Contra Costa Regional Medical Center

One problem they need to correct is a terrible phone answering-replying system. I had to spend 2 hours to get through to make an appointment. It's the software not the people.

Dr. Paul Kim is my new Orthopedic Doctor and Surgeon. I went to Dr. Kim because of long-term foot and ankle problems that have become progressively worse with age. Dr. Kim used my X-rays and physical examination my foot to diagnose my current situation and determine a plan of treatment during my...

Office staff is friendly and helpful. Dr. Kogan always explains in easy to understand terms.

Received a phone call from her. I had no idea why I was referred to her or why I was called. When I asked her questions she was rude in her response like 'why am I questioning her'. Of course, she called me. I didn't appreciate her firing questions at me before I knew who she was, that she was a Dr....

She's very competent, thorough and, perhaps most importantly, empathetic. She performed my turbinate reduction and deviated septum surgery a few years ago. It helped my breathing immensely. She also performed an in-office Tympanostomy (ear tubes) for my eustachian tube dysfunction. Again, it was a...