Saint Joseph Hospital

58%

Patients that would definitely recommend
12% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Respiratory failure following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
56%

Patients who gave a rating of 9 or 10
13% lower than the national average

58%

Would definitely recommend
12% lower than the national average

Saint Joseph Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%66%

Saint Joseph Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Dr. Mathew treated my family with respect, consideration and humility. Thank you.

Jul 12 2020

Review for Dr. Mathew

Loren Jul 02 2020

Review for Dr. McGoldrick

I cannot praise the work of Dr. Basch enough. I have been her patient for 5 years and feel blessed to be able to work with her.

Barbara C Jun 20 2020

Review for Dr. Basch

Amazing doctor!

May 15 2020

Review for Dr. Chukwu

Very pleased

May 04 2020

Review for Dr. Scher

Apr 17 2020

Review for Dr. Johnson

Apr 17 2020

Review for Dr. Ervin

Denise Apr 15 2020

Review for Dr. Basch

I just got out of surgery and I can’t say enough about Dr. Cobb and his staff. He advocated to get me in to surgery ASAP and took very good care of me. I felt very fortunate to have him as my surgeon!

Apr 04 2020

Review for Dr. Cobb

Mar 25 2020

Review for Dr. Burleson

Scoliosis Mar 18 2020

Review for Dr. Copple

Great doc

K.C. Mar 11 2020

Review for Dr. Makin

Jane in McKinleyville, CA - Mar 03 2020

Review for Dr. Korenstein

Very patient, accommodating. Spends time to get things right, which sometimes leads to a bit of a waiting for scheduled appointment. But that’s a small price to pay for the excellent service!

Bob Feb 11 2020

Review for Dr. Grossman

Dr. Palacios is a great doctor! She takes the time to listen and talk to you about your condition. She’s easy to talk to. To me that is very important

Jan 18 2020

Review for Dr. Palacios

He wasn't competent enough to know how to request my medical records from my last provider. He wanted me to do it!? After speaking with him on the phone several times, I find him to be very unprofessional, condescending, and rude. Needs a secretary!!

Jan 08 2020

Review for Dr. Lesch

She's understanding & willing to take time & answer your questions.

Dec 24 2019

Review for Dr. McKenzie

Dec 16 2019

Review for Dr. le

Knowledgeable and calm. Dr. Steinberg reviews labs and concerns at every visit. I never feel rushed and appreciate her staff’s calls with results of recent labs. Patient Portal is a great information and communication tool.

Nov 18 2019

Review for Dr. Steinberg

Nov 07 2019

Review for Dr. Abbassi

I was employed by Dr. Ploss. I also worked with him for about eight years. And I was his patient. Integrity without question. The patience of Job. Way beyond reasonably intelligent.

CA - Nov 05 2019

Review for Dr. Ploss

Very nice lady! Genuinely interested in me as her patient.

Gerry McBertlepez Nov 04 2019

Review for Dr. Wilson

Jocelyn Oct 29 2019

Review for Dr. Quevedo

He is excellent at taking my back pain away. However I leave there, every time, in tears because of how he talks to me. I always feel emotionally and verbally abused.

Oct 18 2019

Review for Dr. Abbassi

Excellent. Dr. Meshulam is the best around! He actually cares.

RL Sep 19 2019

Review for Dr. Meshulam

Mrs. Sneed Sep 18 2019

Review for Dr. Rydz

Sep 05 2019

Review for Dr. Kilgore

Dr. Pardoe and his staff, are one of the few remaining Doctors who actually CARE about their patients. We always feel like we were heard, listened to, and treated like people, not a number.

Ronald Oryall Aug 31 2019

Review for Dr. Pardoe

Dr Denton is being held back by her administrative staff who effectively tell her what to do and how to do it. No autonomy at all.

Laura Giles Aug 07 2019

Review for Dr. Denton

I worked under the supervision of Doctor Hooper. he is an amazing man .he takes his time to give full care to patients , does not rush anything.. never takes on too many patients or appointments in one day..

Eric liberatore Aug 03 2019

Review for Dr. Hooper

Poor bedside manner. Doesn't take time to explain or comfort. Doesn't care

Jun 26 2019

Review for Dr. Penman

Awesome doctor

DJ Jun 24 2019

Review for Dr. Basch

Pat downs Jun 21 2019

Review for Dr. Olkin

Best doctor I have ever had. She offers so many alternatives to treatment and takes every concern seriously. So greatful to have found her.

Jun 15 2019

Review for Dr. Basch

When my wife broke her ankle on Saturday, October 6, 2007, (in Fern Canyon, while we were on our honeymoon), Dr. Kilgore was on call. He was kind, professional and very, skilled. It was clear that the hospital staff had great respect for him, also.

