Mercy Medical Center Mount Shasta

71%

Patients that would definitely recommend
1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Mercy Medical Center Mount Shasta

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Mercy Medical Center Mount Shasta

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Dr. Alireza Abdolmohammadi, MD

Hematology

10 Ratings
Dr. Alireza Abdolmohammadi, MD

Dr. Matthew Allen, MD

Radiation Oncology

6 Ratings
Dr. Matthew Allen, MD

Dr. Leslie Andrews, MD

Obstetrics & Gynecology

8 Ratings
Dr. Leslie Andrews, MD

Dr. Temoor Anwar, MD

Radiology

3 Ratings
Dr. Temoor Anwar, MD

Dr. B V Chandramouli, MD

Interventional Cardiology

20 Ratings
Dr. B V Chandramouli, MD

Dr. Alan Cohn, DO

Family Medicine

2 Ratings
Dr. Alan Cohn, DO

Dr. Thomas Daniel, MD

Orthopedic Surgery

20 Ratings
Dr. Thomas Daniel, MD

Dr. Piyush Dhanuka, MD

Gastroenterology

20 Ratings
Dr. Piyush Dhanuka, MD

Dr. Navjot Dhillon, MD

Hematology

Dr. Navjot Dhillon, MD

Dr. Roy Ditchey, MD

Cardiology

12 Ratings
Dr. Roy Ditchey, MD

Dr. Daniel Drew, MD

Family Medicine

20 Ratings
Dr. Daniel Drew, MD

Dr. William Epstein, MD

Ophthalmology

6 Ratings
Dr. William Epstein, MD

Dr. Robert Ewing Jr, MD

Ophthalmology

3 Ratings
Dr. Robert Ewing Jr, MD

Dr. Grady Fort, MD

Pediatrics

7 Ratings
Dr. Grady Fort, MD

Dr. Reza Fouladi, DDS

Oral & Maxillofacial Surgery

158 Ratings
Dr. Reza Fouladi, DDS

Dr. Lindsay Fox, MD

General Surgery

208 Ratings
Dr. Lindsay Fox, MD

Debra Gordon, NP

Nursing (Nurse Practitioner)

