Kaiser Permanente Santa Rosa Medical Center

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

America's 100 Best Hospitals Award™ (2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Prostate Surgery Award™ (2019, 2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

81%

Would definitely recommend
11% higher than the national average

Kaiser Permanente Santa Rosa Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Kaiser Permanente Santa Rosa Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Michael A. Smith Jan 25 2020

Review for Dr. Vasadia

Excellent bedside manner - really listens and cares. Clearly has a strong knowledge background and works with you to find a balance between diagnostics and treatments. Great doctor!

Dec 18 2019

Review for Dr. Cheung

Kevin Zhao Aug 03 2019

Review for Dr. Brown

If you are looking for a neurologist who cares about your well-being, then this is not the doctor for you. She has a really bad bedside manner and does not respond to patient needs.

Jul 25 2019

Review for Dr. Brown

Excellent. She was smart, direct and personable

CA - Jun 29 2019

Review for Dr. Shapiro

May 30 2019

Review for Dr. Brown

Horrendous.

Apr 28 2019

Review for Dr. Fujii

If you want someone to tell you what to do, that's him. He comes with an agenda and minimizes side effects. He is not interested in your opinions, those of other cancer patients or questions about alternatives to his recommendation. He is smart, but deaf.

Mar 25 2019

Review for Dr. Ye

CA - Dec 03 2018

Review for Dr. Emond

Santa Rosa, CA - Nov 07 2018

Review for Dr. Emond

He is the most amazing doctor I have ever came acrossed. He had helped me through from tough times in my life. And I am so thankful that I have met him. He also knows his medicine.

Tara in Fort Lauderdale , FL - Oct 28 2018

Review for Dr. Braun

Great surgeon. Caring, personable and is performing the latest techniques which require minimal hospitalization and better and quicker healing. My pain relief was almost immediate.

Terry in San Francisco , CA - Oct 14 2018

Review for Dr. Feldstein

Steve Farnell in Sebastopol - May 30 2018

Review for Dr. Gelber

She is great, open, smart and kind. She will listen and answer all questions. She's practical and even funny at times.

Mar 15 2018

Review for Dr. Shapiro

Totally botched surgery one year ago. Do not recommend.

Angus A, Feb 20 2018

Review for Dr. McElvany

Botched my surgery, still suffering a year later.

Archie Feb 20 2018

Review for Dr. McElvany

He left me in a room a never checked on me once. That’s his idea of “care”. He emailed me after my horrible experience telling me how he enjoyed “caring” for me during my stay. He blocked my messages when I asked him why I was left in a room with no water for 3 hours. Not very professional

Feb 09 2018

Review for Dr. Wuthrich

Had right knee replacement July 2017. Glad I did it. He did a great job. Can't wait to have my left one done.

Rohnert Park, CA - Oct 01 2017

Review for Dr. Sandoval

I found him to be an excellent doctor. He performed a full knee replacement and explained the procedure ahead of time. I recommend Dr. Fujii and he was recommended to me.

Rodney Carr in Sonoma, CA - Aug 24 2017

Review for Dr. Fujii

Great doctor and person. Takes her time and in no rush to end the visit. I would definitely recommend her to anyone that's in need of a neurologist.

Barr in Campbell, CA - Jul 07 2017

Review for Dr. Brown

Very knowledgeable and skillful.

oakland, ca - Apr 05 2017

Review for Dr. Fujii

Adam Vanderwarf in Ft Lauderdale, FL - Mar 09 2017

Review for Dr. Braun

Dr. James Wong is the best of the best. He is caring, kind and is very experienced in vascular disease and treatment.

Angela K. in Honolulu - Dec 21 2016

Review for Dr. Wong

wonderful, sweet man!

Windsor, CA - Oct 09 2016

Review for Dr. Schecter

The Grateful Patient in Santa rosa, ca - Jul 29 2016

Review for Dr. Ye

Dr Cheung is awesome. Gave me everything I requested. Drive 3 hours to see her and happy to do it. Blessed to have her

Humboldt honey in Eureka.CA - Jul 01 2016

Review for Dr. Cheung

Dr. Sandoval is not honest and doesn't seek out what's best for his patients. My life has been a nightmare since getting a knee replacement procedure done by him.

Danny M. in Santa Rosa, CA - Apr 27 2016

Review for Dr. Sandoval

Sindy in Healdsburg, CA - Apr 15 2016

Review for Dr. Flores

Santa Rosa, CA - Feb 02 2016

Review for Dr. Cheung

Dr. Zhang worked with my friend who was entering hospice. He went the extra mile to keep track of her needs as she made the transition to hospice. He really listened to her and treated her with dignity and respect.

Felicia Darling in Stanford, CA - Jan 21 2016

Review for Dr. Zhang

Location

Kaiser Permanente Santa Rosa Medical Center

401 Bicentennial Way, Santa Rosa, CA 95403