John Muir Medical Center - Concord

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2020, 2019)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Bariatric Surgery Excellence Award™ (2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

78%

Would definitely recommend
8% higher than the national average

John Muir Medical Center - Concord

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

John Muir Medical Center - Concord

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Samantha Bright Jul 02 2020

Review for Dr. Qureshi

M. Judd Jun 26 2020

Review for Dr. Varon

I have only had wonderful care and treatment from Dr. Amirdelfan, his staff, Physical therapists and PA. My injections always go smoothly and I feel he is very honest and upfront with me about care and how best to combat my pain.

Kimberly Johnson Jun 22 2020

Review for Dr. Amirdelfan

I have been coming to The Skin and Laser Treatment Institute for over a yea now, I recently did a hydro facial and it had amazing results! I left the office feeling 10 years younger, thank you Michele for the great work. I highly recommend this procedure and this institute!

Luanne Dinan Jun 20 2020

Review for Dr. Lee

Very thorough and knowledgeable! Very impressive! Totally impressed

Thomas Mantz Jun 19 2020

Review for Dr. Eisenberg

I had an appointment with Dr. Kankipati today and am most thankful that she is one of my doctors. Dr. Kankipati is compassionate, diligent and thorough. I know she will take good care of me. If the need arises, I will for sure recommend her to family and friends.

Jun 18 2020

Review for Dr. Kankipati

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Jun 16 2020

Review for Dr. Applegate

Dr Quereshi perform spinal surgery on me in order to relieve excruciating sciatica pain and the results were wonderful! He explained the procedure, what to expect and all came to past as described. I would do the surgery again in heartbeat.

Bob Kluber Jun 15 2020

Review for Dr. Qureshi

Dr.Qureshi is an excellent doctor, very knowledgeable, professional and courteous I strongly recommend to anyone who wants to have a back surgery; I was very lucky to have him as my surgeon ; thank you Dr. Qureshi for giving me my life back!

William Siu Jun 13 2020

Review for Dr. Qureshi

Matt Rivas Jun 13 2020

Review for Dr. Wong

Jun 06 2020

Review for Dr. Lin

Dr. Kang is an excellent doctor. He listens and responds to my concerns, and he gives me options for the best way to control my arrhythmia. He's has been my cardiologist for three years and I feel better now than I have since my a-fib started ten years ago.

A. Spivack Jun 04 2020

Review for Dr. Kang

Bill Schramer Jun 04 2020

Review for Dr. Veeragandham

Jun 03 2020

Review for Dr. Kronick

Returning patient for 8 years

Ralph Wise Jun 02 2020

Review for Dr. Varon

I had my first catheter ablation procedure performed. Dr eisenberg was clear on all instructions and successfully eliminated all my PVCS and took very good care of me.

Taylor Jun 01 2020

Review for Dr. Eisenberg

Appreciate Dr. Wei and his amazing staff that do amazing work to get my insurance to approve the migraine meds. Shout out to the staff and the persistence. Thank you so much for all the support for this migraine sufferer.

May 31 2020

Review for Dr. Wei

I was ALWAYS greeted the minute I walked in the door, even if the staff was busy with another client or on the phone. A wave and a smile or a head nod acknowledging I was there. I cannot think of a time that I ever had to wait beyond my appointment time.

May 29 2020

Review for Dr. Mariotti

Tom Platner May 29 2020

Review for Dr. Wong

John, Tina & Dani May 29 2020

Review for Dr. O'Hanrahan

I learned from another doctor that Kalra gossiped with him about MY undergarments. I AM AN INJURED PERSON WHO NEEDED TREATMENT & YOU TREATED ME LIKE A JOKE. Shameful. Disgusting. Scummy.

Jade JD May 22 2020

Review for Dr. Kalra

Dr. Wendy Wong replace my right hip. Dr. Wong is one of the best people, and definitely the best doctor I’ve come across in my 70 years. I am team Dr. Wong

Mel Everage May 21 2020

Review for Dr. Wong

The PA Sara Coleman was beyond wonderful, caring and knowledgeable. Worth going to the office just to see her.

