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Alta Bates Summit Medical Center

Alta Bates Summit Medical Center is a medical facility located in Oakland, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, and more.

71%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2024)

Top 1% in the nation for providing the highest clinical quality year over year

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2023, 2022)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2024, 2023, 2022)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2024, 2023, 2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2024)

Superior clinical outcomes in cranial neurosurgery

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in the care and treatment of stroke

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2024

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2024, 2023, 2022

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2024

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% higher than the national average

71%

Would definitely recommend

7% higher than the national average

Alta Bates Summit Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Alta Bates Summit Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%66%

Providers

Provider Reviews

I ended up in the ER after having almost a month of a gnarly colitis flare that left me dehydrated, in excruciating pain, and sick of seeing my bathroom. It’s always a long wait in ER’s, especially in the Bay Area but when she got to me she was calm, listened to me, asked questions and came up with...

P Barber Apr 09 2024

Review for Dr. Rosenblum

Dr. Mirviss is outstanding! She has helped me through lumbar stenosis, post sepsis syndrome, kidney disease and general health for years. I recommend her highly! Great staff, too.

Ellen Seeling Apr 04 2024

Review for Dr. Mirviss

Dr Lyfoung communicates well and takes the time to explain procedure and options available. She does not push for surgery as first option but if that is the case Dr Lyfoung and her staff in Petaluma were all wonderful. I felt very cared for and that I was getting personalized attention.

Apr 03 2024

Review for Dr. Lyfoung

I saw Dr Zwahlen following a wind sport accident where my knee bent 45 degree the wrong way causing a nearly fully ruptured MCL. I was able to see Dr Zwahlen the day after I called, got an MRI 2 days later, and followed up with Dr Zwhalen via videoconference for his read of the MRI and next steps,...

Bay Area professional Apr 02 2024

Review for Dr. Zwahlen

I was in search of a new primary care doctor as I moved to Oakland. I selected Dr. Patel and since then have had a few positive interactions. He was excellent at explaining my condition and answering questions. I felt like I was his only patient that day. He also made a recommendation for a...

Kathy J. Apr 01 2024

Review for Dr. Patel

Location

Alta Bates Summit Medical Center

350 Hawthorne Ave, Oakland CA 94609

CallDirections

(510) 655-4000

Frequently Asked Questions

Where is Alta Bates Summit Medical Center located?

Alta Bates Summit Medical Center is located at 350 Hawthorne Ave, Oakland, CA 94609. Find other locations and directions on Healthgrades.

Has Alta Bates Summit Medical Center won any recent awards from Healthgrades?

Yes, Alta Bates Summit Medical Center has been awarded with America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and 8 more in the past two years.

Is Alta Bates Summit Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Alta Bates Summit Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Alta Bates Summit Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Alta Bates Summit Medical Center profile..

How does Alta Bates Summit Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

350 Hawthorne Ave

Oakland, CA 94609

Directions

(510) 655-4000