Santa Rosa Memorial Hospital

69%

Patients that would definitely recommend
1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Cardiac Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

General Surgery Excellence Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Santa Rosa Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Santa Rosa Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%41%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr Howe is the best. Knowledgeable, caring. A wonderful Dr. and an asset to the community

Jul 03 2020

Review for Dr. Howe

I have been a patient of Dr. Steward for three years. She has been attentive to any medical condition needing attention whether major or minor. I recommend her 100 percent.

Jun 29 2020

Review for Dr. Surber Stewart

Petra Gardner Jun 26 2020

Review for Dr. Aye

Popovic Jun 23 2020

Review for Dr. Aye

Terri Ottoboni Jun 17 2020

Review for Dr. Klein

Belinda Daniels Jun 16 2020

Review for Dr. Morse

Dr. Abramson is knowledgeable and easy to talk to. He was patient with me and all of my questions. I definitely recommend him.

Anita H. Jun 14 2020

Review for Dr. Abramson

Dr. Tucker is great at explaining issues to you. And he writes down his suggestions and what to do in regards to those issues. He takes as much time as he needs and is friendly and personable. I recommend him to everyone.

Trudy McMahon Jun 12 2020

Review for Dr. Tucker

I'm very satisfied with Dr.Rich's approach! He took the time to take care of my concerns.

Jose R Gomez Franco Jun 11 2020

Review for Dr. Rich

Everyone there was very polite and professional. It was a good experience and would recommend them.

Keith A Proctor May 30 2020

Review for Dr. Abramson

Dr B was disinterested. He took no history, did not do a physical exam. He also did not introduce himself, I’m assuming it was Dr Bertolli. No one introduced themselves. Terrible experience. I would not recommend this doctor.

May 28 2020

Review for Dr. Bertolli

Dexter leland May 26 2020

Review for Dr. Holt

I’ve found him to be a very competent practitioner. He is very thorough in his assessments and explains and discusses his findings and concerns. I am appreciate the time and patience that he shows. I would recommend him highly.

L. Mattea May 21 2020

Review for Dr. Patel

May 20 2020

Review for Dr. Ferguson

OD NO HELP

May 16 2020

Review for Dr. Strange

Dr. Germain is an outstanding and talented surgeon, and her compassion and intelligent explanations of my problem and solutions were beyond compare. She saved me when I needed emergency spinal surgery, and I am recovering beautifully thanks to this amazing doctor. I will be forever indebted.

Jacqueline Marcus May 06 2020

Review for Dr. Germain

He did my vasectomy perfectly; I could tell instantly that he has done many of them, I would not be surprised if he could do the procedure blindfolded-Excellent physician.

May 05 2020

Review for Dr. Rudnick

Great Dr. Did the best job of anyone I have seen since being Dx'd with hypothyroid, of explaining how meds work to support my condition. Thorough and knowledgeable.

kelley A keogh Apr 29 2020

Review for Dr. Nakai

Kristin Apr 22 2020

Review for Dr. Germain

Apr 21 2020

Review for Dr. Ferguson

Excellent doctor!

Apr 17 2020

Review for Dr. Hubert

Connie Zapara Apr 12 2020

Review for Dr. Degenhardt

leigh McTaggart Apr 01 2020

Review for Dr. Iezza

Middletown, CA Mar 23 2020

Review for Dr. Sonander

Dr. Wong listens to me and has always been caring and thoughtful. She well knows what she is doing.

Paul S. Treuhaft, MD Mar 20 2020

Review for Dr. Wong

Dr. Ballesteros is a no-nonsense person. He is direct and to the point and does not sugar coat his diagnosis. He is very thorough and competent.

Mar 17 2020

Review for Dr. Ballesteros

Margeaux Pearson Mar 17 2020

Review for Dr. Tompkins

Karen Mar 14 2020

Review for Dr. Abramson

wonderful! empathic and very knowledgeable. very smart and good listener!

Mar 13 2020

Review for Dr. Lewton

The absolute best!!Lou

Lou Giovannini Mar 13 2020

Review for Dr. Hopkins

Mar 10 2020

Review for Alicia Baird

45 minute appt...prompt, thorough, pleasant. Highly recommend

Mar 10 2020

Review for Dr. Ferguson

Caring and wise physician.

R. Botelho, MD Mar 08 2020

Review for Dr. Murachanian

Dr. Kohli has been my gastroenterologist for about 15 years. He is a great physician, very knowledgeable and thorough. He provides understandable explanations, answers your questions, and works with you to select the most appropriate and affordable medications.

Patti G. Mar 07 2020

Review for Dr. Kohli

Dr. Patel has been my Cardiologist since I suffered my heart attack. He is a wonderful doctor and I'm glad I've been free of any more attacks!

