Kaiser Permanente Walnut Creek Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2017)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2017)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2017)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2017)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

72%

Would definitely recommend
2% higher than the national average

Kaiser Permanente Walnut Creek Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Kaiser Permanente Walnut Creek Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%40%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Jul 16 2019

Review for Dr. Rockson Liu, MD

May 28 2019

Review for Dr. Ravinder Gupta, MD

terrible: completely dismissive, disinterested and unsympathetic after major valve surgery. ended up back in the ER the day after an appointment with him to report problems which he dismissed as "not as bad as another patient he saw who was a "lot younger" than I was.

May 27 2019

Review for Dr. Garwood Gee, MD

Jan 12 2019

Review for Dr. Rockson Liu, MD

I absolutely love Dr Creevan and his staff! My son came in with a referral because of lots of dental issues, and he made my son feel comfortable, welcome and fixed him right up. We feel at ease with our son going to this office. Highly recommend.

Livermore, CA - Sep 10 2018

Review for Dr. Patrick Creevan, DDS

in Pleasanton, CA - Aug 28 2018

Review for Dr. Dennis Song, MD

Aug 21 2018

Review for Dr. Alan Lee, MD

Brentwood, CA - Jun 26 2018

Review for Dr. Martha Turchyn-Mazuryk, MD

in Danville - Nov 08 2017

Review for Dr. Rockson Liu, MD

in Antioch, CA - Oct 05 2017

Review for Dr. Charles Bouch, MD

in Concord, CA - Sep 29 2017

Review for Dr. Rockson Liu, MD

Dr. Rockson Liu is a considerate, personable and outstanding surgeon who has our highest respect. We give him a 10 star rating.! He will be greatly missed. Most sincerely, David and Dianna Podva

Pleasant Hill, CA - Sep 22 2017

Review for Dr. Rockson Liu, MD

in Walnut Creek, CA - Sep 14 2017

Review for Dr. Rockson Liu, MD

in Livermore, CA - Sep 06 2017

Review for Dr. Rockson Liu, MD

in San Ramon, ca - Aug 18 2017

Review for Dr. Rockson Liu, MD

in San Ramon, CA - Aug 17 2017

Review for Dr. Rockson Liu, MD

Brentwood, CA - Mar 25 2017

Review for Dr. Pascal Fuchshuber, MD

in Orinda, CA - Jan 28 2017

Review for Dr. Dan Kemper, MD

in San Ramon CA - Nov 17 2016

Review for Dr. Kathleen Manning, MD

Saw Dr. Freshman at Kaiser in Walnut Creek for total colectomy and ileoanal J-pouch reconstruction. I had a lot of complications but he handled them all well. This was 6 yrs ago and the reconstruction is still holding. Could not of had a better surgeon to communicate with or treat my condition.

in East Palo Alto, CA - Sep 18 2016

Review for Dr. Steven Freshman, MD

I had several emergency problems going on at once and my experience with Dr. Turchyn really calmed me down. She's been extremely caring and has responded well to all emails, as well as referring me to a surgeon. She performed an endoscopy, followed by an office visit and a phone call.

Pleasanton, CA - Aug 23 2016

Review for Dr. Martha Turchyn-Mazuryk, MD

in Pleasanton, CA - Jul 04 2016

Review for Dr. Howard Young, MD

in Oakland, CA - Apr 24 2016

Review for Dr. Javier Deleon, MD

in Martinez, CA - Apr 10 2016

Review for Dr. Daniel Paik, MD

Doctor Paik is an excellent doctor. He is a very skilled and knowledgable doctor. He truly cares for his patients. I felt so lucky to have been refered to him and would highly recommend him.

in Pleasanton, CA - Mar 25 2016

Review for Dr. Daniel Paik, MD

in Bay Point Calif - Feb 06 2016

Review for Dr. Michael Fein, MD

Outstanding! Dr. Liu changed my life and I am very grateful. Thank you.

Aug 05 2019

Review for Dr. Rockson Liu, MD

Excellent surgeon- I'm very happy with the outcome of my knee replacement surgery.

Apr 26 2019

Review for Dr. Stefan Jibodh, MD

Completely present for our family. I was so impressed with his communication skills and caring. Highly recommend.

Mar 16 2019

Review for Dr. Daniel Paik, MD

I had a wonderful experience with this surgeon. His demeanor is caring and calm.

Aug 30 2018

Review for Dr. Steven Freshman, MD

Dr Kemper is a kind compassionate surgeon and put my fears to rest immediately upon meeting with him

in dublin, CA - Dec 19 2017

Review for Dr. Dan Kemper, MD

If you want to know who the best surgeons are ask the nurses who work with them. Nurses love Dr. Jibodh!!

in Concord, CA - Mar 10 2016

Review for Dr. Stefan Jibodh, MD

Dr. Paik is an excellent doctor, would highly recommend him for woman.

in Jamestown ca - Feb 12 2016

Review for Dr. Daniel Paik, MD

Location

Kaiser Permanente Walnut Creek Medical Center

1425 S Main St, Walnut Creek, CA 94596