Novato Community Hospital

83%

Patients that would definitely recommend
13% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Novato Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Novato Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Richard Jetton Jul 30 2020

Review for Dr. Jossart

M J Cutshall Jul 29 2020

Review for Dr. Bandt

Andrea Terwilleger Jul 24 2020

Review for Dr. Lane

Jul 23 2020

Review for Dr. Sharma

Dr. Sharma and her staff are friendly and knowledgeable. I highly recommend her.

Jul 17 2020

Review for Dr. Sharma

Jul 17 2020

Review for Dr. Sharma

Jul 16 2020

Review for Dr. Rubin

Dr. Ruth Rubin is the most caring physician I have ever known. You feel totally at ease discussing any problem you may have. To her you are a person as well as a patient. I call her my "North Star" because she always leads me in the right direction on medical issues. Her staff is great as well.

Penny Anderson Jul 14 2020

Review for Dr. Rubin

AK Jul 13 2020

Review for Dr. Barry

Susan Jul 12 2020

Review for Dr. Rubin

Jul 03 2020

Review for Dr. Dailey

Jun 30 2020

Review for Dr. Sowerby

Definitely he is one of the best doctor! He take care of his patients like family, he is really nice and sweet, súper profesional!!!!

Junieth Rivera De Ortiz Jun 28 2020

Review for Dr. Solomon

Dr Sharma is very thoughtful and takes time to explain everything clearly. Her care during my visit was exceptional. I felt well cared for before, during and after my procedures.

Barbara Anderson Jun 27 2020

Review for Dr. Sharma

Jun 25 2020

Review for Dr. Sharma

happy&lucky Jun 18 2020

Review for Dr. Forrester

Colleen Jun 16 2020

Review for Dr. Kimelman

I had a routine colonoscopy as part of treatment for another condition. Dr. Sharma and her entire staff were great, personable, and very clear with their explanations.

Jun 15 2020

Review for Dr. Sharma

she did two operation and i need the third one she is NO STAR from me

rod azar Jun 11 2020

Review for Dr. Lee

Carla Cosentino Jun 10 2020

Review for Dr. Chase

Dr. Rubin has taken care of me for several years. I have NEVER been disappointed. Highly recommend her !

Robert “Dan” King Jun 08 2020

Review for Dr. Rubin

Dr Sharma is the best! She has treated me for years and she has my full confidence as well as my Internist who recommended her. She is a compassionate, professional who takes time to listen to you.

Ruth Jun 07 2020

Review for Dr. Sharma

Shari Walker Jun 06 2020

Review for Dr. Rubin

Dr Rubin is a very knowledgable, compassionate Doctor She is very responsive to my inquiries. I highly recommend her to anyone seeking a Primary Care Physician.

Greg Seal Jun 05 2020

Review for Dr. Rubin

Jun 03 2020

Review for Dr. Cokgor

Amazing surgeon and human being. So thorough and caring, super smart and brilliant surgeon.

Sheila Jun 02 2020

Review for Dr. Solomon

Gentle, smart and spends time

Sheila Jun 02 2020

Review for Dr. Lohtia

May 31 2020

Review for Dr. Callander

I have been going to her office for almost 30 years & she is very kind , knowledgeable , Trustworthy

Behnaz zand May 27 2020

Review for Dr. Melkonian

I learned from another doctor that Kalra gossiped with him about MY undergarments. I AM AN INJURED PERSON WHO NEEDED TREATMENT & YOU TREATED ME LIKE A JOKE. Shameful. Disgusting. Scummy.

Jade JD May 22 2020

Review for Dr. Kalra

I've been lucky to be Dr Keeffe's patient for several years now. He's very knowledgeable & incredibly patient at explaining everything you need to know. He's very encouraging and is a great coach.

Stanley May 22 2020

Review for Dr. Keeffe

She knows who May 22 2020

Review for Dr. Forrester

He is very personable The office staff are very nice When I had to have a procedure done at Marin General the staff there assured me I was in the best hands

Rosemary Silvia May 16 2020

Review for Dr. Hogan

Dr Cokgor is the smartest and kindest doctor I have ever met. She is thorough, professional, and extremely capable. I highly recommend her.

Ben Costigan May 07 2020

Review for Dr. Cokgor

He did my vasectomy perfectly; I could tell instantly that he has done many of them, I would not be surprised if he could do the procedure blindfolded-Excellent physician.

May 05 2020

Review for Dr. Rudnick

Joy De Lara May 03 2020

Review for Dr. Hamblin

Best Urologist I have had. Responsive, fast respond and efficient.

Abdul H Ali Apr 28 2020

Review for Dr. Bennett

Kathryn Coopes-Hardeman Apr 24 2020

Review for Dr. Lohtia

Mimi Calpestri Apr 23 2020

Review for Dr. Schten

Russell M Apr 21 2020

Review for Dr. Kelly

Liked Dr. Mayle a lot, but I still have pain in my groin 6 years after hip surgery

Apr 19 2020

Review for Dr. Mayle

Dana Gillard Apr 17 2020

Review for Dr. Soto

Pat Florez Apr 17 2020

Review for Dr. Soto

Saw him in the hospital so cannot comment on his office or staff

Apr 17 2020

Review for Dr. Sperling

Renee Gunson Mar 15 2020

Review for Dr. Dailey

Mar 15 2020

Review for Dr. Lowe

doesn't explain to my dad

jennie thompson Mar 12 2020

Review for Dr. Cokgor

Dr. Lowe is very good but the front desk is awful. They always act annoyed when I call and ask for anything at all. And it has always been this way. Please get new employees.

