Novato Community Hospital

81%

Patients that would definitely recommend
11% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

81%

Would definitely recommend
11% higher than the national average

Novato Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Novato Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Time may be of the essential, but this healer is vital.

Carl Macki Jun 18 2021

Review for Dr. Galligan

Jun 15 2021

Review for Dr. Davis

Dr. Hogan performed my colonoscopy, and I am satisfied with how everything went and his follow up after the procedure.

Jun 14 2021

Review for Dr. Hogan

This is an addendum to a review I wrote the other day. I mistakenly wrote my accident was in 2010. It was actually in 2020. I just wanted to clarify so that anyone reading this would know my review is very current. Dr. Su was and is the best!

Lauren Brenner Jun 14 2021

Review for Dr. Su

Dr. Etemad had been my PCP for years. She's incredibly knowledgable and personable. She even has a mildly "alternative" view. She's a wonderful resource and is always very thorough.

Ted Jun 12 2021

Review for Dr. Etemad

Location

Novato Community Hospital

180 Rowland Way, Novato, CA 94945

Frequently Asked Questions

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