Mercy General Hospital
Patients that would definitely recommend
8% higher than the national average
Mercy General Hospital is a medical facility located in Sacramento, CA. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2024)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
America’s 100 Best Hospitals for Cardiac Care Award™ (2023, 2022)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 100 Best Hospitals for Coronary Intervention Award™ (2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
America’s 50 Best Hospitals for Cardiac Surgery Award™ (2023, 2022)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Surgical Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Gastrointestinal Surgery Excellence Award™ (2022)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2023, 2022
America’s 100 Best Hospitals for Coronary Intervention Award™
2023
America’s 50 Best Hospitals for Cardiac Surgery Award™
2023, 2022
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Surgery Excellence Award™
2022
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2024
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy General Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Mercy General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
L. Thorntona Mar 16 2024
Review for Chidinma Ukah
My entire experience with Dr Prasad and his staff was amazing. I was referred due to chronic low back, sciatic, leg and foot pain. I have multiple issues in my lumbar spine and was considering all options including fusion surgery. Dr Prasad took the time to clearly explain my conditions and my...
CJK Mar 16 2024
Review for Dr. Prasad
Love Dr Ripp but the office is so busy. I was seen 45 minutes after my scheduled appointment
Mar 15 2024
Review for Dr. Ripp
She was very thorough in going through lab work results and other medical follow up issues. In suggesting something, she mentioned it would be the same recommendation if I were her sister or aunt, rather than mother or grandmother. Very kind and compassionate.
Sara C. Mar 15 2024
Review for Dr. Na
Dr. Johnson knows her stuff! She has an awesome bedside manner, takes her time with the appointment, answers all questions and doesn't rush you out the door. She is a beautiful soul and beautiful person. Thank you so much Dr. Johnson!
Victoria B. Mar 14 2024
Review for Dr. Johnson
Location
Mercy General Hospital
Frequently Asked Questions
Where is Mercy General Hospital located?
Mercy General Hospital is located at 4001 J St, Sacramento, CA 95819. Find other locations and directions on Healthgrades.
Has Mercy General Hospital won any recent awards from Healthgrades?
Yes, Mercy General Hospital has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Spine Surgery Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and 4 more in the past two years.
Is Mercy General Hospital highly rated with patients?
77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Mercy General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Mercy General Hospital profile..
How does Mercy General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I’ve not ever had a bad experience with Ukah NP. I love her. She has a very good bed side manner and she a very compassionate person. She caring and a good person.