Review for Dr. Stine

Dr. Jupina has been there for me for many years. He is so professional, caring. He explains everything, I had two surgeries. He is kind and has a big smile on his face when you show your improvement. He is awesome !!

Susanne Heist Apr 16 2020

Review for Dr. Jupina

Excellent, patient, explained the issue well, very good bedside manners, and thorough. He explained what I could do to improve my issue and asked for a follow up.

PY Baynard Apr 06 2020

Review for Dr. Behzadi

Horrible experience. Unreachable and never went over my MRI with me.

Apr 03 2020

Review for Dr. Han

Dr ALPER has been my physician for a number of years. He is absolutely a kindhearted man. He takes time to listen. He cares.

MarieFrance Tran Mar 31 2020

Review for Dr. Alper

Mar 25 2020

Review for Dr. Talwar

Dr Kazemi, Saved my life. In my opinion he is the best doctor in his field. He is extremely professional with excellent bedside manner I’m alive today because of his dedication to saving lives

William Willy Guillen Mar 24 2020

Review for Dr. Kazemi

I trust Dr. T. Peter Wong's medical advice, he has always provided me with the best care for me and my family.

Liz4x5 Mar 11 2020

Review for Dr. Wong

L. deSantiago Mar 09 2020

Review for Dr. Beckley

Mar 07 2020

Review for Dr. Elrashidy

Dr. Van Gompel is Great! He took the time to get to know me and listened to my concerns. He was able to treat the problem with my ankle right away. I am so thankful for his help! I highly recommend Dr. Van Gompel for your foot and ankle needs.

Mar 05 2020

Review for Dr. van Gompel

I had a pace maker implant performed by Dr. Ng from my first appointment with him to the completion and follow up he was courteous, clear and precise while explaining the implant procedure. His staff in the OR room and the hospital Staff were excellent.

James "Jim" Taylor Mar 01 2020

Review for Dr. Ng

A mended heart and a new life Feb 25 2020

Review for Dr. Khan

Gene S. Feb 24 2020

Review for Dr. Sethi

Professionalism and Compassion at its Best Feb 20 2020

Review for Dr. Khan

My husband was in desperate need of help, and Dr. Rovner's staff did an amazing job finding him the two appointments he needed to solve his problem. Highly recommend this office.

Feb 15 2020

Review for Dr. Rovner

Feb 11 2020

Review for Dr. Kazemi

Feb 05 2020

Review for Dr. Eaton

Always do compassionate and really hears us!

Karen Jan 30 2020

Review for Dr. Tjoe

Location

Valleycare Medical Center

5555 W Las Positas Blvd, Pleasanton, CA 94588