Mercy San Juan Medical Center

70%

Patients that would definitely recommend
Equal to the national average


Mercy San Juan Medical Center is a medical facility located in Carmichael, CA. This hospital has been recognized for America’s 100 Best Hospitals for Pulmonary Care Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2022, 2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

70%

Would definitely recommend
Equal to the national average

Mercy San Juan Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Mercy San Juan Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Linda Nakajo-Jaggar Oct 27 2021

Review for Dr. Chen

Barbara G. Oct 27 2021

Review for Dr. Chen

Dr. Chen is very kind and I understood everything he was going to do, which he did.

Oct 26 2021

Review for Dr. Chen

Laura Oct 18 2021

Review for Dr. McCusker

Dr Sultan was an extraordinary doctor. I believe the vaccine made him sick and the hospital put the final nail in his coffin. I, along with all of his patients, will miss him dearly. RIP you very special doctor and friend.

Oct 18 2021

Review for Dr. Sultan

Location

Mercy San Juan Medical Center

6501 Coyle Ave, Carmichael, CA 95608

Frequently Asked Questions

Where is Mercy San Juan Medical Center located?

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Does Mercy San Juan Medical Center score well in safety ratings?