Brian Mackie in Ann Arbor, MI - Jun 04 2019

Review for Dr. Kilgore

May 30 2019

Review for Dr. Basch

May 28 2019

Review for Dr. Lock

He made accusations about me personally, questioned my honesty, and embarrassed me in front of staff. Uncaring, & basically a horrible person.

May 18 2019

Review for Dr. Soper

What experience? Was referred to Dr. Kilgore for a injury related pain in my hip and he would not even see nor talk to me.

May 16 2019

Review for Dr. Kilgore

May 06 2019

Review for Dr. Sugiura

May 04 2019

Review for Dr. Ervin

Care mirrors scheduling with all the liars at the office. Had hand delivered all necessary patient health records and documents than called to ask if they got them. They lied and said they haven’t received them.

May 01 2019

Review for Dr. Stokes

He genuinely cares about his patients and is thorough, quite intelligent, resourceful in finding specialty care , listens, follows through, never forgets .

Apr 23 2019

Review for Dr. Hooper

I am a senior medical patient and I have been seeing Dr. Burns for about two years, having first seen her for a serious medical problem. I find her to be complete, concise, knowledgeable and attentive.

Apr 18 2019

Review for Dr. Burns

Apr 17 2019

Review for Dr. Soper

Horrible care.

Apr 15 2019

Review for Dr. Baird

Had an "agenda"....didn't listen. No One addressed the original problem I went in for

Apr 13 2019

Review for Dr. Ramos

I was seen on time, spend time with me and was very clear with his recommendations!

Apr 12 2019

Review for Dr. Olkin

Dr. Weiss is an amazing doctor. I’ve never felt as heard or cared for by a doctor than I have with her. She was the only doctor who made sure I found the correct asthma medication and has helped me time and time again with these issues. No idea how she has low reviews, she is exceptional.

Apr 07 2019

Review for Dr. Weiss

Apr 04 2019

Review for Dr. Mehta

Dr. Copple listens carefully and is not afraid to think "outside the box". He doesn't hesitate to refer to a specialist if he is unsure about a problem. He is quiet and gentle.

Mar 30 2019

Review for Dr. Copple

From the officer center staff to the medical assistants to Dr. Stokes, the entire experience is always pleasant and professional. I appreciate having an office like that , where they still believe in patient care, not treating you like a number.

Mar 29 2019

Review for Dr. Stokes

She does an outdtanding job cleaning my teeth an inspects each tooth very carefully. She is very gentle and professional.

Mar 09 2019

Review for Darla Dale

Although Dr Ramos was a bit “bumpy” the one time I saw her, the staff and effectiveness of immunology treatment was top notch.

Mar 07 2019

Review for Dr. Ramos

She is truly the best! With you every step of the way.

Whitney Morgan in CA - Mar 07 2019

Review for Dr. Hoopman

Linda in Arcata, CA - Mar 04 2019

Review for Dr. Dana

Hospital Administrator in Eureka, CA - Mar 03 2019

Review for Dr. Sugiura

I have been very fortunate to have dr. Cataldo as my primary physician for a number of years. He is a very thorough and efficient doctor! He is personable and easy to talk to. I would recommend this doctor to anyone!

Richard Sullivan in Eureka, CA - Mar 02 2019

Review for Dr. Cataldo

Excellent

Shawn Baker in Eureka , CA - Feb 24 2019

Review for Dr. Cataldo

This doctor saved my life and I’d have him operate on me again if the horrible chance ever arose again ??

Eureka - Feb 21 2019

Review for Dr. Vanspeybroeck

Very positive. He is a caring doctor and knows his stuff. I highly reckomend him. The only problem I have had is with the staff answering and returning calls.

CA - Feb 17 2019

Review for Dr. le

Feb 13 2019

Review for Dr. Ervin

C. Whitlock Feb 12 2019

Review for Dr. Quevedo

Just awful.I ended up seeing a competent Neurologist in Santa Rosa which saved my life. This Dr.Should retire he left my life threatening tumor untreated.

Shy Bardill in Eureka, CA - Feb 11 2019

Review for Dr. Iverson

This man is void of a soul at this point. He left me in tears and laughed at me multiple times. Listen if it is so difficult for you to be nice ro anothe human being then maybe find another carreer.

Feb 07 2019

Review for Dr. Mehta

Eureka, CA - Jan 26 2019

Review for Dr. Holst

Everyone in this office is amazing ! All of my needs our met and the staff truly cares. I would recommend this office to everyone ! Dr. Hackett is the best OB Dr. Humboldt County has to offer !

Humboldtmotherof3 in Mckinleyville , CA - Jan 22 2019

Review for Dr. Ervin

Love Dr. Kajdos! Very knowledgeable. Explains things so you can understand. Definitely an asset to Humboldt.

