Mercy Medical Center Merced

60%

Patients that would definitely recommend
10% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

60%

Would definitely recommend
10% lower than the national average

Mercy Medical Center Merced

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Mercy Medical Center Merced

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

I was blessed to be 1st surgery after the COVID-19 lockdown. Had my prolapse procedure with no pain and excellent recovery. Very grateful to have normal control of my bowel.

Dr. Leif Erickson Jun 17 2020

Review for Dr. French

LZHH Jun 01 2020

Review for Dr. Patel

May 19 2020

Review for Dr. Shabbir

Amazing doctor. I highly recommend her. She knows everything about seizures just by explaining what happened during and also after. So happy I found her for my husband.

May 13 2020

Review for Dr. Hylton

I recently moved from Merced to Arizona and wish I could have moved Dr. Gallery as well. He is a great doctor and I will miss his expertise.

Gloria Apr 20 2020

Review for Dr. Gallery

Very nice and professional. Easy to talk to didnt act all rushed and seemed to sincerely listen when I talked. Going back again

Apr 20 2020

Review for Dr. Entwistle

Cynthia Pulver Apr 15 2020

Review for Dr. Fernandez Renedo

I’m one of Dr. Lesley Xiong’s patients. I like that her office sometimes has walk-in that same day. If not, her office usually will schedule me to see her at the earliest possible day.

P. Moua Mar 30 2020

Review for Dr. Xiong

Mar 25 2020

Review for Dr. Delapena

William W. Rogers Mar 25 2020

Review for Dr. Gallery

I highly recommend Dr Kosuri

Anita Mar 24 2020

Review for Dr. Kosuri

excellent, you may not fully understand the value of Dr. P. until you have a squalmous in the middle of your face and through his magic makes it look like there was nothing ever there.

bc el portal ca. Mar 14 2020

Review for Dr. Pilkington

Lonnie Fogle Mar 05 2020

Review for Dr. Sablan

Mar 04 2020

Review for Dr. Xiong

Understanding knowledgeable Compassionate

Karen and Jerry Mar 02 2020

Review for Dr. Kris

I go every 6 months for malignant melanoma checks. I see Stanford every 6 months also so between the 2 I am happy

Feb 24 2020

Review for Dr. Pilkington

Laurence in Merced, CA. Feb 14 2020

Review for Dr. Harris

He never returns calls

Timothy Layhee Feb 14 2020

Review for Dr. Lakireddy

Jan 29 2020

Review for Dr. Schick

David Griffin Jan 28 2020

Review for Dr. Garcia-Diaz

Jason Jan 25 2020

Review for Dr. Rabago

Dr. Moore is so great and professional. He has a great bedside manner. He listens to everything you have to say. You won’t be sorry if you use him as your doctor. I recommend him to everyone.

Deborah Walsh Jan 25 2020

Review for Dr. Moore

Dr Garcia is so pleasant and energetic and he has a wonderful PA working with him. The surgery scheduler is quick and efficient and very lovely to talk to. Very nice new office.

Jan 19 2020

Review for Dr. Garcia-Diaz

Pleasant discussion of heath issues.

Jan 14 2020

Review for Dr. Paskin

Dr. Cesar saved my life. He and his staff were sent by God.

George Moore Jan 13 2020

Review for Dr. Cesar

Dr. Disbrow always takes time to listen to his patients and is very thorough in his examinations and very current in latest developments in treatments-- He has a working relationship with a wide variety of specialists and works to get the best and quickest treatment possible.

Jan 10 2020

Review for Dr. Disbrow

negative, you wait 3 hours in the waiting room which is always packed due to them scheduling 5 patients every 15 minutes.

Jan 08 2020

Review for Dr. Schuller

My wife and I have had great experience with staff and Dr Johnston. He is very pleasant and will listen and explain everything to you. He is busy as he delivers many babies which is reassuring as my wife is pregnant. I would and do recommend him as a Dr.

Rueben Jan 03 2020

Review for Dr. Johnston

Ms. Meniscus Tear Dec 19 2019

Review for Dr. Tacke

The Truth Shall set you Free Dec 17 2019

Review for Dr. Huish

Gerardo Villa Dec 06 2019

Review for Dr. Sablan

Very good experience for my colonoscopy, no pain at all like my previous one elsewhere! Nice staff.

