Mercy Medical Center Redding

70%

Patients that would definitely recommend
Equal to the national average


Mercy Medical Center Redding is a medical facility located in Redding, CA. This hospital has been recognized for America’s 100 Best Hospitals for Orthopedic Surgery Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2020, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Joint Replacement Excellence Award™ (2019)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Vascular Surgery Award™ (2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

70%

Would definitely recommend
Equal to the national average

Mercy Medical Center Redding

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Mercy Medical Center Redding

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

He is very caring and really cares about me and my health

Aug 11 2020

Review for Dr. Paulson

Adriana Aguirre Aug 09 2020

Review for Dr. Pena

swallowing issues and she scoped my throat

Aug 08 2020

Review for Dr. Fox

Nicole Gardner Aug 05 2020

Review for Dr. Hamilton

Awesome doctor and staff

Aug 05 2020

Review for Dr. Serr

Embarrassing!

Jul 26 2020

Review for Dr. Wells

Dr. Patel has been our Doctor for years, and has been very caring and explains what he is doing. We appreciate him!

Mike and Candice Ralston Jul 23 2020

Review for Dr. Patel

Jim Burger Jul 18 2020

Review for Dr. Fox

I had MRSA in my nostril, my face,nose very swollen Dr. Campanelli took exceptional care of me I absolutely recommend him and have, Cynthia C.

Cynthia C. Jul 17 2020

Review for Dr. Campanelli

DeLeon Family Jul 14 2020

Review for Dr. Maples

I would give Him a 4or5 office has trouble calling back.

Al Jul 11 2020

Review for Dr. Khan

Have patience, he really does care about people and has been helping with my dad who has congestive heart failure. Office is small. Not part of a large practice. Long time cardiologist in the area.

Terri Jul 09 2020

Review for Dr. Mendelsohn

Dr Malotky was very knowledgeable about my condition. He took the time to explain the procedure and answered all my questions. He really does care about his patients. I would recommend him with the highest praise.

Jul 08 2020

Review for Dr. Malotky

Very professional and friendly office staff. Dr Fox is very easy to talk with and her surgery skills are great.

Paul Doerr Jul 03 2020

Review for Dr. Fox

I had a tumor removed from my wrist tendon and I couldn't be more pleased! Everything went better than I had expected and I am very pleased!

Cathy A. Jul 02 2020

Review for Dr. Ferraro

Margaret J. Williams Jul 01 2020

Review for Dr. Bergstrom

K. Henrick-Klauwers Jun 30 2020

Review for Dr. Lupercio

Dennis Browning Jun 30 2020

Review for Dr. Lam

No longer at Lassen Medical Clinic (as of Sept., 2020). During my last visit he was prompt, courteous and very helpful. Would recommend for ENT in northern California location.

Jun 30 2020

Review for Dr. Frantz

He is an awesome knowledgeable Doctor who diagnosed me with Antiphospholid Syndrome after surviving a Pulmonary Embolism. Thank you Dr. Fellows.

Rhonda Scott Jun 29 2020

Review for Dr. Fellows

Dodie Maguire Jun 24 2020

Review for Dr. Helseth

Follow up consultation of effects of cancer surgeries & treatment. I’ve valued his expertise and opinion since 2008.

C Kennedy Jun 23 2020

Review for Dr. Petersen

Ian Endicott Jun 21 2020

Review for Dr. Trevor

Dr miles did many surgeries on my Sister. She had so many health concerns but he stayed with her when other Dr may have given up on her. He gave her all his skills and was so very patient. Thank you Dr Miles

Delia Rodeick Jun 15 2020

Review for Dr. Miles

Sheryl Jun 12 2020

Review for Dr. Malotky

MGallagher Jun 10 2020

Review for Dr. Perkins

Heather in office is incompetent. Cancelled surgery because of her inept service. Going somewhere else.

Jun 10 2020

Review for Dr. Cross

Dr. Serr and staff are very professional and personable. I totally recommend this practice.

S. Hayden Jun 04 2020

Review for Dr. Serr

Awesome staff! They make you feel so welcome and comfortable!

Jun 04 2020

Review for Cheryl Wiley

Carl Maggio Jun 03 2020

Review for Dr. Solkovits

Pre-surgical visit for hernia repair. Dr. Fox is very thorough, explained the procedure well. Answered my questions completely. The staff was friendly and professional.

Jun 03 2020

Review for Dr. Fox

Best ever.

roy Jun 02 2020

Review for Dr. Spinka

My visit was over the telephone. It was great with all of my questions answered.

Fred Obermiller Jun 01 2020

Review for Dr. Fox

Dr. Mazur saved my husband's life and we will always be grateful....he is the best & his "girl Friday" Clara ( all around office , hand holder :) etc. really gave us the assurance we both needed to proceed with surgery ( valve replacement, aortic bulge repair) so thank you both, YOU ARE THE BEST.