Linda Bartleson in Fortuna , CA - Jan 21 2019

Review for Dr. Kajdos

I had osteo arthritis in both hips. Dr. Kilgore and his team diagnosed clearly, cooperated with a treatment plan that minimized my expenses, and performed both hip replacements flawlessly. His kindness, wisdom, and professionalism were impeccable! I highly recommend Dr. Kilgore and his team.

Jeff Ragan in Eureka, CA - Jan 20 2019

Review for Dr. Kilgore

Put off for months --he told me to come back in months when I can hardly walk due to pain from an injury. I have not had this kind of thing before, not been injured this bad, even though I'm a senior.

medicare Jan 13 2019

Review for Dr. Kilgore

Dr. Hoopman is a sensitive and caring doctor. I miss her strength and understanding. Humboldt County's loss is Puyallup's gain. I miss her.

John Amirkhan in Blue Lake, CA - Jan 04 2019

Review for Dr. Hoopman

I don't understand how this man even works at a hospital? He's atrociously rude, stupid, acts like a childish bully and should have his medical license pulled. Why is he still at St. Joseph's?

Fortuna, CA - Dec 28 2018

Review for Dr. Buntin

Lee in Eureka - Dec 01 2018

Review for Dr. Soper

Sandy in Ferndale, CA - Nov 21 2018

Review for Dr. Alway

great! very caring and accommodating!

Chloe in Eureka - Nov 19 2018

Review for Dr. Disiere

Nov 18 2018

Review for Dr. Mahoney

John Ferneley in Eureka, CA - Nov 13 2018

Review for Dr. Lock

Ken in Cutten, CA - Nov 13 2018

Review for Dr. Korenstein

Eureka, CA - Nov 07 2018

Review for Dr. le

Humboldt, CA - Nov 02 2018

Review for Dr. Stokes

The Very Best in caring for my daughter I highly recommend her. I would give her a 10 Star,

Jane Russell in Santa Rosa, CA - Oct 31 2018

Review for Dr. Mahoney

He is excellent! Very compassionate and caring for his patients

Mother of a child he cared for in Santa Rosa, CA - Oct 31 2018

Review for Dr. Cobb

The guy is a pervert and habitually sexually harasses nurses and medical staff. The only reason he hasn't been sanctioned is because for years he was the only person who did vascular surgery in our small rural community.

Oct 16 2018

Review for Dr. Palmer

He misdiagnosed my daughter twice. Once with cancer while she was pregnant (cancer) and than with a brain tumor the size of your fist. If you care about yourself or your family stay away from him.

Oct 09 2018

Review for Dr. Carlson

Very thorough and knowledable.

VA - Oct 05 2018

Review for Dr. Joseph

Incredible surgeon. Seven hours under the knife. Was so grateful that she was my surgeon. Her neuro PA, Joe Robinson is the finest, to go along with her surgical talents.

Arcata, CA - Oct 02 2018

Review for Dr. Pare

Very friendly, knowledgeable and thorough. Took all necessary steps.

Eureka , CA - Sep 30 2018

Review for Dr. Quevedo

I was so very happy that I was able to find a local doctor who cares greatly about his patients and finding a permanent treatment plan! Thank you!!

Lexi in fresno, CA - Sep 15 2018

Review for Dr. Chukwu

I would absolutely recommend Dr. Botzler. We are changing my dad's cardiologist to Dr. Botzler after the fine care he is giving my mother. Gentle and kind, thorough and perceptive, we are very happy with his excellent work.

Lisa Hillman in Orleans - Sep 07 2018

Review for Dr. Botzler

Ron Hagg Sep 02 2018

Review for Dr. Aryanpur

A concerned patient in Mckinleyville, CA - Aug 28 2018

Review for Dr. Carlson

Ana Aug 07 2018

Review for Dr. Schafle

Left feeling humiliated by Dr and nurse. The only person that was nice to me was the phlebotomist

Nope in Eureka, CA - Jul 29 2018

Review for Dr. Mehta

I have been seeing her for years and she has always been very nice, concerned and caring. Everyone I have been in contact with there has been friendly and helpful.

Cheryl Brady in Fortuna, CA - Jul 04 2018

Review for Dr. Ramos

Dr Starr is an excellent Doctor and show much companion for his patients. He's very truthful straight up about what he does I would highly recomman Dr Starr to my family ,friends and anyone looking for his speciality

Barry in Eureka, CA - Jun 13 2018

Review for Dr. Starr

Kind and caring; he is your but thoughtful and encouraging.

Jun 10 2018

Review for Dr. Sugiura

Location

Saint Joseph Hospital

2700 Dolbeer St, Eureka, CA 95501

Frequently Asked Questions

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