Sutter Santa Rosa Regional Hospital

83%

Patients that would definitely recommend
13% higher than the national average


Sutter Santa Rosa Regional Hospital is a medical facility located in Santa Rosa, CA. This hospital has been recognized for Outstanding Patient Experience Award™ and Stroke Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Sutter Santa Rosa Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Sutter Santa Rosa Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

I very highly recommend Dr McKennan.. I travel two hours away to see him. I’ve seen various ENT specialists he is by far the best! He is great at listening and explaining your options very thoroughly.

Nov 20 2020

Review for Dr. McKennan

Very kind and patient doctor. He was personable, and helped keep my son very calm. He is doing great now after surgery, and back to normal. I would definitely recommend him.

Mike L. Nov 20 2020

Review for Dr. Mintalucci

Nov 17 2020

Review for Dr. Heckey

He explained gave me a thorough explanation of my lower back. His outstanding and I'm happy his my doctor.

Tori N. Nov 14 2020

Review for Dr. Campos

He's very thorough and explained everything in detail. He takes the time to ensure that all my questions are answered and the treatment plan is designed. He is outstanding with performing injections!

Nisha F. Nov 14 2020

Review for Dr. Campos

Location

Sutter Santa Rosa Regional Hospital

30 Mark West Springs Rd, Santa Rosa, CA 95403

Frequently Asked Questions

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