6 Ratings
Debra Gordon, NP

Dr. Todd Guthrie, MD

Orthopedic Surgery

16 Ratings
Dr. Todd Guthrie, MD

Dr. Patricia Hadley, MD

Radiology

10 Ratings
Dr. Patricia Hadley, MD

Dr. Gary Herfindahl, MD

General Surgery

4 Ratings
Dr. Gary Herfindahl, MD

Dr. Deborah Higer, MD

Family Medicine

12 Ratings
Dr. Deborah Higer, MD

Dr. David Holst, MD

Family Medicine

19 Ratings
Dr. David Holst, MD

Dr. Richard Ingle, MD

Family Medicine

7 Ratings
Dr. Richard Ingle, MD

Dr. John Katana, MD

Family Medicine

Dr. John Katana, MD

Dr. Jeffrey Krahling, MD

Critical Care Medicine

Dr. Jeffrey Krahling, MD

Dr. Ronald Lagro, MD

Family Medicine

13 Ratings
Dr. Ronald Lagro, MD

Dr. Sean Malee, MD

Internal Medicine

2 Ratings
Dr. Sean Malee, MD

Dr. Bruce Miller, MD

Interventional Cardiology

14 Ratings
Dr. Bruce Miller, MD

Dr. Phillip Miller, MD

Family Medicine

5 Ratings
Dr. Phillip Miller, MD

Dr. Thomas Morris, MD

Emergency Medicine

Dr. Thomas Morris, MD

Dr. Glen O'Sullivan, MD

Orthopedic Surgery

21 Ratings
Dr. Glen O'Sullivan, MD

Dr. Nathan Parker, MD

Emergency Medicine

Dr. Nathan Parker, MD

Dr. Lloyd Pena, MD

Emergency Medicine

2 Ratings
Dr. Lloyd Pena, MD

Dr. Daniel Petersen, DDS

Oral & Maxillofacial Surgery

19 Ratings
Dr. Daniel Petersen, DDS

Dr. Robert Pick, DO

Cardiology

11 Ratings
Dr. Robert Pick, DO

Dr. Dyanesh Bapu Ravindran, MB

Hematology

7 Ratings
Dr. Dyanesh Bapu Ravindran, MB

Dr. Jack Saunders, MD

Family Medicine

4 Ratings
Dr. Jack Saunders, MD

Dr. Steven Scharpf, MD

General Surgery

1 Ratings
Dr. Steven Scharpf, MD

Dr. Lawrence Shearer, MD

Ear, Nose, and Throat

3 Ratings
Dr. Lawrence Shearer, MD

Dr. Grover Shipman, MD

Emergency Medicine

3 Ratings
Dr. Grover Shipman, MD

Dr. Curtis Smith, MD

Cardiology

4 Ratings
Dr. Curtis Smith, MD

Dr. Leonard Soloniuk, MD

Pain Medicine

29 Ratings
Dr. Leonard Soloniuk, MD

Dr. Michael Staszel, DO

Family Medicine

33 Ratings
Dr. Michael Staszel, DO

Dr. Harvey Sternberg, MD

Family Medicine

8 Ratings
Dr. Harvey Sternberg, MD

Dr. Aaron Stutz, MD

Emergency Medicine

1 Ratings
Dr. Aaron Stutz, MD

Dr. Lori Tobler, MD

Internal Medicine

1 Ratings
Dr. Lori Tobler, MD

Dr. Keith Ure, MD

Orthopedic Surgery

14 Ratings
Dr. Keith Ure, MD

Dr. Jeffrey Welder, MD

Ophthalmology

2 Ratings
Dr. Jeffrey Welder, MD

Dr. Rex Wilson, MD

Internal Medicine

4 Ratings
Dr. Rex Wilson, MD

Jeff Zeller, CP

Prosthetics & Orthotics

1 Ratings
Jeff Zeller, CP

Dr. Daniel Ziegler, MD

Emergency Medicine

3 Ratings
Dr. Daniel Ziegler, MD

Provider Reviews

Dr.fox and her staff are all extremely kind and genuinely caring. The patient is well-informed, which is rare. Thank You Dr. Fox & Staff

Nov 07 2019

Review for Dr. Lindsay Fox, MD

Nov 02 2019

Review for Dr. Richard Ingle, MD

I was referred for a colonoscopy. Dr. Fox and the front office staff were professional, friendly and reassuring. I was offered beverage of choice and listened to. Marvelous!

Oct 25 2019

Review for Dr. Lindsay Fox, MD

Seemed to really care that I am uncomfortable with doctors and medical procedures.

in Mt. Shasta, CA - Oct 24 2019

Review for Dr. Lindsay Fox, MD

Oct 20 2019

Review for Dr. Michael Staszel, DO

Friendly personality, explains conditions and procedures thoroughly, great follow up.

Oct 19 2019

Review for Dr. Lindsay Fox, MD

Considering it was for a colonoscopy, which is the least "fun" procedure I can think of, I actually enjoyed the video and she answered all my questions. The packet explaining the prep procedures is well thought out and very helpful.

Oct 18 2019

Review for Dr. Lindsay Fox, MD

He helps me through difficult times and is there when I need help with specialists and treatments that we don't have in this area. His staff is ready to help and efficient. Doc is smart and always is able to help me. Thank you!

Oct 17 2019

Review for Dr. Michael Staszel, DO

Dr. Fox and her staff. was very kind and professional. She answered all of my questions. The procedure i had yesterday went smoothly. I highly recommend her.

Oct 09 2019

Review for Dr. Lindsay Fox, MD

Oct 07 2019

Review for Dr. Thomas Daniel, MD

Oct 05 2019

Review for Dr. Lindsay Fox, MD

Excellent! The doctor was very accommodating and saw me the day I was referred to her. She showed both compassion and concern for my well being, gave me easy-to-understand information, and was very encouraging. I look forward to having her conduct my surgery.

Oct 04 2019

Review for Dr. Lindsay Fox, MD

We just love Dr Fox!! She explains thoroughly everything and is kind and gentle!!??

Oct 03 2019

Review for Dr. Lindsay Fox, MD

Very Kind. Prompt and empathetic. Great attitude. Seems to love and care for her patients.

Oct 03 2019

Review for Dr. Lindsay Fox, MD

Every team member at Redding Endoscopy Center was very friendly, efficient and professional. I would highly recommend this center to others. Dr. Dhanuka made you feel at ease.

Sep 30 2019

Review for Dr. Piyush Dhanuka, MD

Dr Fox examimed me in the ED, pro forming an Endoscope. I followed up in her office and was pleased with her professional manner and caring attitude. Highly recommend her as a General Surgeon

in MT Shasta, CA - Sep 27 2019

Review for Dr. Lindsay Fox, MD

Very thorough consultation. Quick and easy. All questions were answered.

Sep 26 2019

Review for Dr. Lindsay Fox, MD

Sep 08 2019

Review for Dr. Lindsay Fox, MD

Dr. Fox is attentive and listens. I've felt very comfortable with her each appointment. She has a great bedside manner, and is great about following up with results and on going care.

Sep 03 2019

Review for Dr. Lindsay Fox, MD

My visit with Dr. Fox was great. I felt very comfortable and in good hands. I highly recommend Dr. Fox

Aug 31 2019

Review for Dr. Lindsay Fox, MD

in CA - Aug 30 2019

Review for Dr. Lindsay Fox, MD

Quick, friendly, and efficient without wasting time.

