Patients' Hospital Of Redding

97%

Patients that would definitely recommend

27% higher than the national average

Patients' Hospital Of Redding is a medical facility located in Redding, CA. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
95%

Patients who gave a rating of 9 or 10

26% higher than the national average

97%

Would definitely recommend

27% higher than the national average

Patients' Hospital Of Redding

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%93%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%97%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%95%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%90%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%78%53%

Patients' Hospital Of Redding

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%80%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%94%73%

Providers

Provider Reviews

I felt very comfortable. And everyone was so pleasant I'm so glad I chose this facility.

Julie May 12 2022

Review for Dr. Serr

Dr. Malotky and staff were friendly, efficient and understanding. I am a 78 year old woman that suffered from neck and back pain for years because of heavy pendulous breasts. I have had none of that since surgery and my new breasts are wonderful. I can't say enough thanks.

Sharon Apr 27 2022

Review for Dr. Malotky

I had a wonderful experience with Summit Plastic Surgery. Dr. Malotky was a wonderful surgeon, and the staff was always helpful and kind. They ensured I had a smooth prep, surgery, and follow-up. I am so glad I chose Summit Plastic Surgery and would highly recommend to anyone.

Joan Black Apr 11 2022

Review for Dr. Malotky

Dr Serr takes her time to really talk to her patients. Very thorough and informative. Always polite and friendly. The staff and office overall is VERY functional and also always polite and friendly. I wish I could use this office for my regular primary care physician. I wouldn’t go anywhere else!

Colleen Feb 10 2022

Review for Dr. Serr

Jan 26 2022

Review for Dr. Malotky

Location

Patients' Hospital Of Redding

2900 Eureka Way, Redding CA 96001

CallDirections

(530) 225-8700

Frequently Asked Questions

Where is Patients' Hospital Of Redding located?

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Contact Us

2900 Eureka Way

Redding, CA 96001

Directions

(530) 225-8700