John Muir Health – Concord Medical Center

74%

Patients that would definitely recommend

4% higher than the national average

John Muir Health – Concord Medical Center is a medical facility located in Concord, CA. This hospital has been recognized for Cardiac Surgery Excellence Award™, Coronary Intervention Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™ (2024)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2024, 2022)

Superior clinical outcomes in knee and hip replacement

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2023, 2022)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™

2024

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2024

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2024, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

2% higher than the national average

74%

Would definitely recommend

4% higher than the national average

John Muir Health – Concord Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

John Muir Health – Concord Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Shows empathy and care to patients. He didn’t just follow the regimen from my previous neurologist, but checked for gaps in treatment and addressed that

AK Mar 17 2024

Review for Dr. Patel

Dr Dharan exudes a calm, confident professionalism. The moment I entered his care I knew I was in excellent hands. Dr. Dharan repaired my mitral valve prolapse with a minimally invasive procedure between the ribs and achieved a perfect repair of my valve. I’m so grateful to not have an artificial...

Steven Mar 16 2024

Review for Dr. Dharan

This is a doctor that cares about her patient, she remembers what you tell her and helps in every way possible. This is quality care that you don't find everywhere. I highly recommend!

D. Wilson Mar 13 2024

Review for Dr. Jain

Dr Harris, very compassionate, knowledgeable, willing to look you in the eye, explainYour procedure and what to expect.I'm postoperative ACDF, and doing great.

Mar 13 2024

Review for Dr. Harris

I had both hips replaced - one in 2021 and the second in 2023. I had an excellent outcome for both surgeries and feel as though I am 20 years younger. At my first visit, she said that she would 'make me better' and she did. My life is so much better now; I am out of pain and back hiking and walking...

Dennis Mar 12 2024

Review for Dr. Wong

Location

John Muir Health – Concord Medical Center

2540 East St, Concord CA 94520

CallDirections

(925) 682-8200

Frequently Asked Questions

Where is John Muir Health – Concord Medical Center located?

John Muir Health – Concord Medical Center is located at 2540 East St, Concord, CA 94520. Find other locations and directions on Healthgrades.

Has John Muir Health – Concord Medical Center won any recent awards from Healthgrades?

Yes, John Muir Health – Concord Medical Center has been awarded with Cardiac Surgery Excellence Award™, Coronary Intervention Excellence Award™, Joint Replacement Excellence Award™, and 2 more in the past two years.

Is John Muir Health – Concord Medical Center highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does John Muir Health – Concord Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at John Muir Health – Concord Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades John Muir Health – Concord Medical Center profile..

How does John Muir Health – Concord Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2540 East St

Concord, CA 94520

Directions

(925) 682-8200