BBain Mar 03 2020

Review for Dr. Patel

Ricardo C Mar 03 2020

Review for Dr. Ferrari

My husband had been to ER twice. Both times lucky to have been cared for by Dr Ferrari.

Feb 29 2020

Review for Dr. Ferrari

Dr. Star is excellent at providing us explanations and answering our questions and giving us options for treatments. He is especially good at including my special needs daughter in on her issues.

Mary Feb 29 2020

Review for Dr. Star

Dr. Holmes is incredibly supportive, & knowledgeable. He takes the time to address all aspects of his patient's lives, provides healthy lifestyle alternatives, and/or change. Thanks to him, & my amazing surgeon, Dr. Norton, stage 2B breast cancer was almost fun to move through.

Frederique Mary Feb 25 2020

Review for Dr. Holmes

I would not recommend her. I left in tears.

Feb 18 2020

Review for Dr. Clark

Informed on all topics we discussed. Permitted me time to ask questions and completely answered them for me. Kind, polite, very thorough physician.

Feb 17 2020

Review for Dr. Hofeling

Really great for a doctor visit. Great listener, wonderful at explaining. Also a doctor with a plan. It worked for me. I am so lucky to have found Dr. McAdams and his staff.

Hans N Feb 16 2020

Review for Dr. McAdams

I have a special condition which Dr. Rich took extra attention for my needs.

Deborah A Storno Feb 15 2020

Review for Dr. Rich

I had my second eye cataract surgery with Dr. Rich. He is compassionate, cheery, thorough, and did a fantastic job. I can see afar without any glasses. What a beautiful world!

Meridith Goodrow in Santa Rosa, CA - Feb 15 2020

Review for Dr. Rich

Not a long wait for the tech or the doctor. Friendly and thorough.

Feb 14 2020

Review for Dr. Anderson

C. Royall Feb 13 2020

Review for Dr. Logan

Dr Abramson was able to detect an eye issue after 6 months and many visits to several Ophthalmologists. Thank you.

Feb 13 2020

Review for Dr. Abramson

I didn’t like his whole attitude. Very condescending and dismissive of my situation. I has no confidence in his treatment. I certainly didn’t feel better when I left. Outrageous charge for little!

L. Mattea in Rohnert Park, CA - Feb 09 2020

Review for Dr. Brandwene

Very unprofessional. Very rude when asked a question. Complete disregard for the patient's concerns. Spent less then 5 minuted during my appointment mostly completing insurance billing information online.

Feb 06 2020

Review for Dr. Anderson

Rhonda West Feb 06 2020

Review for Dr. Ranadive

Was very satisfied

William Carlson Feb 03 2020

Review for Dr. Rattin

Very happy with my surgery results!

Denise Sankey Jan 27 2020

Review for Dr. Rattin

Seen Dr Sepherdad twice in his Auburn office with my neighbor who had a stroke. Everyone in his office and Dr. Sepherdad have been kind, caring, and understanding of what my neighbor's been going through. I couldn't recommend Dr. Sepherdad and his staff more.

Donnie's neighbor Jan 21 2020

Review for Dr. Sepehrdad

Jan 21 2020

Review for Dr. Tucker

Outstanding and professional

Diana C Jan 18 2020

Review for Dr. Rich

Bonnie Braren Jan 17 2020

Review for Dr. Kohli

I like her very much she listened to what I said

Jan 15 2020

Review for Dr. Stateva

Katherine Latour Jan 14 2020

Review for Dr. Ackroyd

Fast and easy with great service

Hector Islava Jan 09 2020

Review for Dr. Abramson

Dr. Wong always answers my questions and I don’t feel rushed

Jan 09 2020

Review for Dr. Wong

K. Walden Jan 06 2020

Review for Dr. Korver

I had a meniscus tear and alc damage and partial knee done. All went well

Dec 31 2019

Review for Dr. Stein

he isn't pleasant when he's not making money off ya. I have just Medicare & medi cal .. he won't even give advice or referral. no compassion .a total he don't give a care bedside manner . I never in my life of have g this eye disease EVER had such a very unpleasant and unprofessional experience

disappointed Dec 29 2019

Review for Dr. Barth

NoRCaL 707 Dec 29 2019

Review for Dr. Barth

Personable, caring, explained everything, excellent surgical outcome. All the nurses and caregivers in the hospital told me that Dr. Deeik is one of the best. I couldn't agree more.

MCB Dec 27 2019

Review for Dr. Deeik

The best doctor to date and thanks for being you! Teddy in Sonoma

Dec 15 2019

Review for Dr. Pope

Very good at explaining procedure, empathetic with patient's needs and personal situation. I would highly recommend him.

Mary O'Donnell Dec 06 2019

Review for Dr. Cortez

J.R. Walsh Dec 06 2019

Review for Dr. Palleschi

Dec 05 2019

Review for Dr. Iezza

Very professional. High tech equipment. Referred to a specialist, so was very careful and cautious. No waiting. Went right in. The support personnel were also very good.

