Adventist Health Howard Memorial

90%

Patients that would definitely recommend
20% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

90%

Would definitely recommend
20% higher than the national average

Adventist Health Howard Memorial

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Adventist Health Howard Memorial

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%86%73%

Providers

Provider Reviews

Very nice guy. Not so effective with varicose vein ablation. I do not recommend him for that procedure

Jul 28 2020

Review for Dr. O'Dorisio

Very hands on with all my medical issues and also integrating my mental health with my physical health. Very fortunate to have her as my PCP and very easy to talk to her about my concerns.. I recommend her highly..

S Leeds Dayton Jul 16 2020

Review for Dr. Longchamp

We are very grateful for Dr Wang.

Chad Peterson Jul 07 2020

Review for Dr. Wang

Former Friend and Patient Jul 03 2020

Review for Dr. Williams

Awesome! He's the most caring and patient Dr I've EVER had, and their has been many! I couldn't go on without him. He truly cares! I'd recommend him 100%

Susan in Willits Jul 01 2020

Review for Dr. Williams

Dr B was disinterested. He took no history, did not do a physical exam. He also did not introduce himself, I’m assuming it was Dr Bertolli. No one introduced themselves. Terrible experience. I would not recommend this doctor.

May 28 2020

Review for Dr. Bertolli

Great Dr. Did the best job of anyone I have seen since being Dx'd with hypothyroid, of explaining how meds work to support my condition. Thorough and knowledgeable.

kelley A keogh Apr 29 2020

Review for Dr. Nakai

John Ball Apr 06 2020

Review for Dr. Bowen

Barbara Walkley Mar 18 2020

Review for Dr. Glyer

Horrible doctors, says one thing and then goes back on what she said. No bedside manners. Requested to talk to her about an emergency problem after surgery and refused to talk to me.

Feb 26 2020

Review for Dr. Lamonica

Was very satisfied

William Carlson Feb 03 2020

Review for Dr. Rattin

Very happy with my surgery results!

Denise Sankey Jan 27 2020

Review for Dr. Rattin

Excellent doctor. always patient and listens to concerns. Highly recommend her and her staff..

Christine Dec 13 2019

Review for Dr. Cordes

donna perlman Nov 14 2019

Review for Dr. Dunlap

I was employed by Dr. Ploss. I also worked with him for about eight years. And I was his patient. Integrity without question. The patience of Job. Way beyond reasonably intelligent.

CA - Nov 05 2019

Review for Dr. Ploss

Everyone was very professional, pleasant and helpful. They explained the procedure in great detail and were very attentive to my needs! Best care I’ve ever had!! Thank you all!

Janet Fredin Aug 19 2019

Review for Dr. Rattin

Jun 29 2019

Review for Dr. Meyer

Mar 24 2019

Review for Dr. Portnoff

Great physician!

Mar 19 2019

Review for Dr. Rushton

I have been going to Dr O'Dorisio for just over year. I trust him and feel confident with his care.

confident patient in Ukiah, CA - Feb 18 2019

Review for Dr. O'Dorisio

I found Dr. Bretan to be very professional and my experience with him over the last month has been very good. I did not wait long for him to see me and he explained my condition to me respectfully.

Charles T in Watsonville, CA - Feb 16 2019

Review for Dr. Bretan

CA, CA - Feb 15 2019

Review for Dr. Rattin

AMAZING doctor! Well ran office with AMAZING staff! Angelika was so sweet and caring she makes you feel right at home! I wouldn’t ever see another doctor!

Mike W in Santa Rosa , CA - Feb 02 2019

Review for Dr. D'Costa

Great communication skills; straight shooter!

Nov 30 2018

Review for Dr. Bretan

Did NOT check lab stats, had no questions. Answers to all my questions was "up to you". Had no time even though waiting room was empty. There was no advice and even if there had been, how can one trust the advice from someone who does not know, nor want to know, the situation. Incompetent.

Oct 22 2018

Review for Dr. Rattin

Had sonogram said they would call in couple of days, I called a week later. Very brief reply. Scheduled stress test, said they would mail instructions, did not happen. Scheduled stress test, they called day before and canceled, with no explanation.