Judi May 21 2020

Review for Dr. Nagesetty

May 20 2020

Review for Dr. Aducayen

Dr Arias is a caring, knowledgeable doctor he is our family doctor since he startEd his practice in Concord, Ca. Thank you Dr Arias

Cateriano-Penuela family May 20 2020

Review for Dr. Arias-Vera

Jan M. May 20 2020

Review for Dr. Wong

I got some heart ache when I work or or walk on the hill too much so my son check internet we fine out Dr. Perkin Shiu look very good on Cardiovascular I go see him couple time fine out need put stent so now just waiting time come to do it I am sure he can do a good job will post it again

C. Kuo May 13 2020

Review for Dr. Shiu

Everything was BAD.....The Doctor was rude. Your rude. Your in a hurry,,,,,,,,,,,,,slow downplay attension. Never going back to you ever again.... How much do you pay people 4 stars?

May 12 2020

Review for Dr. Hundal

Fred Eppinger May 11 2020

Review for Dr. Tsai

Anthony May 10 2020

Review for Dr. Shea

Martin Young May 06 2020

Review for Dr. Sethi

The office and the Dr will not return calls, my grandfather is suffering from dementia and he will not call back. We have been trying for 2 weeks. They tell us they will fax the Dr and let him know. This is bad medical practice. He is not taking care of his patients.

Katrina Scheffer May 06 2020

Review for Dr. Wei

Dr Ohanrahan is sharp, astute, and intuitively on target with diagnosis and recommendations. He is sincere, listens with is heart and medical expertise. Highly recommend Dr. OHanrahan!!

May 03 2020

Review for Dr. O'Hanrahan

Terry Evans-Seeno Apr 29 2020

Review for Dr. Elyasi

Terry Evans-Seeno Apr 29 2020

Review for Dr. Chang

David H Apr 29 2020

Review for Dr. Hicks

He did a Valve repair in dec 2019 and I was a bit scared, but he took the time to make sure I fully understood the procedure. He was amazing. Thank you.

J.Lopp Apr 24 2020

Review for Dr. Dharan

Tim Apr 24 2020

Review for Dr. Veeragandham

Rod Dodson Apr 21 2020

Review for Dr. Rotman

Dr. Wong performed a very successful hip replacement for me. She and her staff were very informative as to setting expectations for every step of the way. I am pleased to say that the results are excellent.

Apr 20 2020

Review for Dr. Wong

I had my first visit with Dr. Brown via Tele-visit. He was excellent in listening to me and my issue, and we discussed alternative medication therapies. He was very knowledgable, understanding, and had excellent "tele-medicine" manner. As an RN, I wouldn't hesitate in recommending him.

Elaine Apr 18 2020

Review for Dr. Brown

Dr Chang is excellent. He was able to move quickly to set me up with diagnostics and procedures to help manage my pain. His staff is very efficient and caring.

Apr 17 2020

Review for Dr. Chang

Saw Dr. Lewis who treated the pinky finger on my right hand by Xiflex. The pinky finger was badly curled Dr. Lewis process has straightened it. I am still in physical therapy so I can’t say the recovery is final but I am optimistic about the results.

William Armstrong Apr 16 2020

Review for Dr. Lewis

Dr. Barren is friendly, listens well, and has always been dead on with his advice. I recommend him highly.

Apr 10 2020

Review for Dr. Varon

Apr 10 2020

Review for Dr. Lewis

Karen Apr 10 2020

Review for Dr. Austin

Dr. Miranda is very professional and knowledgeable. He explains things clearly and does not rush you through visits. His pre- surgery and post- surgery follow-ups and communications are excellent. I highly recommend Dr. Miranda.

Lynn Apr 10 2020

Review for Dr. Miranda

Apr 08 2020

Review for Dr. Nguyen-Dinh

I thought Dr Lee was a very sincere, straight to the point kind of doctor. He listened to my concerns about the recommended procedure and told me what the risks were and odds of success. Dr Lee was very professional, but also easy to talk to. I would most definitely recommend him.

