Kaiser Permanente San Rafael Medical Center
Patients that would definitely recommend
6% higher than the national average
Kaiser Permanente San Rafael Medical Center is a medical facility located in San Rafael, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 50 Best Hospitals Award™ (2021)
Top 1% in the nation for providing the highest clinical quality year over year
America's 250 Best Hospitals Award™ (2021)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2022, 2021, 2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2023, 2022, 2021)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Critical Care Excellence Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Critical Care Award™ (2022, 2021)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2022, 2021)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Joint Replacement Excellence Award™ (2022, 2021)
Superior clinical outcomes in knee and hip replacement
Pulmonary Care Excellence Award™ (2021)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023
America’s 100 Best Hospitals for Critical Care Award™
2022, 2021
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2023, 2022, 2021
Gastrointestinal Care Excellence Award™
2023
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2022, 2021
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Specialty Excellence Awards
Joint Replacement Excellence Award™
2022, 2021
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2021
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente San Rafael Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Kaiser Permanente San Rafael Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Janu & Demetrius Jan 28 2023
Review for Dr. Gerken
Dr. Gerken was the hospitalist at Kaiser when my Granny was found to have an infection that eventually killed her. My first impression of him was his speaking to her very rudely and impatiently. He seemed to totally lack compassion for where she was in life. He pushed her into hospice, and even...
Emily Elizabeth Brady Nov 18 2022
Review for Dr. Gerken
Dr. Pahk has performed 3 surgeries on my hands. Especially this last one has been a marked improvement in function and pain reduction. Dr Pahk is kind, caring and has a good sense of humor. I would recommend him to anyone with orthopedic hand problems requiring surgery.
C.T.Widger Jul 21 2022
Review for Dr. Pahk
Dr. Carlson did MOHS surgery on my nose. She and her assistants were gentle, kind, and the Dr. explained everything thoroughly even though I had a million questions. I returned today to get my stitches out and wow! I am very happy with my results. You can barely see the mark where she stitched me...
Jul 14 2022
Review for Dr. Carlson
Dr A operated on me in the 90’s he was the most efficient,professional, and caring Dr I have ever had!! Any low score for him would be someone trying to outdo him. He’s exceptional!
Jeanne Rodgers Jul 02 2022
Review for Dr. Antounian
Location
Kaiser Permanente San Rafael Medical Center
Frequently Asked Questions
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Is Kaiser Permanente San Rafael Medical Center highly rated with patients?
We are ever in debt to Dr Gerken as he worked diligently to ensure my partner went to Vallejo for acute rehabilitation. Without him, I don't know where we would be today. Because of him, my partner is home safe and sound and on the mend, two months after his stroke.