Aug 29 2019

Review for Dr. Lindsay Fox, MD

Aug 22 2019

Review for Dr. Piyush Dhanuka, MD

Professional, relaxed, approachable. Great experience!

Aug 10 2019

Review for Dr. Lindsay Fox, MD

Dr. Ditchey is my mom's cardiologist. He is an amazing, phenomenal, medical professional and a wonderful man! His knowledge and expertise is unparalleled.

Aug 06 2019

Review for Dr. Roy Ditchey, MD

An excellent Doctor. Professional, kind, compassionate. Has a great staff.

Aug 03 2019

Review for Dr. Lindsay Fox, MD

Jul 09 2019

Review for Dr. Lindsay Fox, MD

Quick clean super friendly I would absolutely recommend Dr. Fox.

Jul 04 2019

Review for Dr. Lindsay Fox, MD

in Weed, CA - Jun 29 2019

Review for Dr. Lindsay Fox, MD

This is not a review why is my wife’s issues taking so long for her to get appointments to find out what’s going on with her . I see her daily dealing with her pain and other issues since her attack at work ...

in Weed - Jun 26 2019

Review for Dr. Michael Staszel, DO

Second to none. He is patient, gentle, kind, compassionate, and intelligent.

Redding, CA - Jun 18 2019

Review for Dr. Daniel Drew, MD

Dr Ditchey is awesome. He took care of my mom and now he takes care of me... he takes his time with you and explains everything... He’s the best! ??

Jun 14 2019

Review for Dr. Roy Ditchey, MD

Jun 13 2019

Review for Dr. Lindsay Fox, MD

Dr. Fox is very attentive and cares about her patients. She explained the whole procedure clearly. I was happy that she was ok with my doing my own research about what was going to happen at the hospital. Thank you !

in Dunsmuir, CA - Jun 12 2019

Review for Dr. Lindsay Fox, MD

I have complete confidence in Dr. Fox. She listens well to my concerns and treats me with great respect, even though I use herbal remedies as well as conventional medicine. I appreciate her wisdom and experience. She is very dedicated and focused on healing and helping her patients.

Jun 07 2019

Review for Dr. Lindsay Fox, MD

She is very good and fast I like that you do not have toast long

May 17 2019

Review for Dr. Lindsay Fox, MD

I had a bunionectomy with Dr. Ure and it was a horrible experience. I just received a second opinion and after 3 months of not walking, I was informed he did not fully correct my bunion. I have a scar from my toe all the way up to my ankle. I am not satisfied with the surgery.

May 16 2019

Review for Dr. Keith Ure, MD

in Red Bluff, CA - May 14 2019

Review for Dr. Daniel Petersen, DDS

May 14 2019

Review for Dr. Lindsay Fox, MD

They are very friendly & run on time. Dr. Fox is very competent.

May 09 2019

Review for Dr. Lindsay Fox, MD

May 04 2019

Review for Dr. Lindsay Fox, MD

Dr. Ure helped me get my life back. I'm out of pain and on the road to recovery. Dr.Ure and his staff including Todd Decarlis are awesome at what they do. I had a hip replacement. Thanks all of you!!

May 01 2019

Review for Dr. Keith Ure, MD

He saw what was wrong with my back about 9 yrs. ago. Of course the insurance company blocked him from treating me. He had a lot of care and compassion for my situation. Thruway things look I might have to wait until I get on Medicare before I see him again. Awesome Physician!

in Grants Pass, OR - Apr 29 2019

Review for Dr. Glen O'Sullivan, MD

in Dunsmuir, CA - Apr 26 2019

Review for Dr. Curtis Smith, MD

Red Bluff, CA - Apr 20 2019

Review for Dr. Piyush Dhanuka, MD

Apr 17 2019

Review for Dr. Lindsay Fox, MD

Every time I meet with Dr Fox, I am impressed with her knowledge, her ease with me, her personality. She is amazing!

Apr 12 2019

Review for Dr. Lindsay Fox, MD

Dr. Fox was very thorough when explaining the procedure for my colonoscopy. The day of my procedure there was a delay in the scheduled time it took place. The hospital staff were very kind and kept me warm and comfortable. Overall my experience was very good.

Apr 09 2019

Review for Dr. Lindsay Fox, MD

Excellent communication, service, friendliness, cleanliness. Coffee and colonoscopy prep movie engaging and helpful. Positive encouraging feel. ??

Apr 04 2019

Review for Dr. Lindsay Fox, MD

THE DOCTOR AND ALL OF THE STAFF MADE YOU FEEL LIKE YOU HAVE KNOWN THEM FOREVER..THEY ARE A WARM FAMILY

Apr 04 2019

Review for Dr. Lindsay Fox, MD

Location

Mercy Medical Center Mount Shasta

914 Pine St, Mount Shasta, CA 96067