Phil & Judy Jun 01 2020

Review for Dr. Mazur

Amazing and kind staff. All very professional and easy to talk to.

Amanda May 30 2020

Review for Dr. Serr

Dr Chandramouli is wonderful doctor. He performed very complicated procedure on my husband who has many heart problems. Office staff are very friendly and attentive. Thank you very much doctor !

Iryna May 30 2020

Review for Dr. Chandramouli

Vince DeTrant Trucking Inc. May 30 2020

Review for Dr. Gonzalez

My husband and I are both being treated by Dr. O. She has always been thorough, attentive, and professional. She is diligent in diagnosing your heart problems and refers, if necessary, to other specialists. Her staff is wonderful. We would HIGHLY recommend her.

T. Green May 29 2020

Review for Dr. Okonski

Matthew May 21 2020

Review for Dr. Chehrazi

I had a severe condition for 10 months, saw 8 doctors, had 14 medications and 7 biopsies. Dr. Reece was the only doctor to finally diagnose and treat it. I highly recommend him for your dermatological care!

May 16 2020

Review for Dr. Reece

Dr. Tioran and her staff do not take patient complaints seriously. They do not follow-up like they are supposed to and are not timely with evaluating and treating potentially serious cardiac problems.

May 10 2020

Review for Dr. Tioran

Very professional, very respectful from the staff and the doctor. I felt very comfortable.

May 08 2020

Review for Dr. Perkins

The staff and lindsay were were awesome!

breanna merkel May 07 2020

Review for Dr. Fox

May 01 2020

Review for Dr. Manohar

I had Dr Mehton for years, then moved a way for awhile. I moved back to Redding a month ago and at the time Dr Mehton was not accepting new pt’s. Saddened, but didn’t look elsewhere. Tried calling again today and I’ve been accepted back! Yea! Wouldn’t go to anyone else! Thank you Dr Mehton!

Cynthia May 01 2020

Review for Dr. Mehton

May 01 2020

Review for Dr. Serr

went in to see about a hernia to be repaired and thought that she was really great. She totally put me at ease which I never am at any Dr. or dentist visit.

Michael L. Moody Apr 30 2020

Review for Dr. Fox

Had my consultation yesterday @ 4:00 p.m. (April 24, 2020). Reviewed my medical concerns & outlined my treatment plan. Medication was called into CVS pharmacy & was ready for pick up same day. It was a great appointment that left me feeling hopeful. Thank you Dr. Birk & your very helpful staff. :-)

Danna J. Hogue Apr 26 2020

Review for Dr. Birk

I was not feeling 100% and he said some condescending things and acted arrogant without any hint of empathy towards me. The other doctors and specialists in his team were very kind and empathetic.

Apr 25 2020

Review for Dr. Alvarez

Dr. Paulson is so caring and very good at explaining things in a way that is easy to understand. I highly recommend him as a doctor.

Neeley Smith Apr 18 2020

Review for Dr. Paulson

Apr 17 2020

Review for Dr. Romero

I was kept informed as to what was going to happen when it was going to happen and then was checked on several times at home to see how I was doing by nurses and Dr. Fox. Everyone was nice and greeted me with a smile and good vibes.

Marlene Facey Apr 15 2020

Review for Dr. Fox

Will explain whatever you want and take time to answer questions. Patient and kind.

Apr 09 2020

Review for Dr. Eickhoff

He always takes his time and answers all my questions. I sometimes have a long list! Very knowledgeable about my heart condition!

Deb Garlock Apr 07 2020

Review for Dr. Paulson

Outstanding surgery after my stroke in January 2020! Did a great job of explaining my surgery with good followup! I would highly recommend Dr Do!

Lorna McDivitt Apr 07 2020

Review for Dr. do

Made an appointment for a consultation, turns out that his office is in a hospital and I got billed for hospital charges. No ethics in the medical community. Find a different Dr.

Mar 31 2020

Review for Dr. Cecchi

Tge staff is very caring and understanding. They are very informative and always there to explain anything I didn't understand. Jenny Rachel and Dr Fox are friendly and very professional. They really care about their patients. I would highly recommend Dr. Fox and her staff.

Angla Vancil Mar 31 2020

Review for Dr. Fox

Mar 29 2020

Review for Dr. Akman

fantastic best ever u need to go to him now

Mar 27 2020

Review for Dr. Maples

I saw her today at the Mercy Oncology Center in Redding. She is very personable and knowledgeable in the area of cancer and fibromyalgia. I hope that I can see her again!

Mar 19 2020

Review for Dr. Klein

I love Dr Bergstrom, he has a wonderful bed side manner, very warm and welcoming! He took care of my son and it was a pleasurable visit. He and his staff were awesome! Thank you

Zizi Ukestad Mar 18 2020

Review for Dr. Bergstrom

I met with Dr. Fox, she sat down with me and was very kind and patient. She took time to explain the procedure to me and answered all questions. I felt reassured when I walked out of my appointment.

