San Leandro Hospital

54%

Patients that would definitely recommend
16% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
52%

Patients who gave a rating of 9 or 10
17% lower than the national average

54%

Would definitely recommend
16% lower than the national average

San Leandro Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%35%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%66%

San Leandro Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Eden Jun 16 2020

Review for Dr. Perez

Dr. Franko was fast with my visit. I wasn’t waiting around and spent maybe all of ten minutes there. Helped me a lot with my broken hand both visits. Highly recommend him.

May 11 2020

Review for Dr. Franko

My 12 yo son saw Dr. Franko for a sports-related hand injury and the doctor explained everything (x-ray, care, after-care, etc.) clearly and made us feel very at ease. Follow up appointment was just as smooth. Also, he was on time for both appts which I really appreciate.

DHenderson May 07 2020

Review for Dr. Franko

Melony Harris May 05 2020

Review for Dr. Franko

he is a great doctor

debra Apr 30 2020

Review for Dr. Franko

I have been using Dr. Rosenthal for several years now and have found him friendly and outgoing. He seems to be very competent and I have never found anything to fault him for. His staff is friendly and outgoing.

Tom Kunich Mar 09 2020

Review for Dr. Rosenthal

Feb 22 2020

Review for Dr. Franko

Mark O Feb 06 2020

Review for Dr. Franko

Dan Jan 30 2020

Review for Dr. Franko

KO Jan 18 2020

Review for Dr. Franko

Dr. Franko was completely professional. He listened to my concerns and questions and gave me forthright answers without any "spin." I am glad that I was referred to him.

GB, Castro Valley Jan 17 2020

Review for Dr. Franko

Friendly staff and super fast service from Dr. Franko, I recommend going to Dr. Franko for any hand problems. I’m very happy he made my thumb feel so much better. Hopefully I don’t have to go again. Thank you staff and Dr. Franko for all you do.

Jan 17 2020

Review for Dr. Franko

Friendly staff and Dr. Got right in to see Dr. Explained everything to me and made me feel comfortable. Very knowledgeable and caring.

Kim Pastore Jan 16 2020

Review for Dr. Franko

Josh Dec 30 2019

Review for Dr. Franko

Lori Nov 21 2019

Review for Dr. Franko

Larry Tabor, DDS in Castro Valley, CA - Oct 27 2019

Review for Dr. Stuffmann

He started by reading a chart that said my injury was from soccer. It was from a bike. I asked for pain pills and was denied in a tone that didn’t make me feel comfortable.

Stephen Oct 11 2019

Review for Dr. Franko

Great, great doctor

Maria Bilinski Oct 07 2019

Review for Dr. Franko

WOW! I was really impressed. Dr. Franco immediately knew what was wrong with my hand (torn ligament) explained the treatment and prognosis. I know now what to do and how long the healing should take. THANKS!

Oct 04 2019

Review for Dr. Franko

Dr. Franco was very informative and he took time to make sure I understood my condition and the treatment. He answered all the questions I had. It was a very good visit.

Sep 30 2019

Review for Dr. Franko

Roya Sep 27 2019

Review for Dr. Franko

Kris Roberts Sep 25 2019

Review for Dr. Franko

Friendly professional staff! Dr. Franko is wonderful! Very informative & gentle. I would highly recommend Dr. Franko.

Sep 20 2019

Review for Dr. Franko

My visit was quick and straight to the point. I was very pleased with the Dr.Franko's prompt analysis of my situation.

Aug 21 2019

Review for Dr. Franko

Kathleen Hearty Jul 31 2019

Review for Dr. Franko

Dr Franks treated my husband for a work injury and he had nothing but good things to say! He didn’t have to wait, had good communication and answered all of his questions through this care.

Jun 29 2019

Review for Dr. Franko

He is very friendly and knows what he is doing. He actually listens to what you say. I would recommend anyone to go there. His staff is very nice and helpful too

Beth johannes in FREMONT, CA - Jun 14 2019

Review for Dr. Franko

Personalized care, clear answers to follow-up questions, office responsive to additional questions and paperwork needs.

Jun 07 2019

Review for Dr. Franko

Dr.Franko is extremely kind and will provide all care in an efficient manner. His staff is also extremely kind and welcoming. First visit was yesterday and they took care of me right away. I would highly recommend Dr.Franko.

May 10 2019

Review for Dr. Franko

Dr. Franko I really appreciate your time and care for me, you was incredibly friendly and professional. Thanks for your good care and concern Your manner put me at ease, because of you, I am doing very well. You are truly a remarkable doctor. Thank you for the kindness and respect you showed me.

May 09 2019

Review for Dr. Franko

The staff was very nice and professional thanks to doctor Franco for all his attention.

May 05 2019

Review for Dr. Franko

May 04 2019

Review for Dr. Franko

May 03 2019

Review for Dr. Perez

May 03 2019

Review for Dr. Franko

Staff was knowledgeable.

May 03 2019

Review for Dr. Franko

Dr. Franko listened to my concerns and addressed each one of them and I left the office, knowing what to expect I highly recommend Dr. Franko to anyone.

