Kaiser Permanente Oakland Medical Center

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Spine Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Orthopedic Surgery Excellence Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Spine Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

4 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Kaiser Permanente Oakland Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Kaiser Permanente Oakland Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Mitzi didn’t introduce herself and she treated me as if I were less than. Outside of this I think she’s very good at what she does and knows her stuff but her behavior toward me was unkind.

Jun 15 2020

Review for Dr. Williams

He’s competent and knows his stuff but you might be not able see that because his bedside manner is poor and he seems to treat staff, that may not be “physician level” as less than.

May 19 2020

Review for Dr. Pollard

I have witnessed her care for friends and family with compassion and competence. Is it surprising given that Love is in her name?

May 17 2020

Review for Dr. Virk

This doctor is so amazing,so understanding and listen to every word I told him about my pain and did my surgery and after care with such professionalism I can’t ever thank him enough. This man is amazing to say the very least.

Cynthia Stafford Feb 12 2020

Review for Dr. Kazantsev

M. Joyce Cadwalader Jan 03 2020

Review for Dr. Ashiku

Dr. Grimsrud was a pleasure to meet with and performed a total hip replacement with anterior approach that is healing well. After 4 weeks I was walking about 3 miles without an aid. The whole team at Kaiser Oakland and San Leandro were terrific.

Jul 22 2019

Review for Dr. Grimsrud

Max in CA - Jun 19 2019

Review for Dr. Ford

May 14 2019

Review for Dr. Bonnes

Dr. K was experiened, professional, and completed a serious and complicated surgery on me with no infection and no complications.

Mar 06 2019

Review for Dr. Kazantsev

A compassionate listener. Explains things so children can understand. My 11 year old found him to be very nice and easy to talk to.

Mar 06 2019

Review for Dr. Quirino

Oakland, CA - Feb 20 2019

Review for Dr. Li

I radically differ with your prior ratings, having had Dr. Stumpf [off-and-on] many years, always with excellent results. Rating discrepancies, such as these, call the whole system into disrepute

Phillip B. Scott in Berkeley, CA - Feb 19 2019

Review for Dr. Stumpf

A very skilled surgeon.

CA - Dec 18 2018

Review for Dr. Grimsrud

As a patient Dr. Grimsrud is an excellent physician in all respects.

JP in Danville, CA - Dec 16 2018

Review for Dr. Grimsrud

Wonderful, wonderful doctor! Just had the Prostate Artery Embolization done on my husband two weeks ago, and for the first time in nearly three months, my husband is off of the catheter and feeling great. Flly functional! We both highly recommend Dr. Hastings and his excellent staff!

Charles and Trula Floyd in Half Moon Bay, CA - Nov 08 2018

Review for Dr. Hastings

Vincenza is a compassionate person who really cares about her patients. She offers constructive advice and insight to the deeper issues. I feel comfortable sharing my feelings with her.

Oakland, CA - Oct 25 2018

Review for Vincenza Baldino

Alameda, CA - Sep 25 2018

Review for Dr. Kazantsev

Paul in San Rafael, CA - Mar 14 2018

Review for Dr. Gill

Mar 01 2018

Review for Dr. Slucky

Dr. Tamplen is an exceptional surgeon, I couldn't be happier with the results.

Feb 08 2018

Review for Dr. Tamplen

Sunnyvale, CA - May 31 2017

Review for Dr. Adey

Dr. Wang is Excellent! Procedures and followup results for a routine colonoscopy were performed with skill and finesse. Dr. Wang's surgical staff were all top-notch!

Anne T. in Oakland, CA - Apr 12 2017

Review for Dr. Wang

Very cynical and doesn't spend much time listening to the pt. Jsut nods his head. One of my worst experiences.

Oakland, CA - Feb 07 2017

Review for Dr. Baer

Excellent ER care!

El Cerrito, CA - Dec 30 2016

Review for Dr. Quaas

Barbara Bernard in Hyde Park, MA - Dec 29 2016

Review for Dr. Ashiku

Ed in San Francisco, CA - Dec 05 2016

Review for Dr. Rossman

Dr. Valadao repeatedly ignored my suffering with sidee effects of treatment to the point at which I was forced to find a different doctor. Not only, but she would tell me she would not help, she simply waited until she was unavailable.

Paul Loverde in Berkeley, CA - Nov 19 2016

Review for Dr. Valadao

Lisa Ruben in Oakland, CA - Oct 14 2016

Review for Dr. Kiang

Albert Garcia Jr. in Fair Oaks, CA 95628 - Oct 05 2016

Review for Dr. Hastings

Sep 19 2016

Review for Dr. Singh

Doctor Vellotta is a very caring and concerned doctor he gives personal attention to each patient

Pam Depew in Kingsport, TN - Sep 18 2016

Review for Dr. Velotta

My husband went to the emergency room seriously ill with kidney failure. He was diagnosed with fatigue and sent home. The next day he was brought back by ambulance and seen by another doctor who couldn't imagine why he hadn't been admitted the previous day.

Castro Valley, CA - Sep 09 2016

Review for Dr. Rossman

Morgan in Oakland, CA - Aug 14 2016

Review for Dr. Horton

Dr. Slucky performed a discectomy on my ruptured disc.

Michael in Berkeley, CA - Aug 10 2016

Review for Dr. Slucky

Dr. Ford is a very knowledgeable, professional yet empathetic. I am grateful to have been under his care.

Harrison in Berkeley, CA - Aug 05 2016

Review for Dr. Ford

10 out of 10 - 5 days post-op. Dr Baggs is a gifted surgeon with great bedside manner. He is funny, kind and thoughtful. I have no regrets and would definitely recommend him to family or friends.

LisaZ in Orinda, CA - Jul 25 2016

Review for Dr. Baggs

Dr. Slucky took his time with me, answered all my questions and thoroughly explained things.

Carolyn G in San Rafael, CA - Jul 16 2016

Review for Dr. Slucky

Dr. Dickinson is one of the most caring doctors I have ever had. His care and concern for patients is outstanding. And not only does he care for his patients, but he cares for the patient's family. He is available any time and is quick to respond.

Sebastian R. in San Leandro, CA - Jun 03 2016

Review for Dr. Dickinson

Gene in Stockton, CA - May 24 2016

Review for Dr. Clark

Melissa Adams in Danville, VA - May 19 2016

Review for Dr. Ha

Dr Adler treated me for an emergency room visit. Great bedside manner and doctor. Entire staff was very good actually. She reviewed test results there that evening and options for treatment. I never felt rushed and my normal doctor confirmed her recommendations.

Esteban in Oakland, CA - Mar 21 2016

Review for Dr. Adler

I was impressed and relieved that Dr. Wang was able to do a complete colonoscopy when other doctors weren't able to get all the way around, due to my redundant colon.

Sasha in Oakland, CA - Mar 17 2016

Review for Dr. Wang

He listens, explains clearly, is not rigid

Lizabeth Klein in Oakland, CA - Feb 21 2016

Review for Dr. O'Kelly

Best emergency room doctor on the west coast

Lex Luther in Orlando, FL - Feb 01 2016

Review for Dr. Bodnick

Location

Kaiser Permanente Oakland Medical Center

3600 Broadway, Oakland, CA 94611