Kara Gardner Mar 10 2020

Review for Dr. Fox

C.Skow. -Redding Mar 06 2020

Review for Dr. Sullivan

Very slow to return phone calls. Not respectful of patients time.

Mar 04 2020

Review for Dr. Buxa

Jim D. in Redding, CA - Mar 03 2020

Review for Dr. Sandhoo

Mar 03 2020

Review for Dr. Lagro

Dr Roitman is a wonderful, caring doctor. He takes the time to listen and tries to accommodate your needs and issues. It's a shame he left Mercy family practice, but I understand why. Thank you for your expertise and Good luck Dr Roitman!

Dinan in Redding, CA - Feb 29 2020

Review for Dr. Roitman

Madison Feb 28 2020

Review for Dr. Perry

Personal and professional! Thank you!

Feb 28 2020

Review for Dr. Serr

She’s the best!

Steph Feb 27 2020

Review for Dr. Kang

Did not take very long. It went really great. I told him what I wanted, and he laid it all out.

Wesley Feb 22 2020

Review for Dr. Paulson

Happy Patient Feb 21 2020

Review for Dr. Malotky

Just got a total ankle replacement. Best thing I have ever done. I haven’t had any pain at all. If you need a total ankle replacement. Call Dr Stoddard.

Marlin Griffis Feb 21 2020

Review for Dr. Stoddard

I have been to so many doctors the last few years that I'm becoming discouraged to the point of despondency. In one consultation with Dr. Fox I have found renewed hope.

Anne Feb 18 2020

Review for Dr. Fox

Very professional. All went well during my procedure and my F/U appt.

Feb 14 2020

Review for Dr. Fox

First time ever, that I’ve had a doctor actually compassionate and listened about my digestive issues. And was very patient considering my colon refused to cooperate and she had me come back the next day (on a Saturday!) to try again.

Suzzanne Mendenhall Feb 10 2020

Review for Dr. Fox

He saved my life, and he has a sense of humor, post surgery Five yrs Dec 27 2014

Linda in Redding , CA - Feb 10 2020

Review for Dr. Russ

He operated on my left knee and he is one of my favorite doctors I would recommend him to any one.

Steve Edelman Feb 08 2020

Review for Dr. Snider

I feel very confident that Dr. Fox really knows about the colon. I would highly recommend her.

Dharma Feb 07 2020

Review for Dr. Fox

I have been seeing Dr. Singh for 3 years and liked him very much. Just recently, however, he changed my diagnoses from IBD to IBS without explanation. Now I cannot get insurance approval for the medicine I need.

Mary Samantha Reece Feb 06 2020

Review for Dr. Singh

Feb 04 2020

Review for Dr. Russ

Very unfortunate that your office manager is so rude to your patients.. I will no longer seek my care here..Ive bern a patient in this office for 35 not the Same since David Hankin died!!

Feb 04 2020

Review for Dr. Heyerman

Kimberly Feb 02 2020

Review for Dr. Nassiry

Did not address any of my concerns. Very rude and arrogant.

Jan 30 2020

Review for Dr. Fox

Jana Kiker Jan 24 2020

Review for Dr. Malotky

We had a great talk along with practical advice that has set me on a course of being the most optimal person I can be for my health. I am very grateful for Dr. Ghelfi experience and wisdom with his efforts to give me the most he possibly can to guide me in the direction of my nutrition.

Jd H. Jan 24 2020

Review for Dr. Ghelfi

Jan 22 2020

Review for Dr. Davainis

I spent two months in various hospitals and he was so kind to myself and my family. He took the time to explain to me what was going on and everytime I saw him I knew I was in the best hands.

Jan 22 2020

Review for Dr. Gasho

Very knowledgable, professional, no nonsense doctor. I trusted him with my life!

Jan 22 2020

Review for Dr. Chen

Dr Pappas saw my mother who had a serious condition. She said she would call within a week or two with a treatment plan. Six weeks later we still haven’t heard from her. I’ve called her office multiple times and they always say they will get back to me but never do.

James Jan 17 2020

Review for Dr. Pappas

Happy Patient Jan 16 2020

Review for Dr. Cecchi

Jan 16 2020

Review for Dr. Kang

My visit was great. Very clean office, staff was friendly and my appointment was on-time. Dr. Fox talked to me like I was a person, informed me of my options and I didn’t feel rushed.

Steve Jan 16 2020

Review for Dr. Fox

He did not appear to core about me. He mumbled and did not review my tests. We went to Reno Ne. to see a caring dr.

terrey martin Jan 14 2020

Review for Dr. Birk

Great person and dentist

Donald Halsey Jan 11 2020

Review for Dr. Petersen

OneGreatfulHunter Jan 11 2020

Review for Dr. Lipman

Location

Mercy Medical Center Redding

2175 Rosaline Avenue Clairmont Hgts, Redding, CA 96001

Frequently Asked Questions

Where is Mercy Medical Center Redding located?

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