May 01 2019

Review for Dr. Franko

Great service from entire staff. Dr. Franko explained everything really well. Thank you!

Apr 12 2019

Review for Dr. Franko

Apr 11 2019

Review for Dr. Franko

Ken Green Mar 14 2019

Review for Dr. Franko

Dr. Franco is very professional and his staff were very courteous making the office visit quick and easy. Highly recommend!

Mar 12 2019

Review for Dr. Franko

Dr Yu is an outstanding podiatric surgeon. She performed reconstructive surgery on my left foot and I feel like I have a new lease on life. I can't say enough good things about her.

Bill Roman in San Jose, CA - Mar 07 2019

Review for Dr. Yu

Totally impressed with Dr. Franko. Very informative and thorough on his explanation. I learned a lot on that brief visit. Thank you so much!

Mar 01 2019

Review for Dr. Franko

I have a good experience with Dr Franko. He was very accommodating and nice. The staff especially his assistant Marcela was very nice and very helpful as well. I will surely recommend Dr Franko to my family and friends.

Fremont, CA - Feb 25 2019

Review for Dr. Franko

I feel excellent I very grateful for all you guys doctor y enfermeras

Yaqueline Martinez Mulen in Oakland, CA - Jan 31 2019

Review for Dr. Franko

Prameeka in Hayward - Jan 17 2019

Review for Dr. Franko

Did not review my medical history and did not look at my MRI asked me if I had my paperwork because he didn't have any of my information very unprofessional and rude

Dec 27 2018

Review for Dr. Franko

Kerry in Tracy, CA - Dec 05 2018

Review for Dr. Franko

Ann in Hayward, CA - Dec 05 2018

Review for Dr. Franko

HAYWARD, CA - Nov 29 2018

Review for Dr. Franko

Dr. Franco is knowledgable, patient, and informative. After my consultation, I fully understood my options and pros and cons of each choice.

Piedmont - Nov 29 2018

Review for Dr. Franko

Dr. Franko was very thorough in explaining my diagnosis. He’s very friendly and i will definitely recommend him to everyone.

Jc Perez in SLZ, CA - Nov 28 2018

Review for Dr. Franko

San Lorenzo, CA - Nov 02 2018

Review for Dr. Franko

One of the best experiences with a doc I have had in a long time. Highly recommend.

Oct 23 2018

Review for Dr. Franko

Great experience! Dr. Franko was able to diagnose the issue quickly, explained the reason and offered treatment, which worked!

Oct 22 2018

Review for Dr. Franko

He was the third hand specialist I’d seen. No God Complex here! He, actually, listened to me! He was very thorough and, honest in his evaluation, willing to admit when there was something he wasn’t sure of. I’m very happy with his approach and confident that he’ll do his best for me.

Lora Torgessen in Oakland, CA - Oct 18 2018

Review for Dr. Franko

Dr. Franko is a fabulous, caring, Harvard Medical School trained orthopedic surgeon. He gave me great care, fixed my broken bone, and even called me once personally to check in on me. This is the doctor you want to care for you. smart and compassionate.

Jackie/tejaswini in castro valley - Oct 09 2018

Review for Dr. Franko

I work in a field requiring fine control of my dominant hand. Dr. Franko addressed my injury and concerns in great detail. He is personable and knowledgable.

njc in Oakland, CA - Sep 06 2018

Review for Dr. Franko

I developed bursitis in my elbow and was referred to Dr. Franko. He was great in all respects - easy to get appointment, friendly, efficient office, and Dr. Franko was knowledgeable, quick and friendly as well.

Christopher P. in Oakland, CA - Aug 31 2018

Review for Dr. Franko

Dr. Frank and his team are wonderful, caring and helpful??

Arlene C. Costa in Hayward, CA - Aug 13 2018

Review for Dr. Franko

Patrick O'Neill in Castro Valley, CA - Aug 12 2018

Review for Dr. Franko

Dr Franko, everyone his office, and the PT office across the hall are knowledgeable, friendly, and caring!

Barbara Aug 11 2018

Review for Dr. Franko

Pleasant, skillful practitioner! Two quick shots, a little after care info and done! Within one week, pain free!! Highly reccomend.

Daniela Ammerman Aug 11 2018

Review for Dr. Franko

Ben in San Leandro, CA - Aug 11 2018

Review for Dr. Franko

Linda in Castro Valley, CA - Aug 09 2018

Review for Dr. Franko

I'm so glad I was referred to Dr. Franko. My appointment was less than 10 minutes and he was more help to me within that time frame than my first doctor was. He knows what he’s talking about allowing me to leave his office with the reassurance I needed about my sprained wrist.

Angelina in Hayward, CA - Aug 08 2018

Review for Dr. Franko

This was my second visit. He is very caring and made me feel at ease.

Laura in CA - Jul 11 2018

Review for Dr. Franko

I broke my arm snowboarding pretty bad and Dr. Franco gave me excellent care in fixing it. I had to have surgery and physical therapy all of which was done with utmost professionalism and quality.

Tristan in San Francisco, CA - Jul 05 2018

Review for Dr. Franko

roch pastore in hayward, ca - May 31 2018

Review for Dr. Franko

I do not trust that she has my best interests in mind over her bank account. Money seems to be her main motivation to becoming a doctor.