Ben Apr 08 2020

Review for Dr. Lee

Dr Toma is very professional. He replaced my hip and within 10 days I was off the walker and walking unaided. The recovery pain was minimal and I stopped the heavy pain meds within a month.

Bill Crittondon Apr 08 2020

Review for Dr. Toma

Great physician, he has help me improve my health and quality of life for the last 3 years.

Jaime Penuela Apr 08 2020

Review for Dr. Arias-Vera

After not being able to get an answer to my orthopedic problem until Dr. Lee !

Apr 07 2020

Review for Dr. Lee

Dr. Miranda is professional, matter of fact and results-oriented. My surgery has given me a new lease on life. The next steps are up to me. With continuous therapy and exercise is the only way to achieve maximum mobility for my 69 yr old body.

C.T. Carlson, USAF Capt. (Ret) Apr 06 2020

Review for Dr. Miranda

He is one of the best doctor i have had ina very long time i would recommend him to most of the people i know .he is very knowledgeable.

Jon Tranum Apr 03 2020

Review for Dr. Gharagozlou

Nohad Videau Mar 31 2020

Review for Dr. Helms

Mar 31 2020

Review for Dr. Nelles

Dr Lee is great, he listens to what I say and gives me options. I like that he doesn’t want to jump into surgery, he will recommend other avenues to see if they help.

Maria Villalobos Mar 31 2020

Review for Dr. Lee

Two hand surgeries with Dr Lewis, both with the same outstanding results.

Mar 30 2020

Review for Dr. Lewis

Very professional and definitely knows his business. A masterful surgeon. I have had 2 major surgeries over the past 4 years with Dr. Lee and never had any fear. There was a lot of cleanup that needed to be done and am grateful I had Dr. Steven Lee perform both needed surgeries.

Larry Mar 27 2020

Review for Dr. Lee

Dr. Lewis is very attentive, and listens to every one of your concerns. He gets you results, and making you feel better is his goal.

Lou Villarreal Mar 27 2020

Review for Dr. Lewis

Had wrist surgery 2 weeks ago by Dr Schilling. He is, prompt, listens carefully to your comments& explains everything very clearly. Results of my surgery experience exceeded my expectations! Highly recommend Dr Schilling!

Jacklyn Mar 26 2020

Review for Dr. Schilling

Mar 25 2020

Review for Dr. Lewis

I couldn't be more pleased with Dr. Bader. He has performed hip surgery on me as well as PRP. He also treated my ankle and my knee. I trust him implicitly. He is thoughtful, profession, skilled, kind and caring.

DComar Mar 24 2020

Review for Dr. Bader

My experience with Dr. Tischenko was very positive. I went to see him about a knee injury, and he did an excellent job of using a model to explain how the knee is constructed, and then clearly explained the MRI results to me. I would definitely go to him again.

David Baker Mar 24 2020

Review for Dr. Tischenko

Been a patient of Dr Socco’s since 2008 he has done several surgery with excellent results. Consider him my excellent surgeon and a great individual

Hugh Mar 21 2020

Review for Dr. Sacco

Dr. Sacco did surgery on my hand for arthritis. Explained everything that was going to happen. How long it would take to heal and what to expect during the healing process. Follow up visits were just like the initial visit. Explanation of healing.

Mar 21 2020

Review for Dr. Sacco

Dr. Schilling is prompt to the appointment, listens extremely well and explains options. He is highly competent, trustworthy and an exceptional physician. I highly recommend Dr. Schilling. (I was treated for Trigger-Finger0

Tom Kortizija Mar 21 2020

Review for Dr. Schilling

Gifted and caring doctor. Not a cut happy surgeon.

Mar 21 2020

Review for Dr. Tischenko

Mar 20 2020

Review for Dr. Toma

He has a very reassuring approach very confident and encourages you to continue to do your best very kind takes time to speak with you. I never feel rushed

Latonya Watts Mar 20 2020

Review for Dr. Toma

George RYNESS Mar 20 2020

Review for Dr. Toma

Dr Nelles patiently listened to my health concerns and clearly explained my condition, showed me my MRI and provided my treatment options. He respected my treatment option and promptly referred me to the appropriate treatment provider. His caring personality is very reassuring.

