Adventist Health Howard Memorial

89%

Patients that would definitely recommend
19% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10
15% higher than the national average

89%

Would definitely recommend
19% higher than the national average

Adventist Health Howard Memorial

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Adventist Health Howard Memorial

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Everyone was very professional, pleasant and helpful. They explained the procedure in great detail and were very attentive to my needs! Best care I’ve ever had!! Thank you all!

Aug 19 2019

Review for Dr. Richard Rattin, DO

I saw Dr.Boyle when I lived in Paradise, California. He is the most personable doctor I have ever had. He takes the time to listen and then provides the need treatment. I live in Texas now and sure wish I had Dr. Boyle here with me. I strongly recommend Dr Boyle.

in Paradise, CA - May 22 2019

Review for Dr. Craig Boyle, DC

Absolutely the best surgeon on the planet. He is smart, talented, accessible, blessed, remarkable, kind and thoughtful. A true gift from God. I am so happy he is still in our area. What a wonderful compassionate surgeon who is loved by everyone. I can’t praise him enough.

Apr 19 2019

Review for Dr. Lance Ludington, MD

Mar 24 2019

Review for Dr. Jon Portnoff, MD

I found Dr. Bretan to be very professional and my experience with him over the last month has been very good. I did not wait long for him to see me and he explained my condition to me respectfully.

in Watsonville, CA - Feb 16 2019

Review for Dr. Peter Bretan Jr, MD

CA - Dec 29 2018

Review for Dr. Robert Pollard, MD

in , CA - May 15 2018

Review for Dr. Harry Matossian, MD

Apr 26 2018

Review for Dr. William Bowen, MD

Willits, CA - Apr 09 2018

Review for Dr. Andrea McCullough, MD

Mar 10 2018

Review for Dr. William Bowen, MD

Paradise - Dec 22 2017

Review for Dr. Lance Ludington, MD

San Rafael, CA - Nov 11 2017

Review for Dr. Andrea McCullough, MD

in Petaluma, Ca - Sep 27 2017

Review for Dr. Peter Bretan Jr, MD

in Ukiah, CA - May 18 2017

Review for Dr. William Bowen, MD

Rude, does not take his time to listen, answered his phone in the middle of me talking, doesn't answer questions. Made me feel very uncomfortable, and did not help my son at all.

in Ukiah ca - May 04 2017

Review for Dr. Brandon Begley, DO

Dr. Rattin is always available, he has personalized service and goes out of his way to “problem solve” using all of his contacts and knowledge to offer multiple solutions.

Mar 12 2017

Review for Dr. Richard Rattin, DO

Dr. Portnoff knows his practice very well, has good bedside manners and takes time to explain the procedure he is doing . I would highly recommend him to family and friends.

in Willits, CA - Mar 07 2017

Review for Dr. Jon Portnoff, MD

He and his wife, Dr Chris Rattan are the worst doctors I have ever met. He treated my father and ordered way too many tests and he was very rude. Never see him.

Phelan, CA - Dec 14 2016

Review for Dr. Richard Rattin, DO

Windsor, CA - Dec 13 2016

Review for Dr. Michael Cosenza, DPM

Dr. Bowen is the best. He spends time with his patients and listens. He is also an outstanding surgeons. We had a great experience with him. He saved my wife's life.

in healdsburg, ca - Nov 07 2016

Review for Dr. William Bowen, MD

in Laytonville, CA - Aug 18 2016

Review for Dr. Joann Rosenfeld, MD

in Willits, CA - Jul 14 2016

Review for Dr. William Bowen, MD

I have found him to be concerned and caring. Careful in what he prescribes for medicine. Shows and interest in our overall well being (both my husband and I). We have multiple health issues and he works with us to insure the best decisions are made.

in Ukiah, CA - Jun 27 2016

Review for Dr. Angus Matheson, MD

in Paradise, Ca - Apr 11 2016

Review for Dr. Lance Ludington, MD

Feb 01 2016

Review for Dr. Jon Portnoff, MD

in Willits, CA - Jan 14 2016

Review for Dr. Joann Rosenfeld, MD

This Dr is very rude .he made me feel like a piece of crap..he made me feel like I was a drug addict which I am not... I felt very uncomfortable I felt really sad

Hopland - Dec 28 2015

Review for Dr. Brandon Begley, DO

Great physician!

Mar 19 2019

Review for Dr. Robert Rushton, MD

I have been going to Dr O'Dorisio for just over year. I trust him and feel confident with his care.

in Ukiah, CA - Feb 18 2019

Review for Dr. James O'Dorisio, MD

Thanks Dr Charpentier for fixing my hip. I’m now able to walk again! You are very down to earth and knowedabke.

in Ukiah, CA - Feb 06 2019

Review for Dr. Paul Charpentier, MD

Great communication skills; straight shooter!

Nov 30 2018

Review for Dr. Peter Bretan Jr, MD

This doctor should be sued for malpractice. She diagnosed a condition as an allergy and it was a thyroid issue. Very incompetent.

Sep 02 2018

Review for Dr. Carla Longchamp, MD

Knowledgeable, . Five star in every aspect. From medical treatment to the staff. I recommend to anyone in need.

in Rohnert Park, CA - Feb 11 2018

Review for Dr. Peter Bretan Jr, MD

EXCELLENT DOCTOR!! Extremely professional, thorough, optimistic, upbeat personality!

Wellington, KS - Nov 05 2017

Review for Dr. Joann Rosenfeld, MD

My experience with Dr. Williams is positive. He is patient, a great listener, and does not rush you.

in Kelseyville, CA - Jun 17 2017

Review for Dr. John Williams, MD

Dr. Rattin was very friendly and helpful.

Apr 08 2017

Review for Dr. Richard Rattin, DO

Dr. Cosenza was very professional and straight forward. I really liked his demeanor. This was my first appointment and I was very impressed.

Ukiah, CA - Apr 05 2017

Review for Dr. Michael Cosenza, DPM

Knowledgeable, bright, caring, willing to go the extra mile to follow up with you.

Willits, CA - Nov 02 2016

Review for Dr. Carla Longchamp, MD

Wonderful doctor. Does in depth work to diagnose medical problems. Very personable and interested in his patients and their health!

in Ukiah, CA - Mar 28 2016

Review for Dr. Thomas Bertolli, MD

Location

Adventist Health Howard Memorial

1 Marcela Dr, Willits, CA 95490