Paul in Oakland, CA - May 23 2018

Review for Dr. Yu

I would recommend Dr. Franco he was thorough and fast. I am very happy with the care he gave me and I continue to heal and he let me know if I have to go back to see him then make an appointment.

Jayne in Hayward, CA - May 16 2018

Review for Dr. Franko

Apr 25 2018

Review for Dr. Franko

Absolutely the BEST.

Stuart in Berkeley, CA - Apr 06 2018

Review for Dr. Richards

Dr. Richard's was great! He explained things in a way that I could understand and made sure to answer all of my questions before the procedure. The surgery went off without a hitch and I am already having full use of my hand again after only 2 weeks!

Mar 22 2018

Review for Dr. Richards

Dr. Franko was very thorough in his examination and his course of treatment.

Chris Hansen in Castro Valley - Feb 13 2018

Review for Dr. Franko

Kari Flockoi in Castro Valley, CA - Feb 01 2018

Review for Dr. Franko

Dr. Franco is an amazing doctor with great bedside manor! He is one of a kind and is an expert in his craft! I would definitely recommend him to anyone in need of a hand specialists

Kimberly Alexander in Oakland, Ca - Jan 26 2018

Review for Dr. Franko

Dr Franco , what a great doctor, so knowledgeable, sincere about his patients. I highly recommend him. Very professional, excellent takes time to explain and uses step by step. Excellent again if you a real specialist on your side go with dr Franco ..

Rick in San Leandro - Jan 20 2018

Review for Dr. Franko

Dr. Franko listens, explains options and actions in clear, easy to understand language. He is thoughtful, efficient, painless and excellent. If you need hand surgery, he's the one.

Jan 19 2018

Review for Dr. Franko

Sandra in Pleasanton, CA - Dec 29 2017

Review for Dr. Franko

Dr. Richards takes time to explain the medical care and answer all questions thoroughly. His interaction and demeanor help establish trust in his care plans. Back office staff is friendly and knowledgeable. Conveniently located with X-ray and MRI available in office.

Dec 24 2017

Review for Dr. Richards

Mertice Williams in Sacramento, CA - Dec 15 2017

Review for Dr. Franko

James Pantig in San Lorenzo, CA - Dec 08 2017

Review for Dr. Franko

Judy Holliday in Castro Valley, CA - Nov 13 2017

Review for Dr. Franko

Dr Franko is a competent and compassionate surgeon who I would recommend without reservation!

Simon G in SF, CA - Nov 10 2017

Review for Dr. Franko

It is rare that you find a doctor that is so dedicated to his craft. I could tell that Dr. Abeles hears about the patients and cared about me as an individual. He made me feel at ease when I needed shoulder surgery last month and now I am almost fully recovered thank you

Paju in Martinez, CA - Nov 07 2017

Review for Dr. Abeles

Donald in Castro Valley, CA - Nov 02 2017

Review for Dr. Abeles

Oakland, CA - Oct 24 2017

Review for Dr. Abeles

Just superb! DrA is great!!!

Roberto F in CA - Oct 21 2017

Review for Dr. Abeles

Had so much pain in my hand when I walked in I was unable to use my hand. One week later, I was able to resume most things. Six weeks later and I'm as good as new! Great office. Great doctor.

rodeo - Oct 13 2017

Review for Dr. Franko

karen in orinda, ca - Oct 05 2017

Review for Dr. Richards

This is the second time I have gotten an injection for my carpal tunnel in my wrists. The first lasted about 11 months and the pain is totally gone. I have the same results with this second injection. Dr Franko was very kind and understanding about my fears.

Barbara in Hayward, CA - Oct 04 2017

Review for Dr. Franko

I enjoyed Dr. Franko's professional assessment of my condition. He took the time to explain the problem and its various treatment options. I would definitely recommend Dr. Franko to anyone needing an orthopedic specialist.

Carl Anderson in SanOakland, CA - Sep 11 2017

Review for Dr. Franko

I visited Dr. Franko recently for an existing shoulder pain and tennis elbow that keeps flaring up. He was very knowledgeable and honest with his findings. The professionalism I received was great!

Angela in Hayward - Aug 27 2017

Review for Dr. Franko

Very good visit with Dr. Franko.

San Mateo, CA - Aug 26 2017

Review for Dr. Franko

Dr. Franko was a God-send, after a serious injury I suffered to my left index finger. Having completely severed the tendon in the finger, I thought I might lose it, but Dr. Franko`s skill and expertise have me on the road to a Great Recovery !!!! The man is not just my Doctor. He is my Friend.

John Sousa in San Leandro, CA - Aug 24 2017

Review for Dr. Franko

Dr. Franko has provided excellent care to our elderly grandmother who had a hip and leg fracture. His office has been very friendly and flexible as we had to re-schedule our appointment several times. Highly recommended to anyone!

Jagjit Sandhu in Hayward, CA - Aug 24 2017

Review for Dr. Franko

Location

San Leandro Hospital

13855 E 14th St, San Leandro, CA 94578

Frequently Asked Questions

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