hospital-image
hospital-image

Mercy San Juan Medical Center

Mercy San Juan Medical Center is a medical facility located in Carmichael, CA. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and more.

66%

Patient Experience Rating

2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

3% higher than the national average

66%

Would definitely recommend

2% higher than the national average

Mercy San Juan Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Mercy San Juan Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

I like that fact that Dr. was able to explain the situation to me, he is very easy to talk to and does not rush to get you out.

Anne Mitchell May 16 2024

Review for Dr. Fujii

My experience with Dr. Nyland was a joke. She had made up her mind about my symptoms and diagnosis before she walked into the exam room. I recommend avoiding her is you interested in actually solving whatever issue you may have. She won’t be interested.

Larry Stenvick May 16 2024

Review for Dr. Nyland

I’ve seen a variety of doctors for many conditions over the years. There are none I trust more or have helped me more than Dr. Wendel. If you want the best, see Dr. Wendel.

May 16 2024

Review for Dr. Wendel

Dr haynam is very understanding and willing to address you're medical condition. I would recommend this office for you're foot and ankle issues

May 15 2024

Review for Dr. Haynam

The visits are always on time and provide me with needed assistance with the condition to my footWe always discuss a course of action that might improve my condition

George Moreno May 15 2024

Review for Dr. Galli

Location

Mercy San Juan Medical Center

6501 Coyle Ave, Carmichael CA 95608

CallDirections

(916) 545-2870

Frequently Asked Questions

Where is Mercy San Juan Medical Center located?

Mercy San Juan Medical Center is located at 6501 Coyle Ave, Carmichael, CA 95608. Find other locations and directions on Healthgrades.

Has Mercy San Juan Medical Center won any recent awards from Healthgrades?

Yes, Mercy San Juan Medical Center has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, Critical Care Excellence Award™, and 1 more in the past two years.

Is Mercy San Juan Medical Center highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy San Juan Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Mercy San Juan Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercy San Juan Medical Center profile..

How does Mercy San Juan Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6501 Coyle Ave

Carmichael, CA 95608

Directions

(916) 545-2870