Dawn Carlson in CA - Nov 22 2019

Review for Dr. Kris

An excellent and caring doctor

Nov 20 2019

Review for Dr. Hylton

Marcelinda Saefong Nov 13 2019

Review for Dr. Medefind

Excellent. Friendly and knowledgeable. Will use him again

Nov 05 2019

Review for Dr. Entwistle

Jason A Sep 27 2019

Review for Dr. Ramos

Sandra Sep 27 2019

Review for Dr. Garcia-Diaz

Maria Sep 25 2019

Review for Dr. Garcia-Diaz

Sep 25 2019

Review for Dr. Garcia-Diaz

Brenda G in Merced , CA - Sep 24 2019

Review for Dr. Garcia-Diaz

He does do his job

Sep 22 2019

Review for Dr. Johnston

Very poor bedside manner. Started right out the gate with "Why are you here?" interrogation, ended with "do you have any questions?" while not actually wanting to answer any questions. One of the worst experiences ever with a doctor.

Sep 06 2019

Review for Dr. Harris

Aug 27 2019

Review for Dr. Pilkington

Nancy Chavez-Patnude Aug 23 2019

Review for Dr. Sablan

He is absolutely the BEST doctor I have ever been to. He explains everything that is going on and tells you what your options are. He did my hip replacement and then had to do more surgery after I fell and ripped the muscle. I just can't say enough about him.

L. Lineberry Aug 21 2019

Review for Dr. Sablan

J.A. Aug 21 2019

Review for Dr. Johnson

My surgery was a success thanks to Dr Garcia, Neil and the staff

S in Los banos, CA - Aug 16 2019

Review for Dr. Garcia-Diaz

Dr. Cesar is unprofessional! Aug 07 2019

Review for Dr. Cesar

Aug 06 2019

Review for Dr. Melean

would never go there again, rude office staff and a doctor that does not seem to give a crap about his patients. live longer find another doctor.

Jul 14 2019

Review for Dr. Johnston

He recently did surgery on my dad. Very nice and caring and spent a lot of time with him that I have never seen before in a surgeon. Highly recommend.

Cynthia Willis Duryea Jul 08 2019

Review for Dr. Iberdemaj

Great doctor and staff.

Fabian Bonilla in Los bangs - Jul 02 2019

Review for Dr. Garcia-Diaz

Positive demeanor, intelligent, thorough, highly recommend.

Leshia in Merced, CA - Jun 27 2019

Review for Dr. Entwistle

I wouldn't send my enemies, if I had any, to this man. What a horrible waste of intelligence wrapped up in a man who is rude and arrogant. He could stand to take lessons from his staff, who were caring professionals.

Kathy F in Merced, CA - Jun 23 2019

Review for Dr. Chan

Excellent Dr. can’t express how grateful I am to have a Dr. like him. That should say it all!!!

Maria in Merced, CA - Jun 22 2019

Review for Dr. Sidhu

One of the most caring, gentle, understanding OBGYN's I've ever uncountered. Listen to to your concerns and answers questions to where you can understand!!

CMB in Merced, CA - Jun 14 2019

Review for Dr. Moore

I wish I could have seen him back in 2006!!

CA, CA - Jun 14 2019

Review for Dr. Sablan

dr butler, come back you were the best doctor. dr. Johnston has a horrible office manager and his staff is lazy.

Rosemary Ayers in chowchilla, CA - Jun 01 2019

Review for Dr. Butler

Outstanding doctor. Very knowledgeable. Listens and answers all your questions. Takes her time with you.

May 25 2019

Review for Dr. Qadeer

Merced - May 20 2019

Review for Dr. Sablan

Dont like the guy. Was rude and disrespectful. Didn't even meet me properly.

JohnMcmahon in Merced, CA - May 19 2019

Review for Dr. Lakireddy

Lu Touzeau in Midpines, CA - May 12 2019

Review for Dr. Johnson

Will recommend Dr. Kris to family members & friends.

May 11 2019

Review for Dr. Kris

I felt nervous before the procedure. What an amazing Dr and staff they have. I felt loved...they made a terrible situation good.