Dec 03 2019

Review for Dr. Wong

Dr. Barth is the one who will do my right eye cataract. He did a great job on my left eye. Professional office. Well-trained staff. Everything went well, on time, and without complication. Do yourself a favor and get the best...from Dr. Barth.

Lawrence A. MacDonald Dec 03 2019

Review for Dr. Barth

He saved my life wonderful heart doctor Five stars

ginger irwin Dec 02 2019

Review for Dr. Chang-Sing

Had him throughout my entire first pregnancy. Smart and a good doctor

Dec 01 2019

Review for Dr. Sacher

I had a Very good visit with Dr Santo-Domingo and learned important information. I liked him! He was good with explaining my recent Angioplasty.

Joi Nov 27 2019

Review for Dr. Santo-Domingo

Dr. Armstrong, is one of the best doctors, because she never rash you when you have a visit with her She listen to you and is not a 5 minutes visit like others, For that reason she is a great doctor for me. Plus she always prescribe me the right medication for any of my issues.

Miguel Nov 26 2019

Review for Dr. Armstrong

I couldn’t be more pleased with Neurologist Dr. Mendius. He is a migraine expert and has helped me to cut my number of migraines per month in half. He listens, he is professional and caring. His staff is top notch also. I highly recommend!

Kelly Adams Nov 17 2019

Review for Dr. Mendius

Dr. Emad, i had my baby in 2006. You were my Oby. How can I get the records from the hospital.of my son's birth. Thank you.

Nov 17 2019

Review for Dr. Emad

He just did my right hand carpal tunnel surgery, Great job!

Nov 15 2019

Review for Dr. Mazur

This doctor cares about your well being. Had a big lumbar fusion and am recovering according to her plan. She explains, in detail, everything she is going to do. Her staff, which makes the doctor, is the best. they run a tight ship for your betterment.

Nov 14 2019

Review for Dr. Germain

donna perlman Nov 14 2019

Review for Dr. Dunlap

Dr Steele has a dominating, "pushy" style, that made me a bit suspicious of his honesty. He over-sells his product (sleep medicine). He might consider getting some kind of behavioral treatment to learn a more professional style, perhaps even with a touch of humility.

Nov 09 2019

Review for Dr. Steele

He is a great doctor, he cares about his patients, is very calm.

Nov 08 2019

Review for Dr. Molden

Dr. Bragonier has been wonderful. I have had soft tissue issues since I had hip replacement surgery in 2014. He is the only orthopedist that I’ve been to who has not blown me off. I am very grateful that he’s taken the time to get to the bottom of my pain.

Mary E. Oct 30 2019

Review for Dr. Bragonier

Oct 26 2019

Review for Dr. Chang-Sing

Exellent

Eltner in Pollock pines - Oct 23 2019

Review for Dr. Rich

Oct 21 2019

Review for Dr. Emad

Excellent

Oct 20 2019

Review for Dr. Wong

I felt Dr Abramson gave me excellent care. He listened well and helped me get just what I needed with a new prescription. He explained everything clearly and then the team gave great assistance in getting my new glasses. Thank you so much!!

Julie Sullivan Oct 19 2019

Review for Dr. Abramson

Dr Wong was very thorough. She went over my tests and offered explanations and suggestions to support my results. She made me feel very comfortable and made some small talk too. I will ask for her again.

April McGrath Oct 19 2019

Review for Dr. Wong

Gary Maes MD Oct 19 2019

Review for Dr. Barth

Dr. Chang Sing is everything you want in a surgeon. He has extensive experience, a terrific background and a confident straightforward manner. I can recommend him without hesitation.

HSH Oct 17 2019

Review for Dr. Chang-Sing

Bradley Gardner Oct 17 2019

Review for Dr. Coleman

The doctor was on time and I didn't have a long wait, the staff were courteous and knowledgeable, and the referral to the store next to the Eye Care Institute was good.

Judith Gappa Oct 13 2019

Review for Dr. Anderson

Terrible. This guy is a liar for hire. WC claimants beware. I even overheard him on the phone with the WC carrier co-ordinating my case with the adjuster to minimize the carriers' liability for my future medical. Warren Chin is definitely not an injured workers advocate.

raven Oct 09 2019

Review for Dr. Chin

Great guy Very sincere and dedicated

Oct 09 2019

Review for Dr. Greensweig

Dr. Wong is very professional, warm and cares about her patients. She explains everything in a way I can understand. I have been her patient for five years and intend to see her every year for my eye health care. She is an excellent Dr.

Frank Obertance Oct 06 2019

Review for Dr. Wong

Location

Santa Rosa Memorial Hospital

1165 Montgomery Dr, Santa Rosa, CA 95405