Mar 06 2020

Review for Dr. Lowe

Dr. Sharma's skills (colonoscopy and report) rated Mar 06 2020

Review for Dr. Sharma

Feb 22 2020

Review for Dr. Edwards

Angie Feb 22 2020

Review for Dr. Sowerby

Hank Miller Feb 21 2020

Review for Dr. Sowerby

Jill Z. Feb 13 2020

Review for Dr. Lawler

Dr Sharma was fantastic , kind and thorough throughout my procedure. I would highly recommend her.

Feb 11 2020

Review for Dr. Sharma

Dr.Danielle Lane is only in it for the money. she defaults the contract .and refuse to pay the service fee to her contractor.

linda Feb 10 2020

Review for Dr. Lane

Rhonda West Feb 06 2020

Review for Dr. Ranadive

John Murphy Jan 31 2020

Review for Dr. Sowerby

The office staff is always able to get an appointment for me when I am unable to make a later date. They are very efficient and knowledgeable.

Suzy Doyle Jan 29 2020

Review for Dr. Robinson

Jan 28 2020

Review for Dr. Bennett

Jan 23 2020

Review for Dr. Poulos

Maria O'Rourke RN Jan 22 2020

Review for Dr. Osborn

Mary B., San Rafael Jan 21 2020

Review for Dr. Andrews

Jan 21 2020

Review for Dr. Tucker

Jan 15 2020

Review for Dr. Gaudiani

I have recommended Dr. Callander to countless friends who he has treated successfully including hip surgery on myself. Fantastic doctor and surgeon!

Robert Sullivan Jan 14 2020

Review for Dr. Callander

Dr Lucas is clinically exceptional, attentive to her patients and compassionate. She is willing to discuss treatment options and spend time answering questions. In addition, her infusion teams follow her leadership shadow and are wonderful.

Jan 11 2020

Review for Dr. Lucas

Awful experience. Long story short, after leaving her office in tears I decided to get a second opinion. Turns out Dr. Melkonian was wrong. I wish I had never stepped foot in her office. Aside from being wrong, she was cold and had terrible bedside manner.

Jan 07 2020

Review for Dr. Melkonian

I agree with those who have praised Dr. Lee as a highly competent physician.

Donald Dorfman Jan 04 2020

Review for Dr. Lee

Dec 27 2019

Review for Dr. Lane

excellent care - everyone involved -skilled, professional and courteous

harry rosenbluth Dec 24 2019

Review for Dr. Sowerby

Dec 20 2019

Review for Dr. Hamblin

Dec 19 2019

Review for Dr. Widman

He is caring, a good communicator and I trust him. I have been going to him for half of my life. My highest reccomdations. Marguerite Busenbark

Marguerite Dec 14 2019

Review for Dr. Murphy

Cathy C. Dec 10 2019

Review for Dr. Weiss

Joan N. Dec 10 2019

Review for Dr. Weiss

excellent

Nickel, Bernd in novato, CA - Dec 07 2019

Review for Dr. Neuwirth

Your cancer patient Dec 04 2019

Review for Dr. Kelley

Dr. Gershengorn is an excellent doctor . I saw him at the BIDMC doctor as a primary care doctor. BIDMC moved him to Chelsea. I would like to see him in Boston at the BIDMC. I hopeI can see him as he is a very good doctor, professional, caring. Lois Wasserman, Ph..D.

Lois Wasserman Dec 03 2019

Review for Dr. Gershengorn

Excellent care, great listener, kind and compassionate, I felt really well taken care of and my concerns were considered with sincerity and patience. I recommend Dr. Sharma!

Dec 03 2019

Review for Dr. Sharma

I have been seeing dr Sockell for yrs. the best dr. Explains everything very patient. Giving me great referrals when needed. I recommend him very highly.

Carmen verhaeg Dec 03 2019

Review for Dr. Sockell

Dr. Weiss is great at what he does!!!!!!

R B. Nov 22 2019

Review for Dr. Weiss

Dean B Nov 22 2019

Review for Dr. Andrews

She is fantastic. Unfortunately, she has retired.

Nov 21 2019

Review for Dr. Clark-Sayles

barbara levinson Nov 20 2019

Review for Dr. Robinson

The office stuff of Dr. Weiss and as well Dr. Weiss have been great, Thank you!

Tony C. Nov 19 2019

Review for Dr. Weiss

overall good

Anonymous Nov 19 2019

Review for Dr. Weiss

Steve Lilves Nov 18 2019

Review for Dr. Osborn

Nov 18 2019

Review for Dr. Kalra

I couldn’t be more pleased with Neurologist Dr. Mendius. He is a migraine expert and has helped me to cut my number of migraines per month in half. He listens, he is professional and caring. His staff is top notch also. I highly recommend!

Kelly Adams Nov 17 2019

Review for Dr. Mendius

kathy jannett Nov 17 2019

Review for Dr. Teper

Knee replacement on right knee. Dr. Weiss and team did a great job from start to finish.

Anonymous Nov 15 2019

Review for Dr. Weiss

Discuss osteoporosis and available treatments. Not a patient advocate when selecting an adequate and acceptable treatment for approval by the insurance, just went by what the insurance selected and left it at that. Would recommend. trying a doctor in San Francisco

Nov 14 2019

Review for Dr. Gaudiani

Jenny B. Nov 12 2019

Review for Dr. Bandt

Great

Bob L. Nov 12 2019

Review for Dr. Weiss

Kathy Nov 09 2019

Review for Dr. Raghupathy

I am so happy to not be in pain any more! I had a torn labrum and now all is good.

Joan S. Oct 31 2019

Review for Dr. Weiss

Location

Novato Community Hospital

180 Rowland Way, Novato, CA 94945

Frequently Asked Questions

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