Paul Bullard May 07 2019

Review for Dr. Kris

May 07 2019

Review for Dr. Sablan

She is an awesome dr. Is in tune with your issues and always listens

Katherine McDermott in Merced , CA - May 07 2019

Review for Dr. Hylton

May 01 2019

Review for Dr. Gallery

Dr. Johnston is one of the best doctors in Merced County! He definitely knows what he is doing and answers all questions with patience and plenty of details. Office staff is very kind and caring.

Erica D. Apr 27 2019

Review for Dr. Johnston

David in Merced - Apr 24 2019

Review for Dr. Kris

The staff is amazing and doctor is very thorough

Criswell in Merced - Apr 06 2019

Review for Dr. Kris

I"m very happy with Dr Cris and his Staff.

Apr 05 2019

Review for Dr. Kris

Atwater, CA - Apr 04 2019

Review for Dr. Reddy

It's nothing more than a drive thru colonoscopy mill. I think the state of CA medical board should look into this place. It's dirty, staff appear to lack basic skills. I felt so uncomfortable that I canceled my procedure and left.

Janie in CA - Apr 01 2019

Review for Dr. Munnangi

Roberto Jauregui in Livingston, CA - Mar 23 2019

Review for Dr. Kris

Dr. French did a belly fat biopsy on me. She explained the procedure and recovery completely. Call me in a few days with results. She was great. When I went for stitches removal was prompt and removed them quickly and painlessly. I would go back to her and recommend her highly.

Mar 23 2019

Review for Dr. French

He is the best!!!

wayne fitzgerald in Carson City, NV - Mar 21 2019

Review for Dr. Sablan

Me in Merced, CA - Mar 20 2019

Review for Dr. Tacke

Very good doctor. Highly recommended. Kevin walker 3/2019

Mar 19 2019

Review for Dr. Iberdemaj

for 5 years dr kano has been my dr he is really a great dr he cares

raj in merced, CA - Mar 17 2019

Review for Dr. Kano

He truly cares about his patients. He is a very busy man but he still makes time to see and care for me and my family. Highly recommend!

Mar 17 2019

Review for Dr. Johnston

very good at communicating a problem and a solution. cares about his patients. personally checks on his patients.

Mar 17 2019

Review for Dr. Johnston

Mar 15 2019

Review for Dr. Xiong

She’s a very caring physician and well versed in care

Mar 12 2019

Review for Dr. Enad

Merced, CA - Mar 08 2019

Review for Dr. Melean

i would recommend Dr Garcia he did a good surgery on my mom.

AO in Planada, CA - Feb 27 2019

Review for Dr. Garcia-Diaz

Merced, CA - Feb 22 2019

Review for Dr. Ottemoeller

great service. dr delapena has great office and he goes out of his way to treat us patient, its worth the wait :)

Feb 22 2019

Review for Dr. Delapena

They make multiple appointments at the same time. Patients are left waiting over half an hour just to be called to the room for an appointment because the doctor isn’t even in on time! Ridiculous.

Feb 21 2019

Review for Dr. Delapena

Terry in Merced, CA - Feb 19 2019

Review for Dr. Munnangi

Love having him as a doctor , very nice and caring about the patients needs. He's also my newborns provider now. Would recomend having him as your care provider .

Herlinda in Ballico - Feb 17 2019

Review for Dr. Johnston

I'm so satisfied With Dr Munnagi's staff and care I received they not only did their procedure but cured me Thank you

Lorison Feb 09 2019

Review for Dr. Munnangi

Jacqueline Gonzalves in Twain Harte, CA - Jan 26 2019

Review for Dr. Roussos

CA - Jan 25 2019

Review for Dr. Vanek

He is great, listens to my concerns and discusses my options. Which makes me feel very trusting and comfortable.

Vera I in Livingston , CA - Jan 14 2019

Review for Dr. Beauchman

as a hospitalist she is terrible. took 36 hrs. to release from hospital after being informed to do so. changed medications without regard to the whole patient.

Jan 12 2019

Review for Dr. Vangala

Excellent experience. Dr. Johnston really cares about his patients.

Merced, CA - Jan 11 2019

Review for Dr. Johnston

Location

Mercy Medical Center Merced

333 Mercy Ave, Merced, CA 95340