Oct 18 2018

Review for Dr. Meyer

This doctor should be sued for malpractice. She diagnosed a condition as an allergy and it was a thyroid issue. Very incompetent.

Sep 02 2018

Review for Dr. Longchamp

Tara in , CA - May 15 2018

Review for Dr. Matossian

N.M. Apr 26 2018

Review for Dr. Bowen

Willits, CA - Apr 09 2018

Review for Dr. McCullough

Mar 10 2018

Review for Dr. Bowen

I was impressed with Dr. Meyer's professionalism and the amount of time he spent reviewing my files, as I was a referred patient. He spent a lot time with me and answered every question I had with patience. I highly recommend him.

John Pless in Fort Bragg - Mar 03 2018

Review for Dr. Meyer

Knowledgeable, . Five star in every aspect. From medical treatment to the staff. I recommend to anyone in need.

Scot in Rohnert Park, CA - Feb 11 2018

Review for Dr. Bretan

He and Ellen are the best. They take time to explain my medical issues and answers all of my questions in a manner that make me feel comfortable with my illness.

Robert Higday in Kelseyville,CA - Jan 19 2018

Review for Dr. Turrill

San Rafael, CA - Nov 11 2017

Review for Dr. McCullough

Lore in Ft Bragg, CA - Nov 07 2017

Review for Dr. Rattin

EXCELLENT DOCTOR!! Extremely professional, thorough, optimistic, upbeat personality!

Wellington, KS - Nov 05 2017

Review for Dr. Rosenfeld

Very professional. Decisive a no nonsense person. Gets the job done and has a well oiled office. She is also a kind and caring person

Michael Kramer in Fort Bragg - Oct 28 2017

Review for Dr. Lamonica

I almost died because he continued to misdiagnose my adrenal crisis. I fractured my subtalar joint because of loss of consciousness and am unable to walk or stand for more than 30-40 minutes.

Windsor, CA - Sep 29 2017

Review for Dr. Nakai

Laura Leone in Petaluma, Ca - Sep 27 2017

Review for Dr. Bretan

Theresa in Roseville, CA - Aug 16 2017

Review for Dr. Wang

My experience with Dr. Williams is positive. He is patient, a great listener, and does not rush you.

Vicki in Kelseyville, CA - Jun 17 2017

Review for Dr. Williams

Yvonne Coren in Ukiah, CA - May 18 2017

Review for Dr. Bowen

She is a real and quick about it I was nervous .But super excited about how it all went . Thank you very much .I totally recommended her to anyone.well my friends and family .

Lizbeth in Ukiah, CA - May 09 2017

Review for Dr. Cordes

Point Arena, CA - May 09 2017

Review for Dr. Wang

Rude, does not take his time to listen, answered his phone in the middle of me talking, doesn't answer questions. Made me feel very uncomfortable, and did not help my son at all.

Ashley Jamison in Ukiah ca - May 04 2017

Review for Dr. Begley

V. Campbell in Ukiah, CA - May 03 2017

Review for Dr. Wang

Dr. Rattin was very friendly and helpful.

Apr 08 2017

Review for Dr. Rattin

Dr. Rattin was very knowledgable and helpful.

Apr 08 2017

Review for Dr. Rattin

MICHAEL RITER in Ukiah, CA - Apr 07 2017

Review for Dr. Rattin

Dr. Cosenza was very professional and straight forward. I really liked his demeanor. This was my first appointment and I was very impressed.

Ukiah, CA - Apr 05 2017

Review for Dr. Cosenza

Jo in Mendocino, CA - Mar 29 2017

Review for Dr. Nakai

The diagnosis Dr. Ploss gave me delayed the best treatment plan I could have received. I ended up went to ER and had a pace making put in. I would rather go cardiologist in Santa Rosa or in Bay area in the future.

Ken E Mar 22 2017

Review for Dr. Ploss

My first appointment with Dr. Rattin was yesterday and already I’ve recommended her to five friends!

Mar 12 2017

Review for Dr. Rattin

Dr. Rattin is always available, he has personalized service and goes out of his way to “problem solve” using all of his contacts and knowledge to offer multiple solutions.

