John Muir Health, Walnut Creek Medical Center

83%

Patients that would definitely recommend
13% higher than the national average


John Muir Health, Walnut Creek Medical Center is a medical facility located in Walnut Creek, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2019)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2019)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2022, 2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Joint Replacement Excellence Award™ (2022, 2021)

Superior clinical outcomes in knee and hip replacement

Coronary Intervention Excellence Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Orthopedic Surgery Excellence Award™ (2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

83%

Would definitely recommend
13% higher than the national average

John Muir Health, Walnut Creek Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

John Muir Health, Walnut Creek Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

BY Nov 20 2021

Review for Dr. Hughes-Watkins

Lisa Nov 19 2021

Review for Dr. Ben-Zeev

Nov 17 2021

Review for Dr. Kim

Absolutely love Dr. Crow and his care team! My new left knee is beautiful and the physical therapy recovery is going well! Plan on getting the right knee done late spring next year.

Nov 17 2021

Review for Dr. Crow

Dr. Subash goes the extra mile. I've been her patient for a few yrs. Very thorough and attentive.

JulieScheibner Nov 15 2021

Review for Dr. Subash

Location

John Muir Health, Walnut Creek Medical Center

1601 Ygnacio Valley Rd, Walnut Creek, CA 94598

Frequently Asked Questions

Where is John Muir Health, Walnut Creek Medical Center located?

Has John Muir Health, Walnut Creek Medical Center won any recent awards from Healthgrades?

Does John Muir Health, Walnut Creek Medical Center score well in safety ratings?