Mar 19 2020

Review for Dr. Nelles

Difficult recovery. Will eventually get there. Will take time. PS never contacted re knee salve.

Dodds Mar 18 2020

Review for Dr. Toma

I have been seeing Dr Chang for a few years and he has helped me immensely. And I like him very much.

Lorna Bent Mar 18 2020

Review for Dr. Chang

Dr Toma has been not only very professional but also caring and available when I needed him. In addition to his excellent clinical skills, Dr. Toma made my surgery experience less stressful. Now, I can walk straight and I look forward for a more active future.

Mar 18 2020

Review for Dr. Toma

Just want to get on with my right knee revision.

Jon Keppel Mar 17 2020

Review for Dr. Wong

Dr Kronick is nice and professional. He's pleasant to talk to. I bugged him a lot after my surgery and he was always nice and patient with me. He always made sure I understood what was going on. His nurse Grace is also outstanding.

J.C. Mar 17 2020

Review for Dr. Kronick

I love Dr Sacco. He’s very serious about his work and very skillful. I have had one successful surgery. I may need to have my other hand done as well but would not hesitate. I totally trust Dr Sacco. He can be very funny at times and I like that about him. He serious but also very personable.

Mary Paris Mar 17 2020

Review for Dr. Sacco

Dr Nelles was very informative; explained my treatment options clearly. After the treatments my leg pain (which originated in my back) are substantially gone.

Mar 16 2020

Review for Dr. Nelles

Never looked over previous conditions/diagnoses. Made dangerous and unnecessary recommendations. Never called with test results. Do not risk your health by going to him.

Mar 15 2020

Review for Dr. Makhoul

Mandi Mar 13 2020

Review for Dr. Lee

I have had surgery on my hand and dr schilling was great he made me comfortable about everything very careing I am having another one done on other hand this month anyone needing surgery he is the best

Mar 13 2020

Review for Dr. Schilling

Mar 12 2020

Review for Dr. Schilling

Both knees replaced a year and a half apart. Great pre-op, operative and post- op care.

Mar 12 2020

Review for Dr. Miranda

Dr. Chang is a very competent, responsible and attentive physician who has seen me for my lower back pain and sciatica. He is also very skillful on pain management treatment.

Kamiar Mar 11 2020

Review for Dr. Chang

My procedure was not unusual. Dr Lewis understood it well. He offered several options. After trying cortisone injections, I opted for surgery to permanently correct the problem. The operation was successful and I am now going to physical therapy.

Mar 11 2020

Review for Dr. Lewis

I have had both hip replacement surgeries done by Dr. Toma. He has a warm and friendly approach to his patients that is very reassuring. He is a leader in the field of anterior hip replacement and he and his staff have been very thorough with pre-op and post-op follow-up.

Mar 11 2020

Review for Dr. Toma

Prompt. Courteous. Very helpful. Great doc and staff!!!

Mar 11 2020

Review for Dr. Sharma

Doc Roberts has cared for me about 30 years. When I called him this week with a broken back, he responded same day with helpful referrals and medicine. Thank you for your kindness and care.

Nina Mar 10 2020

Review for Dr. Roberts

Bruce Benton Mar 10 2020

Review for Dr. Kaiser

Brunhilde Huetter Mar 08 2020

Review for Dr. Wong

Mar 06 2020

Review for Dr. Counelis

Mar 06 2020

Review for Dr. Deleon

Dr. Sacco is great

William Stroud Mar 03 2020

Review for Dr. Sacco

I went through a hip replacement with Dr. Wong, and couldn't be happier with the outcome. She was wonderful as we approached the surgery, and I am now three months post-surgery and feel amazing. It has been a great success.

Lisa Riedmiller Feb 28 2020

Review for Dr. Wong

A mended heart and a new life Feb 25 2020

Review for Dr. Khan

Location

John Muir Medical Center - Concord

2540 East St, Concord, CA 94520