Mar 12 2017

Review for Dr. Rattin

Dr. Portnoff knows his practice very well, has good bedside manners and takes time to explain the procedure he is doing . I would highly recommend him to family and friends.

Paul in Willits, CA - Mar 07 2017

Review for Dr. Portnoff

Dan Hobbs in Kelseyville, CA - Feb 03 2017

Review for Dr. Ploss

Dr. Meyer is a doctor that cares about his patience, and will take the time to explain your problem in English where you can understand him. Great Doctor

Mike T in Redwood Valley, CA - Dec 23 2016

Review for Dr. Meyer

The best doctor I have ever seen!

Phelan, CA - Dec 14 2016

Review for Dr. Meyer

He and his wife, Dr Chris Rattan are the worst doctors I have ever met. He treated my father and ordered way too many tests and he was very rude. Never see him.

Phelan, CA - Dec 14 2016

Review for Dr. Rattin

Windsor, CA - Dec 13 2016

Review for Dr. Cosenza

Petaluma, CA - Dec 03 2016

Review for Dr. Nakai

Dr. Bowen is the best. He spends time with his patients and listens. He is also an outstanding surgeons. We had a great experience with him. He saved my wife's life.

sbg in healdsburg, ca - Nov 07 2016

Review for Dr. Bowen

Knowledgeable, bright, caring, willing to go the extra mile to follow up with you.

Willits, CA - Nov 02 2016

Review for Dr. Longchamp

I felt very confident under the care of Dr. Cordes. She explains things very thoroughly relating to my condition and possible procedures. Dr. Cordes staff is extremely friendly and helpful.

Corriene Kagay in Lakeport, Ca - Oct 25 2016

Review for Dr. Cordes

Dr. D'Costa is friendly and thorough. His staff is also very caring and listen to their patients.

Susan in Rohnert Park, CA - Oct 13 2016

Review for Dr. D'Costa

We waited 40 minutes to be seen with no apology from the staff or Dr. Ploss. He apparently did not have time for my father while repeatedly interrupted his complaints of dizziness. We understand it is the end of the day, however we drove hours to see him! Will not come back at all!

Mr. C in Napa, CA - Sep 16 2016

Review for Dr. Ploss

Dennis Miller in Willits - Sep 15 2016

Review for Dr. Lamonica

Clifford Witham in Clearlake, CA - Sep 14 2016

Review for Dr. Turrill

DAS in Gualala, CA - Aug 31 2016

Review for Dr. D'Costa

With the level of care he provided, I would never come back to him. He made poor judgement and outcome.

Anaheim, CA - Aug 19 2016

Review for Dr. Ploss

jp1 in Laytonville, CA - Aug 18 2016

Review for Dr. Rosenfeld

Josh in Willits, CA - Jul 14 2016

Review for Dr. Bowen

I have found him to be concerned and caring. Careful in what he prescribes for medicine. Shows and interest in our overall well being (both my husband and I). We have multiple health issues and he works with us to insure the best decisions are made.

Becky Costa in Ukiah, CA - Jun 27 2016

Review for Dr. Matheson

Very professional astute Doctor. Very friendly, great Doctor for the heart! Very much focused on the patient and the problems facing them. Lucky to get him!

scott Dwyer in Sonoma , California - Apr 23 2016

Review for Dr. Dunlap

Wonderful doctor. Does in depth work to diagnose medical problems. Very personable and interested in his patients and their health!

Carol Edgmon in Ukiah, CA - Mar 28 2016

Review for Dr. Bertolli

Raina in Boonville, CA - Feb 17 2016

Review for Dr. Cordes

He has been right with his diagnosis from the beginning. Worth the drive to Garberville!

Ken E in Eureka, CA - Feb 10 2016

Review for Dr. Ploss

Feb 01 2016

Review for Dr. Portnoff

Cheyenne Schroeder in Willits, CA - Jan 14 2016

Review for Dr. Rosenfeld

This Dr is very rude .he made me feel like a piece of crap..he made me feel like I was a drug addict which I am not... I felt very uncomfortable I felt really sad

Hopland - Dec 28 2015

Review for Dr. Begley

Location

Adventist Health Howard Memorial

1 Marcela Dr, Willits, CA 95490

Frequently Asked Questions

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