Saint Rose Hospital

66%

Patients that would definitely recommend
4% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

66%

Would definitely recommend
4% lower than the national average

Saint Rose Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Saint Rose Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr. Nguyen was kind and took the time to talk to me about my conditions. He gave me proper care during my visit to the ER, very fortunate to see him in April. He made a followed up call few weeks after visit to see how I was doing. Thank you for caring.

Jul 31 2021

Review for Dr. Nguyen

S. Mor Jul 20 2021

Review for Dr. Franko

Dr Truong is a caring and conscientious doctor . He has been caring for my parents for more than 10 years . He always responds timely to our phone calls regarding my parents health issues during the pandemic . I highly recommend dr. Truong

Anh Jul 14 2021

Review for Dr. Truong

I felt like all my concerns were answered and left with a sigh of relief my hands were in "good hands"

Me Bruce Jul 01 2021

Review for Dr. Besh

Dr. Shetty is very knowledgeable and always listens. She never makes you feel like she has one foot out the door. She and her staff are very nice and welcoming.

Lori B Jun 29 2021

Review for Dr. Shetty

Location

Saint Rose Hospital

27200 Calaroga Ave, Hayward, CA 94545

Frequently Asked Questions

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