Kaiser Permanente Walnut Creek Medical Center

70%

Patients that would definitely recommend
Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Respiratory failure following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

70%

Would definitely recommend
Equal to the national average

Kaiser Permanente Walnut Creek Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Kaiser Permanente Walnut Creek Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%40%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Horrible bedside manners. Does NOT have the patient’s best interest. Beware!

Nov 21 2020

Review for Dr. Kondratiouk

Monica Richardson Oct 25 2020

Review for Dr. Ramirez

Unbelievably kind. Took the time to listen to all my symptoms before even going though all the tests results and even showed me my actual CT scan. He taught me more in half an hour about my condition than any other doctor has done for me.

RJ Jun 14 2020

Review for Dr. Dayoan

Dr. Liu Is easy to talk to and caring. She is quick to move to the next step of treatment or test. Always answers messages quickly.

Zeljko and Nancy Barancic Mar 11 2020

Review for Dr. Liu

Gary P. Dec 30 2019

Review for Dr. Spivak

Location

Kaiser Permanente Walnut Creek Medical Center

1425 S Main St, Walnut Creek, CA 94596

Frequently Asked Questions

Where is Kaiser Permanente Walnut Creek Medical Center located?

Has Kaiser Permanente Walnut Creek Medical Center won any recent awards from Healthgrades?

Does Kaiser Permanente Walnut Creek Medical Center score well in safety ratings?